Help with a medical request

[Debby7]

We are traveling with my 80 year old mom who had knee replacement in August. Also staying at OKW. I have the 1st floor for medical challanges listed on my ressie. Now the last time we traveled with mom our reservation also said medical challenges for 1st floor , but when we checked in around 5 on a Sat.the cm said uh oh, this should have blocked , but wasn't. They gave us a third floor room. After much negotiation we were moved the next morning. Naturally I want to avoid that this time. Would it help to call the front desk the day before to remind them that the room should be blocked and a hold put on the room so we are not "bumped" so to speak by earlier arrivals? Has anyone done this with a good outcome? Any and all advice appreciated.

 

[Jim from Jersey]

http://www.disboards.com/showthread.php?t=1261113
Debby....I'm not sure if the link above will work. If it doesn't, scroll down on the planning board forum (the one we are on) and look for the heading "no room assigner at DVC" It has some good info regarding medical requests. Also, if you do a search of threads started by me, some have to do with special requests and there is some good advice in the threads. Also, try the DISabilities board.......plenty of good info there too! Jim

 

[dgaston]

I think others have asked for the Special Needs dept to take care of medical requests. That may make the request a bit stronger.