Hojoanaheim
DIS Veteran
- Joined
- May 20, 2003
- Messages
- 1,179
But the "non-cancelable" policy is supposedly what they changed. The lady told me you can now cancel up to 30 days in advance. I even questioned her on it a bit since it said the non-cancel/date hoarding thing on the hojos entertainment rate site, and she said yep, they just changed the policy and it's 30 days now.Makes it nice for people who do wanna book farther out for sure!
If you book online it is non-cancelable, but if you book directly with in-house you have a 30 day cancelation policy.
Do you think HoJo will change my rate if I already booked a kids suite in Nov. 2012 at the AP rate but would prefer the Retro rate? I originally didn't book the retro rate because I want the flexibility to cancel if I need to (I am ok with the 30 day policy, but I had thought the retro was non-refundable).
If the retro rate is available for the date you are staying with us in November, give our in-house reservations a call and will be happy to change the rate for you.

Hope this helps,
-Kriss
