Here Now : & Very Upset, advice please

[zoo2tycoon]

OP
Glad you are home and everyone is doing well. There are so many posts on what you should ask for and get.

You should remember the precious times and memories of this trip prior to your grandsons getting so sick. I'm sure you can find picture that show the happy times.

What do you think is fair for Disney to do? Do you think you should be compensated or your grandsons /son? What do you think is fair? How many nights were actually physically on property for your son and his family and for you and your husband? How many days before they were scheduled to leave did this happen / and your leaving?

It seems there should be something for your son and it's family especially if the chef admitted he made a mistake. What that is should be between Disney and your son. While it was upsetting and traumatic for you what do you think Disney should do for you since you weren't the party it happened to.

This was a horrible situation and from seeing past incidents Disney will correct this for your son. Which is how it should be. Expecting huge compensation for you is another thing - maybe the missed days with your family but an entire trip seems unreasonable to expect. Prior to this happening it was good.

Since son in California - maybe he could ask for something for Disneyland? Just a thought

 

[OhMari]

I am glad your grandsons are okay. But for a chef to make that kind of mistake with food allergies, something just doesn't seem right with this whole thing.
As I said, I am glad they are okay, food allergies, along with other allergies can be a life or death situation, this isn't something that should be left to, "the chef made a mistake"
I would be furious if I just thought a mistake was made. Sorry, to many food allergies in my family and also environmental. We have to take many precautions and Disney is known
for this.

 

[Klayfish]

I am glad your grandsons are okay. But for a chef to make that kind of mistake with food allergies, something just doesn't seem right with this whole thing.
As I said, I am glad they are okay, food allergies, along with other allergies can be a life or death situation, this isn't something that should be left to, "the chef made a mistake"
I would be furious if I just thought a mistake was made. Sorry, to many food allergies in my family and also environmental. We have to take many precautions and Disney is known
for this.

So in your opinion, what should come out of it if you say it shouldn't be "the chef made a mistake"?

 

[Pea-n-Me]

Melia Orlando Suites was wonderful.
My son got a one bedroom suite as did DH & I.
It had a kitchen with full cooktop stove, full size refrigerator, dishwasher & everything you need to cook & serve a meal.
It was very spacious. A nice balcony with table & chairs. We requested fireworks viewing rooms on the Disney side. 5 th. Floor is a must to see them, not lower floors. They were extremely friendly & housekeeping was great at replacing everything & tidying up every day.
We had a package delivered seemingly when DH broke his glasses, got new ones overnight.
The pool was fantastic day & night. We had a quick bite in the 360 lounge which was delish & service was quick & friendly.
Proximity to the parks was within a 10 min. Drive for all parks & we didn’t hit traffic either way in the morning, afternoon or evening.
DH & I also stayed at POR & Yacht Club we liked them too but missed the kitchen.
I’d give Melia a 10 Star

Thank you for the review! I'm glad you enjoyed it there. With some of the more recent reviews it seemed like things had gone downhill a bit.

 

[pweyl36]

Doesn't your son carry epi-pens for the kids since there allergies a life threating?

 

[Lynn CC]

OP
Glad you are home and everyone is doing well. There are so many posts on what you should ask for and get.

You should remember the precious times and memories of this trip prior to your grandsons getting so sick. I'm sure you can find picture that show the happy times.

What do you think is fair for Disney to do? Do you think you should be compensated or your grandsons /son? What do you think is fair? How many nights were actually physically on property for your son and his family and for you and your husband? How many days before they were scheduled to leave did this happen / and your leaving?

It seems there should be something for your son and it's family especially if the chef admitted he made a mistake. What that is should be between Disney and your son. While it was upsetting and traumatic for you what do you think Disney should do for you since you weren't the party it happened to.

This was a horrible situation and from seeing past incidents Disney will correct this for your son. Which is how it should be. Expecting huge compensation for you is another thing - maybe the missed days with your family but an entire trip seems unreasonable to expect. Prior to this happening it was good.

Since son in California - maybe he could ask for something for Disneyland? Just a thought

My son lives in Austin, DH & I California
I think your missing the point of our whole families disappointment.

