We have just stayed here from March 31st through April 14th.
We are from England and booked with Virgin Holidays, as it is one of their flagship hotels perhaps we had a better room?
We had a kidsuite, which my 3 DD's loved, our room was spacious, clean and comfortable. The fridge was clean, microwave spotless and all other extras ie.hairdryer, iron, safe, coffeemaker included - could have done with a kettle LOL!!!
The three pools are all clean and very warm, had to get out of the hot tub as it was too hot! LOL, the grounds are nicely kept and we had a very pleasant view from our room of the pool and gardens.
The staff are all very pleasant and friendly. We only ate evening meal once. The food was OK but very long queues and we didn't think the food was up to such a wait again. We ate breakfast several times, no queues and food definitely superior to evening meal.
I would happily stay here again, the only reason I wouldn't is that my eldest DD will be too old for a kidsuite and we would be looking for a 2 room suite rather than all 5 of us in one room.
Elaine
P.S. For any English diser thinking of staying here, think of a Haven or Hoseasons "quiet and peaceful" camp and you've got the idea.