fuzzylogicllc said:
I suppose they could do that... but why? Presumably hours and closures are changing all the time. Hours changed on my last trip, tho it was to add an hour in the evening. So on every email marketing thing they send out you want another notice to say "park hours or ride closures may have changed..."?
At the end of my post, I specifically said I was not referring to every operating hour change. There is a big difference between changing something across the board for 6+ months, and adding.an hour or two (or taking them away) on random days here and there. I would never expect updates for the latter, nor did I suggest it. The former, however, is worthy of a fb status/tweet/blog update.
How would that have helped you? You still found out by being proactive. Being notified a few days earlier when you're at 30 or 45 days out would not have changed the fact that it screws up your FP+ park choices.
It doesn't help me...I'm far enough out from my trip that it doesn't matter. For those within their 30/60 day windows, though, I can absolutely see it mattering. I can easily see someone within that window saying "my trip is fully planned, everything is booked, I can sit back and relax until my trip. ". I can also see that type of person not finding out about the change until they get there, at which point switching fp+s will be more difficult. That person could absolutely benefit from stumbling across that kind of update in their fb feed/in an email/tweet 30 days before their trip, when fp+ availability is.likely much better.
I look at it as Disney posting it on their website is the notice, and they have no vested interest in utilizing 3rd party non-Disney social media sites to convey schedule changes when they can do so via their own website.
If the concern is 3rd party sites, they could could easily use their own blog. Or have the
MDE app send out a push notification that there was a change.
It isn't about being owed a notification. It is about good customer service, which Disney is.supposed.to excel at. Airlines don't *have* to personally notify me of a delay, but Southwest does it anyway. It is a reflection of their excellent customer service, and one of the reasons I choose.to fly with them.