How Did Michael Eisner Make Disney Profitable?

The Studios being planned at Epcot..... interesting. The only thing I've reead about the studios was that ME rushed it into being to beat the opening of US. Didn't MGM open in '88-89 ?

While I'm a big fan of DVC, I'm not a fan of it taking over The World. I love the WL and love owning at VWL, but I'm not a fan of trying to squeeze in a DVC resort at every Deluxe resort. I do like the repurposing of the SSR area rather then bulldozing virgin ground for a mega sized DVC resort.
 
Eisner had 10 great years. He stumbled, and alienated a lot of important people. But just before he was pushed into the abyss, he righted things enough so that he can (apparently) peacefully ride off into the sunset.

Perception clouds reality. Like it or not, Eisner will forever be perceived as not only saving disney in 1984 but regaling on almost 15 great years of successful business leadership.

His legacy:

How he maneuvered such control and power to position himself with one of the longest running tenures in the business which ultimately lead to his departure following an unprecedented no-confidence vote from the shareholders.

How he managed to not only mint the vault, but take the guts from a rising star known as Pixar.

How his alienation of certain key contacts was irrelevant to the business sector who are all enemies anyway. Some simply more public than others.

But more importantly, his legacy will forever be accredited in terms of the survival and growth of the Disney company. Which is what the article is really saying.

Under his reign:

The Disney company managed to emerge independent and unscathed through the mergers and acquistions era.

The Disney company remarkably survived one of the worst economic failures since the crash during the late 90's through 2002.

The Disney company never ceased to recapture and recover market share.

All the while, Eisner remains the one constant.

I've always refrained from jumping on this bandwagon because it really is the culmination of phenomenal talent which moves a company to greatness.

Disney's fans have often confused the Disney company from the day it was born as the "little engine that could". They can't stand the knowledge of what corporate management and leadership entails. They can't stand what Eisner is because it's tough to look at and hard to accept.

So what really happened? Absolutely nothing for 20 years. For all these management theories and philosophical diatribes the bottom line is - nothing really happened to the company despite how many players changed hands and how things went down. It continues to grow and prosper to this day.

So as unfortunate as it may be for many fans to accept, Eisner will get a big fat pass from his colleagues on all the turmoil and the pillaging and the fleecing which went on during his tenure. Mainly because they're all guilty as charged and most of them didn't even come close to managing the success he did.
 
If ABC has a good 2005-2006 season, Iger re-ups with Pixar, Ouimet gets Disneyland sufficiently cleaned up for the 50th, Scott Rudin makes some movie for Miramax that gets an Oscar nomination in the next couple of years, and WDW continues attendance gains, most folks aren't going to think of Eisner as that egomaniac who destroyed the creative core of the Disney company.
They won't, but should they?

They won't think of Eisner in that way only because out of sight means out of mind, and to investors and much of the general public a solid bottom line is what matters most. However, this very quote just may be the perfect summary of Eisner's true legacy and the direction in (and depths to) which he has taken the Walt Disney Company.

What was Disney about pre-Eisner? Seems to me that the things you indicate could save Eisner's legacy, save the Walt Disney Company, have little to do with what Disney was best at, was built around, and used to be about prior to Eisner.

Having to rely on a good season from a 4th place television network. Having to rely on re-uping a relationship, simply for marketing/distribution and character rights, with the clear leader in the animation field. Having to rely on "cleaning up" parks which have been allowed to fall to a state of needing to be "cleaned up". Having to rely on a hired gun to make a film to be distributed by a production Company whose name no longer represents the talented individuals who brought it to life and made it successful, hoping to garner Oscar noms on that instead of their own core films. Yes, perhaps all of those can save Eisner's legacy, but that does nothing for the legacy of the Walt Disney Company.........and that just highlights how much Disney has become about Eisner, and how little it has become about what Disney was, what Disney meant, what Disney was built around.

Mind you, I still love Disney for what it provides my family in a personal way. I think WDW is still an incredible vacation destination that offers us everything we want and more. As a stockholder I will see significant gains I'm sure (we'll just forget about how the stock languished for a little too long in the recent past). As entertainment consumers I can appreciate the role that Disney has now in bringing quality entertainment to the big screen for my family to see. I think that the Walt Disney Company will continue to thrive and grow, even while travelling the path upon which Eisner has taken the company. The question is, for those who love Disney for what it used to be about, for what it was in the past, is all that enough?

