How long does it take for DU to contact me?

[Tina]

Just curious. I put in a reservation request on Saturday morning for the Swan. I received a phone call within the hour from "Bob" informing me that one of the days during my stay is blacked out for a convention. He recommended I put another request in the system, which I did. Its nearly 2pm on Monday now and I haven't heard anything yet. How long do they normally take? With all of the Spanish code excitement, I'm getting a little restless.

 

[taylor1293]

I also sent a request on Saturday night for a reservation and it took about 24 hours for someone to get back to me.

I e-mailed last night and again about 1 1/2 hours ago, and I'm still waiting .

LOL, I'm getting restless too!

Teresa

 

[WebmasterJohn]

Hi Tina & Teresa

I am sorry that you are waiting on a response. As you might imagine, Dreams Unlimited has been very busy this weekend with all the folks trying to escape the bad weather.

Please feel free to wrote to me directly at john@dreamsunlimitedtravel.com and I will try to get you a status on your requests.

Thanks
John

 

[Tina]

Hang in there Teresa! Just seconds after I posted this question, I received an email from Tricia at DU with a hold on WL for only $149! Woo Hoo!!! Its standard view, but its a great rate. I've still got my fingers crossed for AP rates at YC or BC, but I'll take this one for now.

 

[taylor1293]

Thanks John, I just sent you an e-mail .

Thank Tina for letting me know! This is my first time using Dreams and I've heard such wonderful things about them. I know they will take good care of me! I am really hopeful the AP rates are much better though!

Teresa