I'm another one who has sent back more than I've kept! I have some tops from them that I really like! Their pants are for people with REALLY LONG legs! I thought I had that licked by ordering a pair of "crop"pants - thinking that they'd be the right length for me. But, nope, they were too short for regular pants and too long for the cropped look. We finally have a store near-by, but I've only looked a little. I generally have liked the quality, but I hate to order full-price from them. (I shop their clearance items.)