Feature Animation is what Disney used to be about at it's core. Not just being associated with animated features, but being the leader in animation, discovering new techniques, telling timeless, classic, compelling stories, creating loveable and endearing characters.........and using all that to fuel a budding empire in the establishment of theme parks and merchandising that brought all those things even more to life for the public. Disney is no longer the leader in animation, and the Feature Animation group is all but dead. Disney no longer pioneers animation techniques, putting itself at the forefront of an industry. Disney no longer creates characters, but relies on a relationship with a company that can do so. Eisner has allowed the empire that was fueled by the imaginatitive core of the comapny to become the core of the company. That is a very dangerous thing, and the fact that the core of Disney is no longer about what made it successful in the first place is an unfortunate thing for those who look beyond the bottom line, who look at the values and beliefs that the company was built upon.

If I happen to be travelling in the same car with our good friend Baron, it would solely be due to the fact that creating great animation is no longer at the core of the Walt Disney Company. Beyond that I think Disney will be successful. I think the parks will remain incredible. I think Disney will do a lot of the things it used to do.........but at it's core, one that has nothing to do with creating great animation, I don't see that it will ever be the same. What it would take to rebuild that core was nowhere on your list, and may be next to impossible to do at this point.

Did Eisner destroy the creative core of the company? I don't think the creative core of the company has much to do with what it used to be, so I'd have to say yes...........assuming that creative core should be what it used to be. Should it? To some that is a debateable question but to me it isn't. As successful as Disney has been, as successful as it will be in the future.........it could have been so much more if that core was still there.
For all these management theories and philosophical diatribes the bottom line is - nothing really happened to the company despite how many players changed hands and how things went down. It continues to grow and prosper to this day.
If by nothing you mean that the company grew and prospered at times prior to Eisner just as it grew and propered at times under Eisner.......and contunues to grow and thrive today, then I agree. However, to say nothing happened to the company? Disney doesn't grow and prosper today based upon the things that allowed it to grow and prosper prior to Eisner. That is a significant something that happened along the way. No doubt Eisner should have done many of the things that he did do (things I do give him credit for to a large degree), primarily unlocking the value of the film library and growing the property. However, doing those things and maintaining the creative core that the company used to have didn't have to be mutually exclusive. So yes, Disney is growing and prospering today, and will continue to do so in the future, but for some that isn't the point. Has the creative core of the company remained the same, and does it matter to you? To some those are questions just as important as growth and prosperity........and not just from a misplaced and outdated sense of nostalgia and philosophic ramblings. It's a question of how much more the company could have grown and prospered had that core remained.
 
Nice post Kidds -

But you could line em all up -
The fortune 500's/ The fortune 100's/ and everybody in between and say this same speil over and over again ad nauseum.

The core? What is that really? Do you realize how many different answers you'll get?

There's Walt's era where many a corporate empire was formed. An era where a president can serve 4 consecutive terms without the public ever knowing he was the least bit incapacitated. An era where a soldier served his country, and never spoke a word about it. An era of hard labor. That's the age of the core philosophy around here. Forget the fact that none of us walked in Walt's real footsteps and the image of him is far greater left preserved as an enigma by his family than anything we'd ever comprehend or understand.

The sad thing is, nobody actually takes this philosophy and applies it in practice given how the corporate structures of the 40's have had to transform, evolve and adapt to avoid being extinguished by a new wave of demanding, more efficient, redesigned, reconfigured and reformulated entities over the next 50 years.

Welcome to corporate america - where every entrance has been replaced with a revolving door.

That is a very dangerous thing, and the fact that the core of Disney is no longer about what made it successful in the first place is an unfortunate thing for those who look beyond the bottom line, who look at the values and beliefs that the company was built upon.

This is where I disconnect the most around here. You take one business segment and make it the core of the company. Was animation really Walt's core? Funny, it didn't seem to exist anywhere in the E.P.C.O.T. footage.

The real core of the Disney company are the millions of people who patronize it.
 

