How long did it take to receive an AP you ordered online?

mill4023

DIS Veteran
Joined
Feb 16, 2005
Messages
3,844
I ordered mine on Nov 21 and paid the $10 for express shipping and I still haven't received it.
I'm just wondering if this is normal or if I should be worried and call Disney.
 
With regular shipping, I received mine in about 12 days.
 

Hmmm, it's been 2 weeks now. Of course, there was a thanksgiving holiday in there. I guess I'll give them a call.
 
I did express service and it came 10 days later. I was not happy so I sent an email and had the $10 removed from the bill. Disney said the lag was not acceptable.
 
I finally got ahold of someone today. My pass was never shipped. The CM was very apologetic and said there had been a couple of computer issues that may have caused the problem. She was going to send it, but she said I could just pick it up when I arrived. Since I already have my voucher number for BRP ressies and ordering a DDE, I really didn't need them to send anything.
 












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