Have you ever said anything to a guest who was behaving rudely?

[disneyseniors]

A wagon can also be approved if it is needed for medical equipment, even without a child inside.

I've spoken up if someone is directly affecting me, like obviously trying to cut vs. catching up with someone further ahead in line. And definitely have done the look back if someone behind me keeps bumping into me with no consideration at all. Same with someone shining a bright video light if we're in the same vehicle. But I'm also pretty careful about how much I want to say sometimes as you just don't know how people will react these days. If something severely affects my ability to ride or experience on an attraction, I can think of two times where I've explained the circumstance to a cast member and politely asked if it would be possible to ride again.

@disneyseniors I had a similar experience once with two people in our Pirates boat going on and on about insurance as well!

Wow, it was really bizarre. Maybe the same people were in your boat, LOL. I really felt that the "lady" would not take criticism well, that's the main reason I didn't say anything. The husband was obviously afraid of her and the boy was a brat obviously without discipline at all. Very disappointing.

 

[Smugpugmug]

Since this is the DL forum, then yes I did once at Napa Rose a few years ago. A kid, maybe around 6-7, sitting at a table next to ours was running around and singing loudly. That part was annoying enough but then the kid actually sat down at an empty chair at our table and began to play with the unused napkin and utensils while still loudly singing. I got up and went over to the kid's table where the parents were on their phones, unaware that their kid was at our table. I told them to please come get their child and not to let them bother us. The parents looked at me as if I had 3 heads and didn't say a word to me. They retrieved their kid but didn't seem to care at all that their kid was bothering other guests.

I am fully aware that Disney has a ton of kids and I never complain about kids doing kid stuff but a stranger's kid sitting at my table and messing with items on the table crosses the line for me.

Cherry on top was that the meal at Napa Rose itself wasn't anything special IMO. This was back in 2019 so unsure if food quality has improved (or declined) since.

 

[LKing]

A wagon can also be approved if it is needed for medical equipment, even without a child inside.

But that should be obvious, shouldn't it?

 

[laugard]

But that should be obvious, shouldn't it?

Some equipment yes, but not necessarily. Interestingly, in my most recent 5 or 6 six visits I've seen someone with a wagon stopped each time. This was while I was waiting in the security line and looking back at the canopy entrance, and in every time but one I saw someone from the group heading back to parking with the wagon. The one group approved for a tag passed by and I wasn't able to see any obvious equipment just by looking. But I heard one of the security who'd walked over mentioning to a colleague something about medical accessories.

Really my main takeaway lately has been the fact a lot of visitors are not checking the policies ahead of time or thinking they'll get away with bringing a wagon!

 

[LKing]

Really my main takeaway lately has been the fact a lot of visitors are not checking the policies ahead of time or thinking they'll get away with bringing a wagon!

Agreed. Last week I saw a couple with two kids in a wagon talking to security after being stopped. While I didn't hear the entire conversation, the security said something about not being allowed for 7 years.

 

[Tinkaboo]

Since this is the DL forum, then yes I did once at Napa Rose a few years ago. A kid, maybe around 6-7, sitting at a table next to ours was running around and singing loudly. That part was annoying enough but then the kid actually sat down at an empty chair at our table and began to play with the unused napkin and utensils while still loudly singing. I got up and went over to the kid's table where the parents were on their phones, unaware that their kid was at our table. I told them to please come get their child and not to let them bother us. The parents looked at me as if I had 3 heads and didn't say a word to me. They retrieved their kid but didn't seem to care at all that their kid was bothering other guests.

I am fully aware that Disney has a ton of kids and I never complain about kids doing kid stuff but a stranger's kid sitting at my table and messing with items on the table crosses the line for me.

Cherry on top was that the meal at Napa Rose itself wasn't anything special IMO. This was back in 2019 so unsure if food quality has improved (or declined) since.

Yeah, like”oh,isn’t he cute, he’s just so friendly, he’s such a curious child…”
I just have to shake my head in wonder and bewilderment. These are the parents who when the child goes wild in their teens say, “well I just don’t know how he got that way…”

 

[Tinkaboo]

Agreed. Last week I saw a couple with two kids in a wagon talking to security after being stopped. While I didn't hear the entire conversation, the security said something about not being allowed for 7 years.

Yes, I thought it had been outlawed years ago when parents were bringing in those wagons that were equivalent to an Escalade. But sure enough, last trip I. June, I did see about half a dozen…the companies probably just downsized them enough to meet Disney guidelines.

 

[laugard]

Yes, I thought it had been outlawed years ago when parents were bringing in those wagons that were equivalent to an Escalade. But sure enough, last trip I. June, I did see about half a dozen…the companies probably just downsized them enough to meet Disney guidelines.

Doesn't matter the size. Even stroller wagons are prohibited without an exception tag.