This is where I disconnect the most around here.
Me too, Crusader.......me too. The whole philosophy thing, while valid, can be subjective, grey, a moving target, whathaveyou. It is a difficult subject for the majority to agree outright on. But is is there. However, one thing that is much more defined, a true core, is the product that was at the core, not the philosophy. So when I talk core I mean product. Network television was never at the core. Film distribution was never at the core. One could argue live action film was never at the core.

Disney started off with Walt drawing cartoon ads, form which he dabbled into moving cartoons, then a mouse, then multip-plane cameras and other sophisticated animation techniques, to animated feature films. There were lots of things that Disney did as a company, but they all centered on animation. Cutting edge animation. The ability to create animated films and characters that touched people. That is the core I speak of, and it has nothing to do with philosophy. The philosophy allowed Disney to take that core and be hugely successful with it. Maybe times changed and the philosphy was no longer as valid (a debate in and of itself) but the core product was never invalidated by the times. It may have had to evolve, but was never invalidated. Yes, as time wore on there was more and more competition that would certainly mean Disney couldn't always continue to be the first in the field, but I still believe that as time wore on in the Eisner error that focus on creating great animated stories and characters was dulled.......then was lost. Good, bad, or indifferent as you may see it, it was lost.

Now Disney can be successful without their own in-house ability to create great animated features, relying on the likes of Pixar, but that was never what Disney was about, and Disney will never be as successful as it could have been had Disney not lost that core focus.

So I don't believe this is all a bunch of rhetoric that can be applied to the corporate flavor of the day. Disney surely should have grown, gotten into partnering, and distribution, and broadcasting, theme parks, resorts, and a lot of other things, but those things should never have allowed Disney to lose focus of it's core and stop doing the things that made it successful in the first place, the things that would insure the greatest success in the future. Creating great animation.

Simple question for you. Do you believe that Disney as a company would be more successful today and in the future if they had the ability and desire to create great animated features (such as the Lion King, Toy Story, the Incredibles, etc.) themselves? Not distibute, but create. That is a huge question? Disney can be successful doing a lot of things, but as they say.....you never get rich working for somebody else. If Disney maintained the ability to create the great animated features they distribute they would be getting the biggest piece of the pie. The characters, the theme parks, the merchandising, the brand recognition, etc. all flow from that. Disney simply is trying to be too many things all at once, and that has dulled the focus that brought about the greatest success in the first place. Eisner is largely responsible for that.
 
In that sense, the core of every company is its customers. Nice idea, but doesn't offer much in the way of practical discussion, since there is no differentiation between Disney, Coke, IBM and the Widget factory down the street.

Company philosophies do still vary. How it happens has changed, that's all.

And once again, I really don't care what the public's perception of Eisner is.

Perception clouds reality. Like it or not, Eisner will forever be perceived as not only saving disney in 1984 but regaling on almost 15 great years of successful business leadership.

Perception only clouds reality for those who don't make the effort to see the reality. When it comes to Disney, that's the majority of the public. Of course, name the topic, and its also true of the majority of the public.

I'm not sure why so many here are focused on the perception of Eisner as opposed to the substance and reality. As I said, its true many don't look beyond the surface. But its also true that most of those same people will say "Michael Who?" 5 years after he retires.

Yes the company is doing fine financially. Just like thousands of other companies.

The reality is that the company could be doing far better had a different path been taken. And, as unlikely as it is to happen, if it were to follow a different path in the future, the opportunity is still there to separate it from the also-rans, rather than continue to become more and more like them.

Nobody's disputing that Disney is just following the lead of the majority of corporate America. Its just that some have higher standards for them.

No need to lecture about how/why that's not going to happen, because its very clear to anyone paying attention that its not going to happen. The only question is whether one chooses to justify it or call it for what it is.
 
Would you visit WDW as often as you do had Eisner not expanded the resort to it's present day expanse. How often would you fly cross country to stay at a high dollar resort like Poly or CR if all that was availible was MK and Epcot ?

We do own DVC, but do not visit every year. We bought in 2000, visited in '02 and '03, and the next trip is scheduled for '06.

But I think you are misunderstanding my position. I'm not saying Disney should not have grown WDW. And of course I am not saying that what Eisner ok'd does not bring more people to WDW.

I'm only saying it could have been done better had the growth been managed in a different manner. Better for the customers, and in the long run, better for the company financially.
 
