How do you know?

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jimmykitefan

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Nov 22, 2005
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Now that they are doing room checks, how do you really know who you are opening your door to? I hate to say this but I can see criminals taking advantage of guests opening their room doors thinking it's for their room check. Kind of scary.
Haven't we been told for years not to open your hotel door, for security reasons, when you haven't ordered anything???
 
Have there been issues with random strangers knocking on doors? I'm not aware of it if there have been. I don't think the new policy will make them start now. It's not like predators are out there, hearing about this new policy and heading to Disney with ill intent in mind. I can't find this as something to be concerned about.
There are other concerns I have with the policy but a criminal knocking on my door is not one of them.
You can always ask for their identification if it helps ease your concerns
 
Is it possible for someone to get the door open if you have the deadbolt and silverbar thingy on???
 
Is it possible for someone to get the door open if you have the deadbolt and silverbar thingy on???
Yes, there is a tool that can open the flip bar. Believe it or not, they fall closed on accident often. We had it happen on our room last year
 

Have there been issues with random strangers knocking on doors? I'm not aware of it if there have been. I don't think the new policy will make them start now. It's not like predators are out there, hearing about this new policy and heading to Disney with ill intent in mind. I can't find this as something to be concerned about.
There are other concerns I have with the policy but a criminal knocking on my door is not one of them.
You can always ask for their identification if it helps ease your concerns

Actually I have seen that, two young men going to door after door, knocking then trying to open the doors. I think it’s safe to say if a door was ajar to open, there was someone in there they would have walked in on. I followed their course on another path keeping them in sight and when they saw me take their picture, they took off running. I went to the front desk immediately but they were gone.

This week pizza flyers under doors means strangers were walking the resort on upper levels, going to doors and making contact with my door. At the values and moderates Disney does not have a handle on security and we have no idea who is knocking at doors.

One of our checks employee was wearing a black coat covering their uniform and name tag. One was very polite and one was arrogant and difficult to understand.

I’ve been in values where police have been called to our floor multiple times, have had more than one trip where issues were happening and security was in view but did nothing. This trip had people banging on neighboring door close to 30 minutes at 2:30 am, no one showed up to address it. Disney has never been proactive in security at resorts.

I’m a city girl and takes ALOT to bother me, I walk all hours at Disney but it would be naive of me to think Disney is immune, that things don’t happen there - we just don’t know it unless we see it. Crime happens in the parks and in the resorts - there is always a group that looks for every angle. The crime in the parks, per Park Security and what’s been allowed in news ... they know the parks inside out and have APs. Disney just handed them another opportunity.

There is a way to do checks without creating a situation when an uninvited employee enters a room while guests are there. It’s dangerous territory. They need to get this figured out in a way it’s safe for CMs and guests ... cause this way isn’t it.
 
I should have been clearer. I am not so dumb as to think nothing can ever happen. I should have said have there been a lot of issues of people knocking on random doors at Disney.
 
Actually I have seen that, two young men going to door after door, knocking then trying to open the doors. I think it’s safe to say if a door was ajar to open, there was someone in there they would have walked in on. I followed their course on another path keeping them in sight and when they saw me take their picture, they took off running. I went to the front desk immediately but they were gone.

This week pizza flyers under doors means strangers were walking the resort on upper levels, going to doors and making contact with my door. At the values and moderates Disney does not have a handle on security and we have no idea who is knocking at doors.

That is awesome! When I was at the DoubleTree Suites by Disney Springs over New Year's, I saw a pizza delivery flyer get stuffed under my door. I immediately called the Front Desk to report it. Since it wasn't a Disney Resort, my call was answered by someone at the Front Desk. She thanked me and said she'd send Security up to my floor. When I stopped by the Front Desk the following day for something completely unrelated, I spoke with the same woman. She remembered that I called and informed me that they "caught" the guy.
 
If someone knocks on my door they better be prepared to show me more than a name badge for identification.
 
This week pizza flyers under doors means strangers were walking the resort on upper levels, going to doors and making contact with my door. At the values and moderates Disney does not have a handle on security and we have no idea who is knocking at doors.

It has nothing to do with the value and moderate resorts specifically. Disney does not check who is at the deluxe resorts either. Many people visit for meals, they really are not any different when it comes to strangers walking around.

Heck, we had pizza flyers shoved under our door at the Swan.
 
We are heading down soon and the report that Disney is doing room checks was all over a news report back here at home. The word is out. I agree hotel safety was always do not open your door for anyone. I would like some identification as a security measure also before entering my room.
 
I'm still trying to "wrap my head around" why Disney(and some Guests as well) think it is totally "cool" for a male Disney CM to enter a room with only a female Guest in the room for a Security Check especially in today's world.

How could Disney not think that that would make a woman very uncomfortable?
 
I'm still trying to "wrap my head around" why Disney(and some Guests as well) think it is totally "cool" for a male Disney CM to enter a room with only a female Guest in the room for a Security Check especially in today's world.

How could Disney not think that that would make a woman very uncomfortable?

Wouldn't make a difference to me if it was a male or female. Men do not commit all crimes and women none. If I had to open the door and felt uncomfortable with whoever it was, I would step outside.
 
WDW has opened a can of worms here. They really could have introduced this without publicizing it so loudly. They could have kept the resort door signs that they had and simply added a small disclaimer at the bottom. This hugely public announcement with signage changes, etc. has just let every potential criminal out there know how to potentially enter a resort room while it's being occupied. Before, no guest would have expected security to show up and, if they did, they may have taken more precautions regarding letting them in or not. Now, we all need to expect that security is showing up, so we have to decide how we are going to deal with it - call the "front desk"? deny entry and end up on the "Disney bad-guest" list? open the door to a potential criminal?