 

[Dznefreek]

At WDW a guy kept bumping into me and I said, "Are you always this rude or is today a special occasion."
Also when people stop in the middle of a row I make sure to step on everyone's feet as I go by.

 

[BriannaRuth]

Ok, here's my two from this week that prompted the question, now that I know I'm not alone:

We were in the Indy LL, the part where you're basically just walking through without stopping. I hear two boys behind me complaining that "the old people in front are too slow," and I can tell that he is very close behind me. (I'm clearly over 50 but I was with my 20 year-old daughter.) Few seconds later he kicks the back of my shoe with his foot from being so close behind me. I ignored it. Maybe 20 seconds later, he does it again, so I came to a dead stop, turned around and gave them the death glare, at which time I see they're two boys, maybe 10 or 11. They give me a very sheepish look and I assume I'm done with them and continue on. Didn't see a parent with them. Then maybe another 20 seconds later, one of them steps on the back of my shoe hard enough that it almost comes off and nearly trips me. So I turned around again and said, "You need to stop that. Now. Back off." Then they start saying they didn't do anything, and they evidently were with parents, who have now caught up (guess they were also old people who were too slow). Of course, they told the dad they weren't doing anything, but the dad apologized. Ordinarily I would have complained directly to the parent rather than talking to someone else's kid, which can get you in trouble, but in this case it worked out ok.

The second time was on Pirates. There was a woman with her adult daughter and an adult male who was either her son or the daughter's SO. They were in the row behind us and were talking LOUDLY throughout the first part of the ride. At first, it was just one of them telling the others what was coming next (drops), so I thought maybe they'd stop after that, but no, they keep on talking loudly about something stupid, like something that happened at work the day before. Like outside voices I'm the center of the universe loud or I've had a few drinks loud. Eventually I turned around and said, "Excuse me, but would you mind talking a little more quietly. This is my daughter's first time on this ride and we can't hear what's going on because all we can hear is your conversation." A decent human being would say, "Oh, I'm sorry, I didn't realize," but no, these clowns are like "Oh my god, did that just happen!" They can't believe I'd ask something like that and start laughing, singing, and talking even louder. Which I knew was a possibility but for some unknown reason I though they might be actual grownups about it. So I told my daughter we'd just ask to ride again when we got off, which we did.

CMs must be pretty used to that kind of thing because they clearly had a system in place for it and put us back on pretty quickly.

 

[Tinkaboo]

Yep, I’ve had that happen on POTC more than once and I always ask for a re-ride. Don’t know why it’s that ride in particular but it sure seems to attract the “narrators”.

 

[Disneylover99]

Ok, here's my two from this week that prompted the question, now that I know I'm not alone:

We were in the Indy LL, the part where you're basically just walking through without stopping. I hear two boys behind me complaining that "the old people in front are too slow," and I can tell that he is very close behind me. (I'm clearly over 50 but I was with my 20 year-old daughter.) Few seconds later he kicks the back of my shoe with his foot from being so close behind me. I ignored it. Maybe 20 seconds later, he does it again, so I came to a dead stop, turned around and gave them the death glare, at which time I see they're two boys, maybe 10 or 11. They give me a very sheepish look and I assume I'm done with them and continue on. Didn't see a parent with them. Then maybe another 20 seconds later, one of them steps on the back of my shoe hard enough that it almost comes off and nearly trips me. So I turned around again and said, "You need to stop that. Now. Back off." Then they start saying they didn't do anything, and they evidently were with parents, who have now caught up (guess they were also old people who were too slow). Of course, they told the dad they weren't doing anything, but the dad apologized. Ordinarily I would have complained directly to the parent rather than talking to someone else's kid, which can get you in trouble, but in this case it worked out ok.

The second time was on Pirates. There was a woman with her adult daughter and an adult male who was either her son or the daughter's SO. They were in the row behind us and were talking LOUDLY throughout the first part of the ride. At first, it was just one of them telling the others what was coming next (drops), so I thought maybe they'd stop after that, but no, they keep on talking loudly about something stupid, like something that happened at work the day before. Like outside voices I'm the center of the universe loud or I've had a few drinks loud. Eventually I turned around and said, "Excuse me, but would you mind talking a little more quietly. This is my daughter's first time on this ride and we can't hear what's going on because all we can hear is your conversation." A decent human being would say, "Oh, I'm sorry, I didn't realize," but no, these clowns are like "Oh my god, did that just happen!" They can't believe I'd ask something like that and start laughing, singing, and talking even louder. Which I knew was a possibility but for some unknown reason I though they might be actual grownups about it. So I told my daughter we'd just ask to ride again when we got off, which we did.

CMs must be pretty used to that kind of thing because they clearly had a system in place for it and put us back on pretty quickly.

To the bold…..I would have moved out of their way immediately and told them to go ahead. I don’t need or want anyone breathing down my neck.

 

[LoveToDisney]

….I would have moved out of their way immediately and told them to go ahead. I don’t need or want anyone breathing down my neck.