I don't believe I'm misunderstanding your position Matt, I'm just addressing the OT at a very basic level. Is Disney more profitable under ME ? In terms of WDW I think the answer is definitely yes. That's not saying another CEO wouldn't have expanded the park also, but that's a different question.

As to what your point actually is: Well, that's pretty much in a nutshell what the regulars here have been debating for the last couple years. MAYBE a different CEO "gets it" and builds to Walt's trueist ideals. MAYBE a Ken Lay type takes the helm and now I'm buying AP's for the Six Flaggs park 50 miles north of me.
 
The reality is that the company could be doing far better had a different path been taken. And, as unlikely as it is to happen, if it were to follow a different path in the future, the opportunity is still there to separate it from the also-rans, rather than continue to become more and more like them.

I'm not sure if we're in agreement here or not. This sums up my point. Every single solitary company today recites this same speech over and over. Including the beloved Pixar.

The truth is, even if Disney did everything in accordance to your particular standard, someone else would come along and criticize them for not getting more - not doing enough - not demonstrating enough and not applying the correct formula for business. Because unless you hold it all at the end of the day, you haven't done your job 100%. Never leave anything for the other guy. (where is AT&T again?)

When exactly did the analyst emerge as a profession anyway? I love these guys, they're bred from the market and they measure success using a pie.

which leads me back to this.................

Do you believe that Disney as a company would be more successful today and in the future if they had the ability and desire to create great animated features (such as the Lion King, Toy Story, the Incredibles, etc.) themselves?

Depends. The Pixar deal didn't hurt them in terms of success because they own the entire library of feature film. But I've always acknowledged animation as their biggest problem right now. So what are the options? Do they let Pixar go and hire back talent and compete head to head. Do they align themselves with Dreamworks as a second contender against Pixar's films and make Jobs even more vulnerable to the next distributor?

I guess we'll have to use Chicken Little as a first step in determining who emerges the market leader this year - Disney/Fox/or Dreamworks in order see where Disney stands on its' own. Ironically, once again, it won't be Pixar.

I wonder how many are rooting for the other side?
 
So what are the options?
The options, based on how things stand today, aren't great. But animation, the core of what Disney has always been about, being the biggest problem makes a huge statement regarding Eisner and his legacy. Yes, Disney has had successes under Eisner, but they are tempered by the fact that some of those successes have come at the expense of what Disney used to be most focused on, what made Disney so successful, what Disney needed to remain most successful.

I really don't know how Disney recovers from here in regard to animation, but any discussion regarding Eisner's successes has to include acknowledgement that Disney's biggest problem now is the one thing that always had been, and should be, it's biggest strength. As profitable as Eisner may or may not have made the company, those profits were, and will be, limited to a large extent by allowing animation to become the problem that it is.
 
YoHo said:
Just to clarify on the Video release schedule. Disney had been releasing it's films to Theaters every 7 years for some time prior to Eisner's arrival. The only change was moving from the theater to Tape. Again, not much of a challenge.
I have more general observations to make, but starting with the specific---

THIS IS JUST WRONG, WRONG, WRONG!!! This may seem like an obvious plan in retrospect, when all of us have a nice little DVD collection, which we can play in our laptops, minivans, etc., but in 1984 this was a big strategic move. The Betamax case, in which several of the Hollywood studios (including Pre-Eisner Disney) tried to block home video technology, was decided by the Supreme Court in January 1984. VCRs were not in every home, and the conventional Hollywood wisdom was that video would hurt the studios.
 
Lots of good discussion here. The main difference I have with what's been said here is what Eisner's legacy would have been if he left in 1994 or so, and whether the damage he has done to the Company really dates from since Wells' death.

Imagine, if you will, that Eisner approached the Board in late 1994 and said, "I lost a valuable teammate in Frank Wells. We've had a lot of success in building this company, and I think this would be a good time for the Board to find someone, or someones, who can take what we've done and build upon it for the future."

Leaving aside stock values, the Disney Eisner would have walked away from:

--Had just released The Lion King. #2 movie of 1994. #4 that year was The Santa Clause. #10 was Pulp Fiction, from the Miramax studio Disney had acquired the prior year.

--Coming in 1995: Toy Story, the first production from what would become an amazingly successful deal with Pixar, #1 movie in 1995. #4--Pocahontas. Also in the top 15 of 1995: Crimson Tide, Dangerous Minds, Mr. Holland's Opus and While You Were Sleeping.