We saved for months for this trip to be together, the grandchildren were so excited to go to DW with Opa & Nana.
My son & his wife were excited to spend time with us. They had planned to go to Tiffins that night for a date night while DH & I watched the grandchildren.
They were looking forward to a nice dinner alone ( they don’t leave their children with anyone at home because of their allergies). We were looking forward to this evening playing with our grandsons & excited that my son & his wife would be able to enjoy a meal together, relax & then go see the star Wars show at 10pm while we put the grandkids to bed. It’s things we don’t get to do but once or twice a year on vacations.

Plus, if you were there when this was happening to our grandchildren to see how serious this was, especially for my 5 yo grandson. We were all crying with shock.
It drains the children & the adults to watch them go through that. The vacation ended right there in The restaurant that morning.

I feel Disney will give us another vacation together...it can be at a resort anywhere with a kitchen so we can cook their food & bring it with us.
It doesn’t have to be at a Disney resort, just a redo of time missed together.

I don’t think that’s asking too much really. They are precious moments together, I can’t tell you how much I was looking forward to being with them, not just a couple days, but a week.
We are a very loving, close family who happens to live in different states.

The only thing we want is our time back together, we are all hard working people who are always giving to those in need.
This time we need something, precious time together with our family is our most important gift in life.

 

[DLgal]

Doesn't your son carry epi-pens for the kids since there allergies a life threating?

Read the whole thread. This has already been addressed several times.

 

[Lynn CC]

Doesn't your son carry epi-pens for the kids since there allergies a life threating?

Yes, we all have epi pens as we all have allergies the 3 grandchildren, my son & myself.
Epi pens don’t necessarily fix everything magically, as many people think.

The last time one was used on my son when he was in 12th grade he turned blue, by the time he was in the ER they couldn’t get a vein to give him an IV & spent 2 weeks in the hospital... we all have severe allergies.

I have had the same reactions to seafood. It’s a rough way to live, always fearful. This is why when we do go to Disney we take many steps to let the chefs know about the seriousness of our allergies.

 

[manning]

Getting a lawyer?

Will the legal cost be more than the compensation ?
Something to think about. I believe Disney will cover medical. Their thought would be to settle than fight. Cheaper

 

[Lynn CC]

This makes me

I'm betting nothing they can do will erase such a horrible memory. In fact, I wouldn't be surprised if the kids don't want to go back for quite a while.

This is not something that can ever be made right by a trip or by being in a parade. Paying for losses, medical bills, and maybe a donation to a college fund. A trip back to where you almost died? Doesn't sound appealing.

We will definitely cook All their food & bring it into the parks next time. Yes we will go back to Disney Parks, Disney World, Disneyland, & Tokyo Disney.
We have been to all these parks with the grandchildren.
We are not going to stop going to the happiest place on earth because of this incident. We will just do things a bit differently as far as food is concerned.

 

[cabanafrau]

My son lives in Austin, DH & I California
I think your missing the point of our whole families disappointment.

We saved for months for this trip to be together, the grandchildren were so excited to go to DW with Opa & Nana.
My son & his wife were excited to spend time with us. They had planned to go to Tiffins that night for a date night while DH & I watched the grandchildren.
They were looking forward to a nice dinner alone ( they don’t leave their children with anyone at home because of their allergies). We were looking forward to this evening playing with our grandsons & excited that my son & his wife would be able to enjoy a meal together, relax & then go see the star Wars show at 10pm while we put the grandkids to bed. It’s things we don’t get to do but once or twice a year on vacations.

Plus, if you were there when this was happening to our grandchildren to see how serious this was, especially for my 5 yo grandson. We were all crying with shock.
It drains the children & the adults to watch them go through that. The vacation ended right there in The restaurant that morning.

I feel Disney will give us another vacation together...it can be at a resort anywhere with a kitchen so we can cook their food & bring it with us.
It doesn’t have to be at a Disney resort, just a redo of time missed together.

I don’t think that’s asking too much really. They are precious moments together, I can’t tell you how much I was looking forward to being with them, not just a couple days, but a week.
We are a very loving, close family who happens to live in different states.

