Health Care Costs - United Healthcare

[Gr8t Fan]

..... but we had mulitple issues of them denying claims. We would have a typical visit and it come back denied. We'd wait on hold and eventually get through to someone to find out the "billing code" was wrong. We'd call the Dr's office and they had used the same billing code as always - UHC would code it differently - basically change how they wanted something coded and they did it frequently. The Dr's offices couldn't keep up. It would ultimately get reimbursed, but it was a headache.

While I'm thankful to have coverage, I'm over thinking that any company is really concerned about anything other than profit.

That has been my experience with UHC too. They routinely denied all claims and left it up to me to call and question why they were denied, only to be told that the doctor's office coded it wrong. Of course, the doctor's office coded the same all the time but magically the claim was put through the second time.

 

[SOnotLayuh]

That has been my experience with UHC too. They routinely denied all claims and left it up to me to call and question why they were denied, only to be told that the doctor's office coded it wrong. Of course, the doctor's office coded the same all the time but magically the claim was put through the second time.

I have a great friend who works in insurance claims at a hospital... and she tells me that pretty much everyone who works there groans when a patient with UHC comes in. UHC has a nasty habit of denying every claim the first time they are filed... and when the policy holder calls to ask about it it's magically fixed.