When I called at 9 am, February 1 I was able to confirm a standard view Boardwalk studio and then was called back by member services 10 minutes later to unconfirm. I now am holding a reservation for December 29 and check out December 31 and checking in January 1 and out the third. Yes, I am on the waitlist for a day right smack in the middle of my vacation. My suggestion is don't buy DVC as they are unable to fix this problem!!!!