ArwenMarie
DIS Veteran
- Joined
- Apr 10, 2013
I would argue that from a business standpoint it makes a great deal of sense to alienate some of us loyal, frequent guests in order to fill a bigger percentage of their rooms and park capacity with more profitable, more free-spending once-in-a-lifetime types.
Exactly. WDW has a massive image problem regarding long lines. Once they really start really marketing FP+, they are going use this to go after those lucrative first-time customers. The ones who stay on property, eat on property, bringing their little princesses, buying merchandise, the whole shebang.
If they lose some frequent customers who perhaps live locally, stay offsite, don't buy as much, that's probably ok with them...But they can't lose them all though, and that will be the balancing act for them.