How to cancel reservation online?

[wcw57]

there has been no $$$ applied to the reservation...should I just let it expire, call a cm (which is crazy hard to do now) or can it be done online by some super-secret magical way that I don't see?

Also, I need to modify a name on a different rez but don't see any toggle for that either.

THANX!!!

 

[gismo1554]

Can't be done online as far as I'm aware but will expire in 24 hours so I'd just leave it.

With the name however I think you have to phone in which case probably could mention the other one as well while on there.

 

[wcw57]

yeah.....i thought it would drop out but its well over 24 hrs.....i will call when i can get through. thanks for the advice

 

[lanejudy]

yeah.....i thought it would drop out but its well over 24 hrs.....i will call when i can get through. thanks for the advice

I think the initial hold lasts up to 3 days before the reservation will drop due to non-payment.

Enjoy your cruise!

 

[lorimay]

I was trying to delete a hold yesterday and couldn't do it online and no way to get through phone lines.
I feel bad to keep the hold on the room, incase someone else wants it, it doesn't expire till tomorrow at midnight, I made it early Wednesday morning, so its a 3 day hold.

 

[wcw57]

thanks for all the info

 

[PrincessShmoo]

To cancel a reservation, you must do so by phone call or in writing (email counts). You can't cancel online. If you've not made the deposit, a hold will drop off (be cancelled) on day 4.