--1 billionth guest throught the turnstiles of Disney parks worldwide.

--Grand Floridian was 6 years old, Yacht and Beach Clubs were 4. Boardwalk was under development. Wilderness Lodge just opened.

--Old Key West (first DVC resort) opened 1992.

--In 1994, Tower of Terror and Honey I Shrunk the Audience opened in WDW. Splash Mountain was just 2 years old. All of the Studios were just 5 years old (or less). Wonders of Life was 5 years old (and still open). Norway was 7 years old.

--Indiana Jones was set to open in 1995 at Disneyland.

--Typhoon Lagoon and Pleasure Island were just 5 years old.

--Celebration founded 1994.

--EuroDisney just 2 years old.

AND Capital Cities not yet acquired. Ovitz not yet hired. (At some point during the year, Katzenberg fired, but in my hypothetical, I'll just assume around that).

Freeze that moment in time, and it looks pretty damn impressive.
 
Firstly, yes, the switch to home video did scare execs all over the place. It scared Eisner too. He's on record as being scared of it. Mechanic had to fight Eisner and Wells and Roy E. to get that pushed through. I'm not sure what your point is other then to make it sound like Eisner was smart for making the move when in reality he was forced into it and wouldn't release the "Classics" initially only those considered lesser that could obviously not be as damaging to sales.

Secondly, if Eisner had been capable of stepping down in 1994. If that was within his personal makeup to be that magnanimus, then More then likely, the Disney Record of the 80s would be significantly better then it was.


See, it's hard to isolate things like that.
 
Firstly, yes, the switch to home video did scare execs all over the place. It scared Eisner too. He's on record as being scared of it. Mechanic had to fight Eisner and Wells and Roy E. to get that pushed through. I'm not sure what your point is other then to make it sound like Eisner was smart for making the move when in reality he was forced into it and wouldn't release the "Classics" initially only those considered lesser that could obviously not be as damaging to sales.

Secondly, if Eisner had been capable of stepping down in 1994. If that was within his personal makeup to be that magnanimus, then More then likely, the Disney Record of the 80s would be significantly better then it was.


See, it's hard to isolate things like that.

And I like how you put EuroDisney in there when, from day one it was considered an utter failure. Yes, let's pretend like EuroDisney was a success. Maybe we can also all live in Chocolate houses and dance with the munchkins.
 
DB, judged from the outside, the Disney tree looked healthy. But was it really? There were warning signs in 1994 that you are ignoring.

The Lion King was huge...and Ei$ner saw right then and there that there was gold in animation. So he treated it like a regular movie studio, ramping up production, tossing money at any problem in story, and requiring the animation unit to hit home runs everytime.

Pixar's debut: Two sides to this--one that Disney itself let someone else Out-Disney them, which is inexcusable, especially since John Lassiter is an admitted Disneyphile. And two, that Ei$ner didn't better handle the relationship. Don't tell me he didn't mismanage it, i've already admitted to you that you were right about the contract language, but everyone knows that Ei$ner and Job$ let personalities get in the way. In other words, it doesn't come as a surprise considering Ei$ner's pitiful legacy with other people that the Pixar deal has gone sour.

The Grand Floridian and other hotels. Many critics argue that the GF was Ei$ner's biggest mistake, not the biggest kudo. Impersonal, elitist, devoid of magic and themeing. But it signaled the end of the managed park era, and instead Disney went all SuperWalmartShopping Center, abandoning any sense of planning in the parks. Traffic, bus delays, separation from parks and shopping, all of these showed an extreme lack of vision for anything other than a quick buck.

Studios and other parks. Here's the most damaging. Ei$ner was seduced into thinking that the pent up demand for more activities in orlando means that his 'philosophy' (and it is his and his alone) of building halfsize parks and letting them fill up slowly over the ten or twenty years as the profits roll in---was a viable philosophy. The Euro studios, DCA, and AK parks proved he was dead wrong.

Indy Jones. Do you realize that it has been 10 years since Disneyland had an E*ticket ride? TEN YEARS.

But 1994 showed a hunger. Ei$ner wanted more. He saw that he could farm out creativity to other people and still be successful. The red light was flashing, but he ignored it. Because to him, "the real core of the Disney company (were) the millions of people who patronize it," not the silly little ideas a guy or girl would scratch on paper, and fall in love with, and then get an audience or a theme park goer to fall in love.

