Honeymoon from Hell at the Beach Club Villas last week

[dcibrando]

the week kept getting worse as it went on...at about the time it REALLY got me and we probably should have called was when we were lyin in bed sick and didn't want to do anything but get better and not worry or talk to anyone

 

[WDWorld2003]

I can understand where you're coming from.... there's nothing like the flu when all you want to do is curl up and wait for it to be over! Some day you'll laugh about this - it will just take awhile. Also, if you could survive this the rest of your marriage will be easy

 

[Figment2]

I have to agree with everyone that you didn't get sick from the towels. I'm sorry your stay was less than magical. I get the feeling you do want Disney to ante up although you state otherwise. It's unfortunate you were sick and had the dining plan but that's a downside of the DP.

Being in a DVC room is like being in an apartment. If something is broken, you call maintenance. You see bugs (which is more often than not since it is FL), you call maintenance. If you need towels, you call housekeeping.

Since this was your honeymoon, did you have the "do not disturb" sign on your door? That may explain why you didn't get housekeeping.

As others have said, if the issues were not big enough to call while you were there, skip the letter. I'm thinking the issue is more the missed meals.

Cyn

 

[CarolA]

If you expect anything from this letter PLEASE remove the FOLLOWING paragraphs...

"Again this was our honeymoon, and expectations were incredibly high since we were staying at the Beach Club, but we were let down to say the least"

"Speaking of getting sick… we both unfortunately did the last half of the week. Thursday, Friday, Saturday, and Sunday of our honeymoon was shot because we caught the flu and was stuck in our rooms taking care of one another, also missing out on all of our dinner reservations and dining plan meals we had prepaid for.

We left our honeymoon with 6 table service meals, 2 counter service meals, and 4 snacks left on our dining plan we had purchased. I'm really glad we got to the parks in early in the week and we had purchased the 10 day non-expiring park hopper tickets so we didn't lose any park tickets by being sick. However we never got to enjoy the Beach Club pool (one of the big reasons for staying there), go to Typhoon Lagoon, or go to Downtown Disney"


"I don't want to come across as someone who looks for things to complain about because that's not how I am. I didn't even go into the rude/loud neighbors we had staying next to us, the abnormally loud toilet flushing all around us, and the strange mower/leaf blower sound coming from outside our balcony at around 5:30am one morning. I know that could happen anywhere we stay.

I am a HUGE Disney nut. I listen to park music a lot in my car, have Disney park backgrounds on my computer, have pictures and snow globes everywhere in my house, and would vacate to Disney every year from now one if I could, but again I expect so much from Disney and especially at the Beach Club and I was extremely disappointed (and a little heartbroken since my new wife and I didn't get to enjoy but only half of our honeymoon time there and we lost money on the dining plan because we were sick).

I'm not writing this just in hopes of something in the return or for sympathy, but I do feel like you should hear or our unfortunate experience and we hope that when we do return (whenever that will be), that our experience will be a much more pleasant one than this. "

Your ONLY valid complaints are the condition of the room/building. The rest of this is a blatant whine for Disney "to give me something to make me happy" and will hopefully get your letter ignored! And your last paragraph really strikes me as funny "I'm not writing this just in hope of something in return" In orther word "GIVE ME SOMETHING" (JUST????)

 

[EnviroChick]

See, I disagree with this pouncingpluto... I'm of the opinion (and perhaps others are as well) that if an issue wasn't worth bringing up while you were at the resort, it certainly isn't worth bringing up via letter after you have left. I think A letter should be used as a quasi last resort when your expectations were not met, even after speaking with management during your stay... or of course in the case where you would compliment someone via written letter... but to say nothing during your trip and now mention all of these rather small issues, it's just a bit too much.....

I agree with Chris1gill. I also know that honeymooner's are some of the most disappointed vacationers. They have a preconceived idea of what their honeymoon should be; if it isn't that way everyone gets blamed for ruining the experience the you had in your mind. Unfortunately, no matter where you stay on vacation, sometimes things go wrong. It doesn't sounds as though you've spend much time in upscale hotels (or that you haven't traveled much). With few exceptions, Disney hotels are not upscale and not on par with Mandarin, Four Seasons, Ritz Carlton and the like. They are high-priced, but not upscale. You are paying for theming, a certain level of service (and if you aren't picking up the phone and talking to someone when you're upset, you can't judge the level of service received) and an unbeatable location right in the action. It would be nice if you could take a good look at your complaints and sift out those that were soley under Disney's control to fix. Then take those and eliminate any that Disney could have fixed, but didn't know about because you never told them. You'd be left with very little to complain about.

I'm so sorry your expectations were not met on this last trip, but surely hope you can move on and have a happy life with your new wife! Best Wishes.

 

[Buckalew11]

Sorry you all were sick on your honeymoon.

