how long can you be double booked...

[Iwant2BAprincess]

Please don't flame me-I am not one of those stacking up a ton-I have one night becuase I found a late ressie that I had only been able to schedule for lunch so I grabbed it but will cancel one out as soon as I can talk to DH because they are for different dates-

So back to my question-anyone know how long you have to cancel one if you are double booked-Mine would be less than a 24hr duplicate but I need that time to talk thru the game plan with DH

Thanks

 

[ROEDISNEY]

I would be quick on this. Now I have know clue how true this is but I heard if Disney finds out the wipe out all your ress. Again I don't know if this is ture or not.

 

[Iwant2BAprincess]

that's not good

 

[ROEDISNEY]

that's not good

remember I don't know if it's true. I seen it posted on these boards.

 

[Sleeping Becca]

You are actually not double booked. You have 2 reservations for different days and times at the same restaurant. There is no rule that says you can't eat at the same restaurant twice, you could eat B,L,D for 10 days straight at Kona if you wanted to.

The problem comes in when you have 2 meals planned for the same day/meal, you can only eat at one, hence double booking.

So in other words if you have lunch booked for Kona on Tues and lunch booked at Le Cellier on Tues, you are double booked because you can't be in two places at once.

However, even if you are not double booked, and have a reservation you don't intend to use, then the polite thing to do is cancel it as soon as you determine you will not use it.

Disney won't cancel your reservation.

 

[ROEDISNEY]

sry I missed that. That is not consider a double booking.

 

[tami82]

I doubt very much all reservations would be wiped out, i think they are trying to scare you I would however figure out what you are doing soon so someone else would have the opportunity to use it.

 

[Tricia1972]

You really aren't double booked, but the sooner you can cancel the reservation that you know you aren't going to use the better it is to cancel. This is only from a point of being considerate to others and has nothing to do with the possibility of Disney canceling your second reservation.

To answer your question, technically you have an unlimited time to cancel.

 

[PrincessTiffany]

I doubt very much all reservations would be wiped out, i think they are trying to scare you I would however figure out what you are doing soon so someone else would have the opportunity to use it.

The OP is not double booked.

But, there are actual WDW CMs on this board who have posted that they have personally deleted all ADRs for a guest that had multiple double bookings at restaurants.

 

[Iwant2BAprincess]

no, I really was double booked for 1 dinner for about an hour-I decided to quickly make up my mind how to rework my ressies and have just reconfirmed them all -tried to pull them up to cancel online and apparently that doesn't seem to be working quite right

Thanks for everyone input!!

 

[TheRustyScupper]

. . . Now I have know clue how true this is but I heard if Disney finds out the wipe out all your ress. Again I don't know if this is ture or not . . .

1) Yep.
2) We (and I) have done that.
3) Our managers held an UNOFFICIAL meeting to discuss this with us and other CM's.
3) Double-booking has gotten way out of hand.
4) People cannot make 90-day ressies because others take them.
5) It seems like a good compromise.

 

[Tricia1972]

Thanks Rusty, you have just confirmed what I suspected. Not an official policy and totally dependent on the CM that you get who 'catches' you and does this to you.

 

[kshattuck]

And they should.....obviously, the OP is not attempting to double-book a considerable number of dates, but I am not-so-secretly glad that CMs check for these kinds of issues. 90 days out during free dining is hard enough

 

[crazyfordisney2000]

I am double booked for 1 day, but 1 res is for myself DH, DD, & DS and the other res is for my parents. The CM just booked it all under my name. Will 1 be cancelled??? Or both?? I never thought of this.

 

[TheRustyScupper]

Thanks Rusty, you have just confirmed what I suspected. Not an official policy and totally dependent on the CM that you get who 'catches' you and does this to you.

1) Yes and No.
2) We constantly get asked by managers if we noticed any double-bookings.
3) So, "unofficial" is more like half-way to official.

 

[Belle & Ariel]

1) Yep.
2) We (and I) have done that.
3) Our managers held an UNOFFICIAL meeting to discuss this with us and other CM's.
3) Double-booking has gotten way out of hand.
4) People cannot make 90-day ressies because others take them.
5) It seems like a good compromise.