Unless someone hasn't left their room for 24 hours, there is zero need for a "security" check while a guest is in their room. RFID technology enables them to know when we are in our rooms and when we have left. We should not have to EXPECT security to show up while we are in there. It's the expectation now that may enable the criminal behavior, IMHO. You expect someone will show up, so you open the door.

There are all KINDS of schemes people have concocted to prey on tourists in Orlando and in the parks. The pizza flyers under resort doors. Calling rooms and telling people they need to pay off balances and they need cc info. People stealing strollers in the parks and selling them online. Various men exposing themselves to kids at pools or putting cell phones under bathroom dividers and taking pictures of children going to the bathroom (I'm not making this up). I wouldn't put it past anyone with a criminal inclination to try to take advantage of this new policy.

Based on 30+ stays at WDW resorts where I've seen time and time again that WDW really has difficulty fully and efficiently managing the behemoth resort they have become, I'm not confident they will implement this in a way that won't negatively impact guests who are simply trying to enjoy their resort rooms. I give WDW resorts a lot of slack. The capacity is high and the resorts are big. I realize when I book, I'm paying for location, a few perks and convenience. My room may have a few knicks and wear. Minor things may be out of place (I've had bigger issues, too, but they've, typically been dealt with depending on the resort). But this really goes a bit too far for me. I feel like with the amount of stress many of us go through to plan these trips - ADR's, touring plans, FP+ - actually staying in our rooms should be stress free and this is just adding another layer of stress onto the vacation. I am seriously considering staying offsite on our next trip.
 
They should just make mousekeeping mandatory. Having a special KGB style room check in addition to mousekeeping is hostile and inflammatory. You should be able to answer the door and tell them you need a few minutes to get dressed/leave for the day or whatever. Or offer turn down service for everyone. This way everybody feels like they are getting something instead feeling like a criminal.
 
If someone showed up at my door and I was not in a position to let them in I would tell them to go away and come back later. If they tried to force their way in there would be a huge problem. I know this is all speculation but eventually there is going to be an incident.

As for WDW security, I spoke to a uniformed guard a while ago and he said they are only to "observe and report". Essentially do nothing. Based on having prescription meds stolen from our room at the Contemporary a long time ago, WDW could not have cared less. If someone has a problem you are better off calling the police.
 
WDW has opened a can of worms here. They really could have introduced this without publicizing it so loudly. They could have kept the resort door signs that they had and simply added a small disclaimer at the bottom. This hugely public announcement with signage changes, etc. has just let every potential criminal out there know how to potentially enter a resort room while it's being occupied. Before, no guest would have expected security to show up and, if they did, they may have taken more precautions regarding letting them in or not. Now, we all need to expect that security is showing up, so we have to decide how we are going to deal with it - call the "front desk"? deny entry and end up on the "Disney bad-guest" list? open the door to a potential criminal?

Unless someone hasn't left their room for 24 hours, there is zero need for a "security" check while a guest is in their room. RFID technology enables them to know when we are in our rooms and when we have left. We should not have to EXPECT security to show up while we are in there. It's the expectation now that may enable the criminal behavior, IMHO. You expect someone will show up, so you open the door.

There are all KINDS of schemes people have concocted to prey on tourists in Orlando and in the parks. The pizza flyers under resort doors. Calling rooms and telling people they need to pay off balances and they need cc info. People stealing strollers in the parks and selling them online. Various men exposing themselves to kids at pools or putting cell phones under bathroom dividers and taking pictures of children going to the bathroom (I'm not making this up). I wouldn't put it past anyone with a criminal inclination to try to take advantage of this new policy.

Based on 30+ stays at WDW resorts where I've seen time and time again that WDW really has difficulty fully and efficiently managing the behemoth resort they have become, I'm not confident they will implement this in a way that won't negatively impact guests who are simply trying to enjoy their resort rooms. I give WDW resorts a lot of slack. The capacity is high and the resorts are big. I realize when I book, I'm paying for location, a few perks and convenience. My room may have a few knicks and wear. Minor things may be out of place (I've had bigger issues, too, but they've, typically been dealt with depending on the resort). But this really goes a bit too far for me. I feel like with the amount of stress many of us go through to plan these trips - ADR's, touring plans, FP+ - actually staying in our rooms should be stress free and this is just adding another layer of stress onto the vacation. I am seriously considering staying offsite on our next trip.

A sane, well-reasoned post.
 
I should have been clearer. I am not so dumb as to think nothing can ever happen. I should have said have there been a lot of issues of people knocking on random doors at Disney.

That is just it ............ we don't know. And unless the Sheriff is called to file a report (which Disney would only do if they HAVE to) there would be no way to know. Many criminal issues in the parks are handled by Disney Security .... we have no way to know about these incidents unless we were there .... and I have seen it happen.


It has nothing to do with the value and moderate resorts specifically. Disney does not check who is at the deluxe resorts either. Many people visit for meals, they really are not any different when it comes to strangers walking around.

Heck, we had pizza flyers shoved under our door at the Swan.

I am talking about from a safety point of view with strangers approaching doors who may have ill intent. In a deluxe they have to enter a lobby, have increased CM eyes, use interior halls and have minimal exit points should they be approached. In the values and moderates, they have no obstructions and can literally run off in any direction and disappear ... particularly since Disney security and CMs out & about is so minimal with little chance of catching them. The values & moderates would be the "least safe" for guests due to their doors being outside facing and the sheer size of the resorts.
 
This thread is closed. I’m going to post a new thread for questions and comments on the daily room check policy, and a sticky for actual guest experiences. All posts on the topic should go in one of those two threads.
 
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