I went expecting to like it, and didn't like it at all. The service was slow (I think it was just our waiter though, because the pepole next to us came a while afer us, and left before us), and we waited for 30 minutes to get seated when the place was half empty.
We weren't that impressed with the food, and I refused to pay $13 for my 2 year old since I knew she wouldn't eat a full meal. The kids get a bucket and shovel if you order the meal, but she didn't get this. My daughter did like the pretzel breadstick things though. The deserts were great, and they give you cotton candy at the end. My daughter carried that around with her and munched on it a while. I'm like my food more on the plain side, so that's why I didn't enjoy it as much, but DH had a problem with it also, and he loves to try new food.
Of course I think we were there the first weekend it opened so, that could have been a problem also. Loved the interaction with the characters, my daughter had a blast.