Once we went to a timeshare condo on HHI in SC and I stayed awake all night the first night with the cockroaches. Next morning we called and they came and sprayed--no more bugs!
I think the bug problem could be worse in a DVC resort than at a value just because with the kichens and kitchettes, more people eat the rooms there and food brings bugs.
I, too, think you should have called while you were there. At the first sign of the bug in the bathroom when you were unpacking. I know after that, any problems that arose were when you were so sick not the maintenance problems you noticed upon checking in.
The shingles have been off for quite a while at the Y&BC. When we were at the Dolphin in January I noticed they hadn't been fixed from the hurricane yet and I believe it was that trip or in Oct. when all kinds of scaffling was up. Those types of things take time after what FL has been hit with in the past couple of years.

So, what's your wife think of all this? Is she for the letter? Maybe she was hoping you'd call maintenance while you were there. Spraying for bugs and requesting some more towels is an easy fix. Wish you'd have done it!

 

[zalansky]

Sorry about your experience but I have to agree with everyone here. You simply cannot pinpoint when and where you picked up the flu bug. I too, got sick on my honeymoon while on a 7 night cruise. I did not however, even think for one second, that I somehow contracted the virus due to the negligence of the cruise line. Germs happen. Fact of life.

If you rented the points from a DVC member, at least you didn't pay rack rate. And don't complain about where dues money is going, if you aren't a member and paying those dues!

I hate to say it, but Carol A is dead on. It is obvious you want something from Disney...and Disney is not responsible you two got sick.

 

[jennz]

I'm sorry you had such a bad time on your honeymoon. I would have gone in with high expectations also, and it sounds like all the little things added up to a huge disappointment culminatating with your illness...

If it still really bothers you I would encourage you to send a letter. Expressing your feelings doesn't have a time restriction. I think I got a different impression from your post than other readers though - you just are very disappointed in your stay, live and learn - wanted to get it out. I didn't think you were trying to get money or comp from WDW on anything.

FWIW, we love DVC. We own at SSR and like the fact that it's a newer resort. We have also stayed at OKW and the rooms were in good condition but you can tell the difference. When it's time for towel service we had the "do not disturb" sign up and they left the basket and left a message on our phone. BTW - the toilets are loud are SSR and OKW too!

Congratulations on your marriage!

 

[mickeyfan2]

It is obvious you want something from Disney

I want your mug!!!!!

 

[dcibrando]

Thanks Jennz

 

[las3888]

We just stayed at the BCV a few weeks prior to your stay. I am glad we went when we did because DS had a horrible stomach bug about a month before going which got passed onto myself and DH in rapid succession. It was horrible. I kept thinking THANK GOODNESS it didn't happen while we were on vacation.

I am very sorry to hear you got sick and had a less than stellar experience. I imagine the flu had alot to do with putting you over the edge. If you were perfectly healthy and had a great time at the parks with lots of Disney magic, the room/hotel issues may not have seemed like such a big deal.

Like I said we were there just weeks prior to you and I thought things looked to be in decent shape. I thought the common areas were clean and our room was clean. I didn't see any issues in the elevator or anything like that. I think all rooms have a bit of wear and tear unless they have just been renovated very very recently.

Sometimes I think things can get chalked up to expectations. I went to WL once and after reading nothing but people rave about this place, of course we were pretty disappointed. I guess I expected ALOT. That being said, it was nice, but again I think I expected the Taj Mahal or something after reading about it on the boards. Go figure.

Good luck to you and congrats on your marriage.

 

[dcibrando]

yea... I'm sure that's all part of it... high expectations...wanting everything to be absolutely perfect for our honeymoon..and then of course getting sick on top of everything else put me over the edge. I would hope everyone could understand...but I guess not.

 

[Wish I lived in Fl]

We stayed at BCV a couple of weeks ago. No towels on 4th or 5th day. They brought towels but not washclothes when i phoned.

A/C was not working well. Hit by a wall of warm,humid air whenever we entered our room.
At first i couldn't believe A/C wouldn't work and then i didn't call because i was either busy to getting ready to go out or trying to rest and either way i didn't want to deal with Eng.

I wrote a note to Eng. upon leaving and they stopped by our unit immediately,(even though i asked them to come after 11), called Eng. for the benefit of the next guest.

Carpet was sopping wet against sink but dried throughout the week.

And the bed was uncomfortable, hard and unstable. Glad to hear they are replacing them.

BCV studio definitely not worth rack rate of $245 a day to me. Repeat: to me.
I am interested in owning points either at BCV or OKW but would never pay rack rate.
My Mom stayed at Royal Pacific Resort. Rack rate about $250, paid 129 for a TH night. Much nicer as a hotel. Cold Mango drinks while waiting to check in. Leis upon checkin and a childs doodle pad because she had a child on reservation.