The only thing we want is our time back together, we are all hard working people who are always giving to those in need.
This time we need something, precious time together with our family is our most important gift in life.

Wasn't there any trip insurance? We work hard for our money and our time off is precious. We take out insurance on trips we cannot afford to lose the investment on.

What does always giving to those in need have to do with anything?

 

[cabanafrau]

We will definitely cook All their food & bring it into the parks next time. Yes we will go back to Disney Parks, Disney World, Disneyland, & Tokyo Disney.
We have been to all these parks with the grandchildren.
We are not going to stop going to the happiest place on earth because of this incident. We will just do things a bit differently as far as food is concerned.

@maxiesmom was referring to how your grandchildren may feel about returning -- won't that factor into future plans?

 

[Lynn CC]

Wasn't there any trip insurance? We work hard for our money and our time off is precious. We take out insurance on trips we cannot afford to lose the investment on.

What does always giving to those in need have to do with anything?

This makes me

I'm betting nothing they can do will erase such a horrible memory. In fact, I wouldn't be surprised if the kids don't want to go back for quite a while.

This is not something that can ever be made right by a trip or by being in a parade. Paying for losses, medical bills, and maybe a donation to a college fund. A trip back to where you almost died? Doesn't sound appealing.

Maxiesmom mentioned a donation to a college fund. That is what I was referring tp

Wasn't there any trip insurance? We work hard for our money and our time off is precious. We take out insurance on trips we cannot afford to lose the investment on.

What does always giving to those in need have to do with anything?

Wasn't there any trip insurance? We work hard for our money and our time off is precious. We take out insurance on trips we cannot afford to lose the investment on.

What does always giving to those in need have to do with anything?

Maxis Mom post mentioned Disney giving to a college fund, that's what I was referring to.

 

[Lynn CC]

This makes me

I'm betting nothing they can do will erase such a horrible memory. In fact, I wouldn't be surprised if the kids don't want to go back for quite a while.

This is not something that can ever be made right by a trip or by being in a parade. Paying for losses, medical bills, and maybe a donation to a college fund. A trip back to where you almost died? Doesn't sound appealing.

It does sound appealing to all of us, we are not going to stop living because of our allergies. Will we do things differently, Yes

 

[cabanafrau]

I'm thinking you will likely require legal representation with the realm of compensation you seem to feel owed -- replacement trip with accommodations to suit allergies, college fund -- presumably medical bills, presumably etc.

Disney may come through with some form of compensation. Especially given the travel arrangements of the trip it's unlikely Disney will see the need to extend the compensation beyond your son's immediate household.

Such a traumatic experience might yet impact how your grandchildren feel about returning.

 

[disneyfantotheend]

Really it is between you and Disney what they give you and what you agree to. It may take lawyers, because I am not sure they will feel they owe you another vacation. I do feel extremely bad for what you went through, but unfortunately when dealing with serious allergies, very scary things do happen sometimes. The chef made a critical mistake, if he served you the wrong waffles. But again what proper compensation is will likely be decided between your son and Disney. Although I doubt they will, Disney could totally stop dealing directly with you and only go to your son and his spouse.

 

[disneyfantotheend]

college fund --

The OP said nothing about a college fund that was another poster.

 

[cabanafrau]

Maxiesmom mentioned a donation to a college fund. That is what I was referring tp


Maxis Mom post mentioned Disney giving to a college fund, that's what I was referring to.

The OP said nothing about a college that was another poster.

I may be mistaken, but I understood her quoted response here to indicate she agrees about a college fund. She dismissed the suggestion the grandchildren might not be eager to return.

 

[zoo2tycoon]

OP

Think best thing you can do is stop posting on a public forum about this. Disney easily could find thus thread and easily identify your family.

Once again I'm sorry for what you experienced. I think your expectations are somewhat unreasonable but I wish your SON the best in his dealings with Disney.

Also we all work hard for our vacations and time with family. We all help others so that seems off posting it about yourself.

 

[Lynn CC]

The OP said nothing about a college fund that was another poster.

That’s correct, weird how Some interpreted what i said here, but I guess it’s not uncommon, everyone has different views!