How long does your TA take to email back?

[kerrykerr]

The price of my desired cruise has gone up $300 since I sent my request to my TA! How long does your TA take to get back to you via email? I'm just curious. I'm already upset that I missed out on the early morning booking because I was at work.

 

[TeamH5]

Mine responded back within about 2 minutes... Lol WITH a reserved cabin already for July 2013! And a stateroom #! I still don't get how ppl book and don't get stateroom numbers right away...

 

[redheadtove]

My TA responses back to me with in the hour if I have to leave her a message or email her. She is truly one of the best TA's ever.

 

[txwdwmom]

I emailed my TA around 7:30AM and within 20 minutes she responded and I had email confirmations back on the two cruises she booked for me! If I had to wait more than an hour for a response I would not be using the person.

 

[Jennifer in MI]

I received an email this morning from my TA at DU. I wrote and asked that my dummy dates be moved to a date in 2013. He wrote me right back with the prices and I asked him to re-book! Done. It took a total of about 3 minutes!

If it isn't time-sensitive, he usually takes a couple hours to respond. I love DU!!!

 

[mimmi]

Mine responded within 5 minutes today, I was so pleasantly surprised. He Sent quite a few follow up mails, too, just to make sure I was aware of everything I needed to know. I'm really impressed with his service

 

[LivingtheWDWdream]

I use a TA that over the years had become a great friend as well, so since we use IM for most of everything we chat about I had a response, stateroom number and price while she was still on the phone with DCL. Not everyone has that capability and when its something that I need and she isn't on we do email each other, in general if its not important she will have an answer and a response to me before 24 hours is over. If it is time sensitive its much sooner I'd say in less then a couple of hours time.

 

[kcashner]

My TA will typically respond to an e-mail within a matter of minutes. If I want "right now" service, I can pick up the phone and call the agency's 800 number. I also have the option of using the agency's general e-mail which will get a response if the agent who usually does my bookings is not immediately available. One of the nicest things about a "bricks and boards" office is that if "my" person is out, someone else is readily available to meet my needs.

 

[Tracykim]

My TA was already armed with all of the info she needed for this morning. She had our dummy cruises moved to the dates and room we wanted before I even got out of bed!! I woke up to her email telling me it was DONE!!! YEA US!!

 

[FabFivePA]

My TA was already armed with all of the info she needed for this morning. She had our dummy cruises moved to the dates and room we wanted before I even got out of bed!! I woke up to her email telling me it was DONE!!! YEA US!!

same here... and I called mine in a panic when I wanted to move the date I told her after seeing one of the 'cheap' cruises this morning.. and she was right on it. Having a cruise go up and up is not worth waiting on any TA IMO... on a day like this they should be very available!

 

[HallsofVA]

My TA was emailing me back so quickly this morning that our emails crossed, and I found I was replying to her message one or two messages before!

The best part of using a TA was I sent her my rebooking instructions, then got on a plane, and when I landed I was booked at opening prices in the rooms I'd requested and had confirmations in my inbox. I had the exact same situation last October when the Fantasy bookings first opened, with the same awesome result!

 

[WebmasterJohn]

If the TA you are waiting to hear back from is a Dreams Unlimited Travel agent please email me at John@DreamsUnlimitedTravel.com and I will be happy to look into it for you.

Thanks!!