Go to the Disney dining webpage (http://disneyworld.disney.go.com/dining/), put your cursor over the My Disney Vacations part in the upper right corner. (If you just click there, it takes you to a page that isn't helpful, so dont' click.) A list will drop down while your cursor is just hovering over My Disney Vacation. Left click there and hold the left mouse button down while you slide the cursor down to Dining Reservations. Click on it, and log in. When the Disney dining page opens again, go back to the My DIsney Vacation corner and repeat - left click and hold, then slide it down to Dining Reservations again. This will bring up a page where you enter just your ADR confirmation and your phone number. You can bring up multiple reservations by clicking on "retrive multiple reservations" and it will keep opening up more boxes for you to enter confirmation numbers in. I don't know why this is such a process, but it does work. When your ADR comes up, there will be a "cancel" box on the right side if you need to cancel the ADR. You can't use this process for any ADR that required a credit card guarantee - you'll have to call to do that.
Honestlt, no matter what, I would call the reservation hot-line. The on-line system is possessed. I am convinced of this and if you want to be 100% sure you are not accidentally double booked [because they will go ahead and cancel one 24 hrs out] it's best to talk to a person. They can access it for you, and change or cancel. There system is much faster too. Good luck! I just finished my ADRs this morning for our December trip and I am relieved.
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