HELP-Just when I thought I was done with my planning!

[js]

I have all my ps, itinerary, and car rental taken care of for our august 26-September 2 trip to the BC. My dh and dd will be flying, ds and I will be taking the train (he can't fly due to his ears). Months ago, I booked withe National EA and got a rate, w/ taxes and charges for $144.
It just hit me today, that the EA card is in my name and dh does not have one (how many threads have I read in the past year about the free EA sign up, grrrrrr).
So, I will have to start from the beginning and get counter service at one of the MCO on-site rental counters. I don't have DC card but have a AAA card and I am a member of COSTCO.
Can anyone please help me find the best rate for a full size car at the counter on site-MCO.
Thank you very much

 

[karensi]

js, just a thought but have you tried calling National and explaining the situation to them? Since you and your DH have the same last names, same phone number and address ,Dh may be able to use your card. I think it's probably worth a phone call. Have a great time at the BC.

 

[kda]

I just got the application for the free Disney EC membership for my husband, and that brochure states that family members (living in the same house) can use the car without additional charge. That's NOT what the website says, so i e-mailed this question to National. I got back the response that the website is only referring to regular reservations and not EC reservations. My husband will be a covered driver under my reservation. I just realized that you're not going to be there when he picks up the car --- definitely call National.
PS. we're going to be there exactly the same time (at WLV and AKL).

 

[js]

Thanks karensi and kda. Before posting I did call National who told me that my dh would need to be a member of EA and therefore he must have a card in his name (I got my card for free about 1 year ago). I asked if I could just have my rate transferred to the counter service but they told me no that the best they could do for me would be $177. So, I am still back to the beginning again.

 

[js]

After hours and hours of researching mousesavers codes, internet bookings and calling on-site car rental agencies at MCO, I decided to again call National consumer affairs. I explained my situation (AGAIN), and asked again since I have been a customer of EA can't they just give my dh a card and waive the fee? The woman on the phone said no problem (obviously not the same answer that I got the other day They transferred me to the EA people who told me they would fax me the application (it's been about 10 minutes and I haven't gotten it yet). The other day, they told me they couldn't do it since I didn't have any codes to get my fee waived-ggrrrrrrr.

I then asked if I could please keep the rate I had and simply change my name to my dh's name. The woman on the phone (who actually was very patient and trying to help me) said that couldn't be done and a new ressie would have to be made (with AAA and EA she came up with 171.32 (still better than the best I got today for National counter 186.30). I said that was better than what I have now but not as good as my great $144 rate.
She asked me to hold so she could speak with her manager and see if I could just change names. She came back on the phone, gave me her name and said once I receive the application form for my dh, to fax back to them and call back in 2 weeks for his EA number.
They will make new ressie with dh's name and honor my old rate of $144.
I am very happy but will not believe it until I have the new faxed confirmation in my hands in approx. 2 weeks. The woman at EA was very nice and was on the phone with me for approx. 20 minutes helping me out. Just hope it works out well.

 

[karensi]

js, good for you Persistance does indeed pay off. Give us an update in 2 weeks when this is all (hopefully) settled for you. I strongely believe that when talking to a big company, like Disney or National, it all depends on the person you get on the other end of the line. Some go out of their way to help and others just don't want to bother. Have a great trip and enjoy the BC with the rest of your family

 

[kda]

And thanks for giving us the update. I'm glad to hear that a National employee realized they had the opportunity to be helpful and retain/obtain a good customer. That's wonderful. Have a great trip!