So if I book the same restaurant for lunch and dinner a few days later that is a problem? What if I really plan to eat there both times?

Or or you talking about if someone books 2 restaurants for dinner Tuesday night?

 

[brettb]

1) Yep.
2) We (and I) have done that.
3) Our managers held an UNOFFICIAL meeting to discuss this with us and other CM's.
3) Double-booking has gotten way out of hand.
4) People cannot make 90-day ressies because others take them.
5) It seems like a good compromise.

This raises a lot of questions.

You delete ALL ADR's for an entire trip if you notice a "double booking"?

When exactly does this deletion happen? Do you just pull up random records by phone number or resort reservation when you're not on a call? Or do you notice them when somebody calls in to make a new reservation? If it's the latter, what do you exactly?

I get that double bookings are bad, and inconsiderate and all that. But there's got to be a better way from a customer service perspective than letting guest *make* "double bookings" and then having them find out when they arrive that ALL their ADR's for the entire trip have been cancelled.

I'd really like to understand what constitutes a "double booking."

If I book a restaurant A for lunch at Noon, and restaurant B at 4:00pm on the same day (let's say I can't get a "real" dinner reservation for favorite restaurant B). Is that a double booking?

If I'm travelling with a small group, let's say Grandma, Grandpa, me, my wife, and my daughter. If I make a dinner reservation for Chef Mickey's for 2 adults and one child for the same day I make a dinner reservation for 2 adults at The Wave, is that a double booking?

How about if my hotel reservation is for the 3 of us (me, wife and daughter), but if we want to split up and dine with friends that aren't on the hotel reservation with us? (i.e. two different restaurants for dinner on the same night with 3 or more guests each)

I think the argument that people can't make reservations at 90 days because of double bookings may be a bit of a red herring. So long as people cancel their doubles a reasonable amount of time before arrival, *somebody* will get that reservation. This is effectively shifting the reservation model from a first-come-first-served model to a lottery model. And I'm not so sure that's a bad thing. I'd argue the the first-come-first-served model is a bit unfair to people on the West Coast or people who get a less experienced cast member who doesn't understand "Cindy's, September 1st, 9am, party of 3" right away. (I'm probably misremembering what I had to bark back in our CRT days, but you know what I mean, and I have no idea if that's still necessary....)

If you need a way to prevent double booking altogether, or a way to ensure that people only hold "doubles" for a brief period of time, there are better ways than scare tactics. (Which, I might add, really only work on people that read DISboards.)

Brett

 

[bcrook]

These are important and appropriate questions from Brett. I have brought a party of 14 to Disney in June and bringing a party of 9 in July. I had to double book restaurants several times for example 12 to Coral Reef and 2 Marakesh, and 4 to Boma and 5 to Cape May etc at the same time period on the same day. We had different people going to different restaurants. Luckily it is in June and July with no free dining and plenty of reservations left. I called one week before going in June and added many ADRs and we walked up a lot too. But, it doesn't seem fair to cancel reservations without understanding the situation. And there is no way to know who is actually going to be there, because all guests don't have to stay on site. For example, I was staying at Old Key West with my wife for 3 nights, but I had 12 other guests staying at Bonnet Creek. Disney would have no idea who was coming to dinner from off site.

Also, this rule if publicized wouldn't stop people from double booking. I could have easily booked a restaurant under my brothers name for 14, my sisters name for 14 and my name for 14 all with different phone numbers. People are smart enough to figure that out. I understand that wouldn't be possible for the 90 plus 10, but once again that only matters during free dining for the most part. ADRs are easy to get in June.

 

[Cookie Princess]

I would hope if a WDW cast member "thought" they saw a double booking, that they would call the family first before cancelling ALL ADR's. It could be that family members were eating separately or that they were splitting up and meeting with other families/friends. It would only be fair to give someone a heads-up before cancelling ALL their meals. Just my 2 cents...

 

[TRICKY_TINK]

This has me worried. I'm traveling with a party of 27. I have several "double heck even triple bookings" I hope they see were a grand-gathering and call me before erasing our dinning reservations.