holiday retail madness

[avgeek81]

I had people yell at me because there were lines at 5am on black friday. My boss told some people that you just waited outside with 850 people, you didnt expect for there to be lines once you got in here

 

[Lassie Lynne]

So far this retail season, my customers have been extremly nice and very patient. We are very busy and people are a little more "on edge" but on the whole, although I have been tired, I have enjoyed helping my customers find gifts. I think the worse part is actually after Christmas with returns.....you sometimes have some issues, especially if someone believes that the gift given is worth more than the customer actually paid.....I know it is hard to believe that Auntie only gave you a gift worth $25 and you thought she should have spent $100 and you want the cash instead of the gift.

 

[Kteacher]

DW has been in retail for 30+ years and this year's customers are by far THE WORST EVER!

I've been in retail 30+ years as well. This isn't the worst, but close to it. The worst I ever experienced was when a customer picked up a stuffed Santa that was on my counter and threw it at my face because our store was out of an advertised item -this was near closing time on Christmas Eve.

 

[golfgal]

I actually had a customer purposefully knock down a display of body splashes because SHE was confused about a coupon. And this was a grown woman!

Yesterday, I saw a man push some clothing that was on display onto the floor so he could SIT DOWN

 

[olwyngdh]

There must be something wrong with me. I enjoy shopping at Christmas. I love the crowds, I don't mind standing in line. I am thrilled that I can afford to buy gifts for the people I love-there have been years I really couldn't afford much at all, and I was grateful for what I could spend. I love finding the perfect gift for a price I can afford. I tend to sing Christmas Carols, talk, laugh, and generally try to get everyone around me into the same joyous feeling I have.

I also worked retail for a number of years. I am the customer who gets to the counter smiling and tells the clerk Merry Christmas! Take a breath, it's Christmas, don't let the grinches get to you, you are helping make Christmas happen for all their families.

I am looking forward to the day that DD8 turns 12 and can be left home alone between the time she gets home from School and her Dad gets home from work so that I can go get a Christmas job The extra money will be wonderful, and there is nothing that makes me happier than being in the middle of all the hustle and bustle and sounds of Christmas.

To all of you who work retail at this time of year, thank you. You put up with headaches, grumps, grinches, and spoiled brats in order to make peoples holiday dreams come true, and you do it with a smile on your face-You are wonderful, and appreciated!

 

[TaraPA]

I actually had a customer purposefully knock down a display of body splashes because SHE was confused about a coupon. And this was a grown woman!

I see you're in PA - must have been the same woman in my store last week - she had a buy 2 get 2 free coupon - which clearly stated that the "higher price prevails, lesser items are free" - yet she INSISTED, loudy & repeatedly that she was going to buy 2 items at $9.99 each and get the 2 items at $24.99 each free. We explained several times what "higher price prevails" means and that we would NOT bend the rules for her. She said we were scamming her & ran around to every guest in the store telling them that we were scam artists. She ranted & raved & made herself look like an idiot for 10 minutes. It was so frustrating. I think she really thought if she kept it up & kept insulting the company that we'd cave in. Nope, not going to happen. Once she left the other customers were all talking about her & what a fool she was making of herself.