Ei$ner saved Disney from the corporate raiders? Hardly, DB and crusader. Ei$ner became a raider himself, and turned Disney into D'Ei$ney.
 
Airlarry

Lasseter exited Disney to pursue his own vision before Eisner. He wasn't ever coming back. You can't use him in this bio. You can use Jobs/Eisner if you want, but view it as a colossal Jobs failure in terms of how he handled the deal. Not an Eisner one.

Jobs should have had enough guts and belief in his own guy to launch Pixar without selling it away. He hedged. He lost. It's a tragic comedy of sorts when you look at it: animators leave Disney to work for a company they believe in, only to produce something Disney winds up owning anyway. So who did they ultimately work for these past 10 years?

Eisner's deal mitigated the Lasseter factor and bought enough time for the market to catch up.

Because to him, "the real core of the Disney company (were) the millions of people who patronize it," not the silly little ideas a guy or girl would scratch on paper, and fall in love with, and then get an audience or a theme park goer to fall in love.

You're talking about the ideals of the founder. If that's the core, then forget about getting any audience to fall in love with your vision. The founder had moved on to a bigger quest. His focus was on developing his own R&D municipality to test market and solve the urban plight of the inner city. He may have bartered or sold off certain assets to make it happen and utilized to the full extent every other business segments cash flow to siphon every last dime if he had to.

Sadly, we'll never know how far this quest would have taken Walt Disney and what his empire would have emerged to be. So how can we sit here and even pretend to know what Walt's real core for Disney was beyond himself?
 
Essentially, I agree with Larry's take on the status of Disney in 1994.

However, I think the problems were not too difficult to mend at the time, and the problems associated with Eisner's near autocratic reign were not yet in full bloom.

Certainly his legacy among the masses would be nearly untarnished, and his legacy among those who follow more closely would be more positive than it is.

But since he didn't leave, those budding problems blossomed and while I'm a big believer in the "anything is possible" concept, I don't see things taking a serious turn for the better.

No, that doesn't mean the company is headed to financial ruin. Just that it really has become just like most everybody else. The only real difference being it has a legacy of greatness that can still be seen and touched.


And let's not fool ourselves. Pixar IS the unquestioned leader in animation today. Dreamworks is still largely a one-trick pony, though it's one heckuva pony. Even a huge success in Chicken Little wouldn't re-establish Disney as a market leader. It would let everyone know that the ex-Champ might not be done after all, but one big hit isn't enough to get his crown back.

A dud, however, and the problems only get worse.

The problems with the Pixar deal are more how it fit in with the overall animation strategy. Certainly it was structured well for Disney. And its a darn good thing for Disney they did make a good deal, given the way things stand today, with internal animation on the brink and Pixar the darlings of the industry. Disney's ownership of the prior films is their biggest negotiating chip, and without it, they'd be sunk.

Still, in the long run, without a revival of internal animation, Disney will be destined to be nothing but a distributor. Quite ironic, given Walt's early experience with Oswald.
 
YoHo said:
Firstly, yes, the switch to home video did scare execs all over the place. It scared Eisner too. He's on record as being scared of it. Mechanic had to fight Eisner and Wells and Roy E. to get that pushed through. I'm not sure what your point is other then to make it sound like Eisner was smart for making the move when in reality he was forced into it.
Really? The CEO and President were forced into it by the guy that came over with Eisner from Paramount?

Whatever the discussions were within the Company, ultimately, as I said way back, Mechanic got the go-ahead and got the marketing budget, etc. You can parse each decision within the Company all you want, but the point is that stuff got done--stuff that Card Walker and Ron Miller couldn't get done.
 
airlarry! said:
DB, judged from the outside, the Disney tree looked healthy. But was it really? There were warning signs in 1994 that you are ignoring.

The Lion King was huge...and Ei$ner saw right then and there that there was gold in animation. So he treated it like a regular movie studio, ramping up production, tossing money at any problem in story, and requiring the animation unit to hit home runs everytime.
Are we talking about the Eisner who has gutted internal animation development because he doesn't believe in it, or the guy who threw too much money at animation?

