How to email WDW about exceptional cast member/service?

[K9pal]

Can't find this anywhere - how to email Disney World about an exceptional cast member who went above and beyond. Anyone have an email address? TIA!

 

[CarolynFH]

You can use the guest satisfaction email address, wdw.guest.communications@disneyworld.com. And/or, if you have a Twitter account, you can post to @WDWToday, #CastCompliment.

 

[disneynutz]

Who did the CM work for, which department?

Bill

 

[DenLo]

If the cast member was at the resort you write to the resort manager. You should have gotten a letter in your room with the managers name and email. https://dvcnews.com/index.php/dvc-p...s-70636/4111-resort-managers-solicit-feedback

 

[Deb & Bill]

I've sent compliments about DVC resort CMs (and even others) to the Member Satisfaction team.

 

[Wubar]

Awesome, I am sure the CM will appreciate hearing it! This board is usually full of people who want to COMPLAIN about their service or experience.

 

[K9pal]

If the cast member was at the resort you write to the resort manager. You should have gotten a letter in your room with the managers name and email. https://dvcnews.com/index.php/dvc-p...s-70636/4111-resort-managers-solicit-feedback

Yes, I did see that. It was a CM at one of the parks. Sadly, nothing but problems with both resorts we stayed at this time (SSR and BLT). Not enough to complain to the resort managers, just a lot of little problems that took away a lot of the magic.

 

[K9pal]

Awesome, I am sure the CM will appreciate hearing it! This board is usually full of people who want to COMPLAIN about their service or experience.

I believe in pats on the back where deserved!! This guy did not have to do anything, since the problem was entirely my fault and we didn't even ask him to do anything. But after all the little problems we had encountered at our resorts during this stay, we sure needed (and appreciated) a kind gesture.

 

[disneynutz]

Yes, I did see that. It was a CM at one of the parks. Sadly, nothing but problems with both resorts we stayed at this time (SSR and BLT). Not enough to complain to the resort managers, just a lot of little problems that took away a lot of the magic.

For the parks, send an email to the address in post #2 above.

Bill