I agree. I do this even without anyone saying anything if it looks like a fast group is coming up behind me.

 

[Disneylover99]

I agree. I do this even without anyone saying anything if it looks like a fast group is coming up behind me.

That’s very considerate.
I’m usually the fast walker coming up on people. lol.
But I’m patient, hang back and give people their space.

 

[Mackenzie Click-Mickelson]

I assume she can't hear me, so I snap my finger behind her head. That works. I gently point out the lights on her head, and ask if she might be willing to turn them off. I'm assuming she'll give me an, "OMG, I'm so sorry, I forgot I had them on" reaction.

Nope. Her reaction, hostilely: "I'm not going to do anything for someone who snaps at me." I try to apologize and explain, but she's not having it.

I wouldn't have the reaction the woman had but almost no one appreciates being snapped at so while I understand in the moment you were trying to gain her attention it's unlikely that most would just respond kindly to something that is generally used as a rude action.

That said my guess is she knew the ears were on and you were not the first person who brought it to her attention.

 

[Mackenzie Click-Mickelson]

I've had the Haunted Mansion situation with the phone and just politely asked the person to put their phone brightness down (we happen to be momentarily paused so it wasn't just a jarring call out from another guest). If they want to be on their phone during that particular ride (where it's not impeding others view because we're all in our own ride vehicles) fine but it's a dark ride where that brightness stands out. They put it away.

 

[BriannaRuth]

To the bold…..I would have moved out of their way immediately and told them to go ahead. I don’t need or want anyone breathing down my neck.

Probably a good idea. Wish I would have thought about it at the time! The ironic thing about that would be we'd all end up waiting right together in the same spot eventually.

 

[laugard]

Probably a good idea. Wish I would have thought about it at the time! The ironic thing about that would be we'd all end up waiting right together in the same spot eventually.

This is what I really don't get about people who don't allow for any personal space in line. I'm not asking for or expecting covid-times distance. But breathing on my neck or shoving yourself up onto my backpack is not getting you on the ride any faster.

 

[brightlined]

I wouldn't have the reaction the woman had but almost no one appreciates being snapped at so while I understand in the moment you were trying to gain her attention it's unlikely that most would just respond kindly to something that is generally used as a rude action.

Honestly, I don't know what else I could have done to get her attention. A lot of people don't like being touched - and I intentionally avoid making physical contact with people (especially women) unless I'm 100% confident it won't be an issue. (I think you'll understand if I say that this situation absolutely did not qualify - I wouldn't have felt comfortable tapping her on the shoulder.)

I'm not going to argue too loudly, but I might try to argue this should be an allowable exception (even if it currently isn't). It wasn't loud or anything - nothing on the level of a scolding.

However, to be fair, if it had been me with the ears, I know I would looked at the whole situation differently, which doesn't really help.

For example, if I'm on the Interstate and somebody throws me the finger, I get upset. But if I subsequently realize that I did something to deserve it (ie, cut them off), I'll accept it as a proper reaction. If the roles were reversed - if I had the Zero ears and someone snapped at me to get my attention - I'd be mortified that I was blinding people - that's all I'd be thinking about. I don't know that I would even remember the snap.

 

[Mackenzie Click-Mickelson]

Honestly, I don't know what else I could have done to get her attention. A lot of people don't like being touched - and I intentionally avoid making physical contact with people (especially women) unless I'm 100% confident it won't be an issue. (I think you'll understand if I say that this situation absolutely did not qualify - I wouldn't have felt comfortable tapping her on the shoulder.)

I'm not going to argue too loudly, but I might try to argue this should be an allowable exception (even if it currently isn't). It wasn't loud or anything - nothing on the level of a scolding.

However, to be fair, if it had been me with the ears, I know I would looked at the whole situation differently, which doesn't really help.

For example, if I'm on the Interstate and somebody throws me the finger, I get upset. But if I subsequently realize that I did something to deserve it (ie, cut them off), I'll accept it as a proper reaction. If the roles were reversed - if I had the Zero ears and someone snapped at me to get my attention - I'd be mortified that I was blinding people - that's all I'd be thinking about. I don't know that I would even remember the snap.

I get where you're coming from and don't think that I'm trying to say you were incorrect in trying to bring it to her attention nor am I defending her. I'm just speaking to the method and your comment about her reaction. You expected her to be gracious and polite to a method that is usually seen as a rude thing to do, it's likely to raise people's defense. You did scold her just not verbally.

If you didn't feel comfortable tapping her shoulder (which I get) or trying to get her attention verbally again it probably would have been best to ignore it as hard as it is or if a CM was right there mention it to them. Maybe someone else would have had better luck in getting her attention if the verbal or light tapped failed/didn't want to be attempted.

Forgive me for assuming but my guess based on your responses is you would have ensured the ears were off maybe even removed from your head prior to entering the attraction others aren't necessarily like that in awareness of others unfortunately