In any event, you're jumping ahead in time. I'm not arguing that Eisner has done well by internal animation since 1994. But certainly they were still going strong with Pocahontas, Hunchback, Hercules, Mulan, Tarzan and Fantasia 2000 coming out in 1995-2000. Not to mention Dinosaur. Whether you like all of those movies or not, there was still a commitment to feature animation. Pocahontas had beautiful effects, Hunchback had sophisticated songs, Fantasia was not really a commercial project, and Dinosaur represented an investment in the new CGI technology (the problem was not abandoning that track later).

I agree that Lion King created problems because it lead to a blockbuster mentality about animation.

Pixar's debut: Two sides to this--one that Disney itself let someone else Out-Disney them, which is inexcusable, especially since John Lassiter is an admitted Disneyphile. And two, that Ei$ner didn't better handle the relationship. Don't tell me he didn't mismanage it, i've already admitted to you that you were right about the contract language, but everyone knows that Ei$ner and Job$ let personalities get in the way. In other words, it doesn't come as a surprise considering Ei$ner's pitiful legacy with other people that the Pixar deal has gone sour.
Again, you're jumping ahead in time. It wasn't until Toy Story became an incredible success that Jobs wanted to accelerate his separation from Disney.

The Grand Floridian and other hotels. Many critics argue that the GF was Ei$ner's biggest mistake, not the biggest kudo. Impersonal, elitist, devoid of magic and themeing.
Many people would also argue otherwise, of course.

But it signaled the end of the managed park era, and instead Disney went all SuperWalmartShopping Center, abandoning any sense of planning in the parks. Traffic, bus delays, separation from parks and shopping, all of these showed an extreme lack of vision for anything other than a quick buck.
I guess we could go back to the "no master plan" discussion, but, as to the GF specifically, of course there was a hotel planned for the GF site going way back, so it's hard to see how that proves the "no plan" point.

Studios and other parks. Here's the most damaging. Ei$ner was seduced into thinking that the pent up demand for more activities in orlando means that his 'philosophy' (and it is his and his alone) of building halfsize parks and letting them fill up slowly over the ten or twenty years as the profits roll in---was a viable philosophy. The Euro studios, DCA, and AK parks proved he was dead wrong.
Jumping ahead in time again.

Indy Jones. Do you realize that it has been 10 years since Disneyland had an E*ticket ride? TEN YEARS.
Again.

But 1994 showed a hunger. Ei$ner wanted more. He saw that he could farm out creativity to other people and still be successful.
What are you talking about here? Toy Story was yet to come. What 1994 should have told Eisner was how strong the core Disney Company could be. Instead, without Wells around, he wanted to build an empire.

I think people, and the interaction of people, is a complex thing. People are neither wholly evil or wholly good, and their mix of evil and good may change over time.

Have you ever been part of some group endeavor--an office, a sports team, a volunteer group, whatever, where everything just clicks--folks get along, get things accomplished, and things feel great. And then something changes. Maybe one or two people in the group leave and new people come in, or someone in the group has some distraction in their personal life or change in their situation which affects their behavior. And, although the group is 90% the same as what it was, something has changed. A chemistry is lost, and the group is never the same.

That is essentially how I see the Disney situation. Eisner was never a perfect man, but during his first decade, because of whatever chemistry arose out of what Disney was at the time--the new blood, the old hands, the nature of the business, etc.--his best tendencies were brought out, and his worst tendencies suppressed.

Then, after Wells death, and the various other circumstances (EuroDisney's problems creating an excuse to pursue the 1/2 park philosophy, Lion King leading to blockbuster mentality in animation, Katzenberg pushing for Wells' job, the success of the Pixar movies, etc.), Eisner's worst tendencies, particularly his ego telling him he could make all of the decisions, buy a network, etc., were brought to the fore.
 
Are you arguing that in 1994 there was a perception that Ei$ner was at the top of his game?

Perhaps.

But is that important?

We know now, and we should have seen back then, that all was not well. From the beginnings of the destruction of WDW's master plan, to the mistakes in animation, to the hunger for a media empire rather than a creative one, and finally the true legacy of Ei$ner's Era: the infamous 10/10 plan and the Ei$nerian philosophy of underbuilding parks....all of these were present in 1994.

The tree was sick to its corein 1994.

1994, IMHO, was the middle of the beginning of the end.
 












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