How long is the application process?

[Cinderellafifi]

Hi! We are attempting to purchase 350 points at BCV. The thing is, our rep keeps telling us "how busy they have been with sales" and that our application packet will now not be here for a least another week! What? It was supposed to have already been here.

I was assuming that the application packet is simply forms for us to complete and sign, etc. What could be the hold up?

Should we just go to an on-site sales office and tell the first rep we see we don't want to wait and try to apply then?

To top it off, our rep is going on vacation and the application won't be processed until he returns. How long should it take once he gets it?

Thank you for any insight you can provide!

 

[Doctor P]

Things seem to be taking longer than usual right now. It took us nearly a week to get the paperwork on a routine non-financed add-on also. Our first purchase, we got the paperwork in about 4 days I think. They prepare special paperwork for each sale and then have to assemble the package and Fed Ex it. Not a huge deal, but I imagine it takes a little time, especially if you are not already in the system.

 

[Cinderellafifi]

Thanks for the response! I feel a little better now.

 

[lenshanem]

I think they must be busy right now, cause I was stressing about getting credit approval cause I had heard it usually only takes a day and ours took a full week! I thought OMG! are they not going to approve us? I thought our credit was good... The nice lady at credit underwriting finally told me she had just got my paperwork that morning and within an hour called me back to tell me everything was a go. She told me they are really backed up!
Maybe it is cause of all the BWV add-ons going on now?
I wouldn't worry. Everything took a little longer to get than what I had read on here.