As for the Honeymoon, have a redo! That's what my sister and her husband did after getting Deet poisoning on a Belize honeymoon.

 

[Dina]

Wow, I was expecting to read about some horrible thing that Disney contributed to. The bugs would bother me, but you can't blame Disney for the flu. Secondly if a little wear and tear ruins your honeymoon-- well, sorry that's just ridiculous.

I am sorry to hear that you guys got sick on your honeymoon. I do know how that feels. I got a nasty sinus infection on the second day of my honeymoon in Hawaii-- and had to miss out on a few things including biking down an inactive volcano at sunrise-- or was it a mountain, I forget- (which was prepaid for-- we lost hundreds) because I had a 102 fever. Never considered complaining to the Hyatt Regency about it though.

 

[cobbler]

HUGS Sorry you became sick on your honeymoon

Hopefully you will give DVC another shot, these things are minor and I think are the exception besides the norm.

 

[mickeyfan2]

yea... I'm sure that's all part of it... high expectations...wanting everything to be absolutely perfect for our honeymoon..and then of course getting sick on top of everything else put me over the edge. I would hope everyone could understand...but I guess not.

You did not ask for understanding you asked for

I wanted to post this hear first before I send this to Disney to see what everyone else thinks because I don't want to come across as someone who just likes to complain above every little thing.

When many told you thier opinion you were unhappy. Well you DID come across as a complainer and also a person wanting some compensation. You said you were both to sick to call, but you also said you were each either sick or taking care of the other person. So one of you was able to call.]

If you wanted sympathy, then don't post a thread about a letter you are sending, but tell us how you got sick and we would have sent sympathy. Ask for what you want. If you ask for something different, than don't expect the answer to the question you did not ask.

 

[dcibrando]

wow... ya know what ... I'm sorry for wasting everyone's time... just forget I ever started this post.

I thought some of you DVC'ers might want to know my experience and findings at the BCV (aside from us getting sick, thought you all might be interested in hearing about our honeymoon gone bad as well).

I'm not asking for Disney to compensate me for anything. If I was a complainer, maybe I would have been on the phone telling them about everything like several of you are suggesting I should have done. If I wanted Disney to give me something back, then maybe I would have called about our dining plan meals wasted ahead of time like some of you are suggesting I should have done. I simply thought that maybe some of you as well as Disney themself would like to know about my experience, especially with the condition of the resort as I viewed it....period.

 

[mickeyfan2]

These people were in a two day vomit room. Maybe they had the same thing that you did.
http://www.disboards.com/showthread.php?t=1116521

 

[goofydad621]

wow... ya know what ... I'm sorry for wasting everyone's time... just forget I ever started this post.

I thought some of you DVC'ers might want to know my experience and findings at the BCV (aside from us getting sick, thought you all might be interested in hearing about our honeymoon gone bad as well).

I'm not asking for Disney to compensate me for anything. If I was a complainer, maybe I would have been on the phone telling them about everything like several of you are suggesting I should have done. If I wanted Disney to give me something back, then maybe I would have called about our dining plan meals wasted ahead of time like some of you are suggesting I should have done. I simply thought that maybe some of you as well as Disney themself would like to know about my experience, especially with the condition of the resort as I viewed it....period.

There is a very important lesson here

NEVER ASK FOR SOMEONE ELSES OPINIONS UNLESS YOU REALLY WANT TO HEAR WHAT THEY HAVE TO SAY.

Otherwise just talk to yourself, that way you will be sure to hear what you want.

I didn't mean to sound nasty but you got peoples opinions just like you wanted. I learned this a while back, If I have to ask 15 people to find one person that agree's with me, then the other 14 were probably right.

I hope this does not sour you on Disney, I have had a couple of vacations go south on me at WDW, never Disney's fault but still left a sour taste in our mouth about the whole WDW thing for a while.

Good Luck

 

[Olaf]

I thought some of you DVC'ers might want to know my experience and findings at the BCV (aside from us getting sick, thought you all might be interested in hearing about our honeymoon gone bad as well).

I think the point is that most of us don't think your experiences were all that awful, besides the catching the flu part. Did you fly? You might have caught it on the plane.

Most of us who have had to call for towels on occasion. Yes, I've had to step on a few bugs, but I've lived in FL and I'm used to it. I won't go into the snake I stepped on at the VWL. I was once given a non-smoking room which reaked of smoke, and told that nothing else was available (first DVC trip). As far as the elevators and carpets at the BCV go, it's been a topic of discussion here many times. The wood and carpet hasn't held up and I've heard that it will be replaced soon. I certainly wouldn't let that ruin my vacation. Your honeymoon was a disaster because you got sick, and that's too bad, but it's hardly Disney's fault. I'd schedule another one if I were you.