Has anyone ever tried to price bridge

Just to tweak this a bit, Disney has no idea what someone bought the ticket for from UT or other resellers, the only number in the history will be what UT paid for the ticket in the first place, which will be considerably less than what you paid UT.

I've upgraded UT tickets countless times and had no problems, but the key is knowing EXACTLY how much you should be paying. Ask the CM to price it out before doing anything to the ticket and if the numbers don't match up (and the CM is unwilling to make them match correctly), simply ask for your ticket back and say you need to think about it. Go to another ticket window or guest relations office.

This. I ended up paying way too much for upgrading UT tickets to APs 2 years ago at EPCOT. The CM messed other things up, too. I didn't get it fixed until after I got home.

We are considering doing it again this summer. If we do, I will do it at DHS and I will know exactly what the difference should be. And I will specifically mention price bridging.
 
This is something you need to ask for? I was under the impression once the ticket was used when you went to upgrade it they would scan it in and the computer would automagically know it was current gate price, because it was used. I wasn't aware this was a manual operation open to mistakes and interpretation... I was considering utilizing this option on one of our tickets in September (I got them at a decent discount through work, I was going to add another 5 days to the ticket and no expiration, since I'm already planning my 2014 trip!)

Matt
 
I had an epic failure of a price bridging experience (UT 7 day NE with WPFAM to an AP renewal) at animal kingdom. It ended up involving all of AK guest relations, management, an off duty police officer who happens to work in the ticket fraud decision, and 4 more attempts on 4 other days to no avail. They also basically voided out my tickets and reissued them as comps, making it impossible to upgrade them.


UT stepped up to the plate and refunded my entire purchase price.

Moral of the story- don't do it at AK

Was your experience such a disaster because you were using a MYW ticket for an AP "renewal"? I'm asking, because I plan on doing this next year. I have upgraded to a new AP, but never to a renewal AP.
And, I do agree with you about AK Guest Relations. I will never go there again for an upgrade.:headache:
Thanks!
 
And always remember you get more with honey. We upgraded our KIds stay and play for free tix last feb for APs and found out the tix had zero value. Without asking she gave us 3 kids comp APs . So remember always treat cms even if they don't give right answer they usually will do right by you
 

1. I will automatically price bridge tickets when people come to my window, even if they don't know anything about it. Actually, I will explain to them that I need to do two steps to keep any discount they have.

2. If you go to the locked sticky Everything About WDW Tickets in this Forum, especially Post #22, you can get a lot more information about bridging. An easy way to get to the sticky is by clicking on the link in my signature. The ticket sticky is your friend!
 
1. I will automatically price bridge tickets when people come to my window, even if they don't know anything about it. Actually, I will explain to them that I need to do two steps to keep any discount they have.

2. If you go to the locked sticky Everything About WDW Tickets in this Forum, especially Post #22, you can get a lot more information about bridging. An easy way to get to the sticky is by clicking on the link in my signature. The ticket sticky is your friend!

It doesn't apply to me with tickets, but I think the smartest thing to do is go to the sticky and print out post # 22 and bring it with you for your upgrades
Unless you know where to find Cheshire Figment and only go to him :thumbsup2

It just makes sense to always have a hard copy of something, every time I have an ADR or a resort reservation I print & carry the confirmation with me
No CM ever asked to see it but just in case .......:)
 
Can someone explain why to do this? I don't understand why you wouldn't just buy the days you needed first.

I only see a couple of reasons: you don't have the extra money at time of original purchase or you don't know exactly how many days until down there.

Could someone tell me other reasons they do this?

I can tell you my reasons. Undercover Tourist had a great deal on a 5 day ticket for $259. Prices had just gone up. I wanted to get tickets for next year at the discounted price before UT raised their prices. I don't know how many days we will be there. Also, the 6 day ticket was something like $285. That's $26 more for one more day. However, Disney only charges $10 for additional days. So, I figure, once we are down there and know exactly how many park days we need, I can add days for only $10 which is cheaper than the UT prices and I won't buy more days than I need.
Last year, I bought too many days as our car died and that ate 2 of our days of vacation and I had tickets with leftover days. So, I'd rather add them later.
 
1. I will automatically price bridge tickets when people come to my window, even if they don't know anything about it. Actually, I will explain to them that I need to do two steps to keep any discount they have.

2. If you go to the locked sticky Everything About WDW Tickets in this Forum, especially Post #22, you can get a lot more information about bridging. An easy way to get to the sticky is by clicking on the link in my signature. The ticket sticky is your friend!

Just wanted to say thanks...you were a huge help telling me what to say two years ago when I got home and figured out I was way-overcharged. I was successful getting a refund due to your advice. Surprisingly I didn't know about the sticky before I went, but now it is my best friend and if anyone is thinking of upgrading it is a must-read!
 
1. I will automatically price bridge tickets when people come to my window, even if they don't know anything about it. Actually, I will explain to them that I need to do two steps to keep any discount they have.

2. If you go to the locked sticky Everything About WDW Tickets in this Forum, especially Post #22, you can get a lot more information about bridging. An easy way to get to the sticky is by clicking on the link in my signature. The ticket sticky is your friend!

Cheshire, I have read your ticket sticky many times, and I understand it and appreciate it greatly.:thumbsup2
My question is....is it a lot more confusing for a CM to upgrade a MYW ticket to an AP "renewal"? I will be trying this for the first time next year. I know I need to use it one time before the upgrade. Thanks, as always.
 
Can someone explain why to do this? I don't understand why you wouldn't just buy the days you needed first.

I only see a couple of reasons: you don't have the extra money at time of original purchase or you don't know exactly how many days until down there.

Could someone tell me other reasons they do this?

Last year and this year we went down with Park Hoppers with a flex day that we would decide what to do the day before, we decided we would either drive to the beach or hit a water park. Both years we settled on Water Park so added those to our PH's for $22 each instead of paying gate for water park passes.

I love the beach, but usually talk the family into a water park rather than the drive to the beach and back.
 
I'm surprised Disney would give credit for something not paid in the first place. I can't think of any other business that would refund more than was paid for an item during an exchange.

Disney is not refunding any money.

Disney sells tickets to their authorized resellers at a lowered price.
They do this so that those resellers will market tickets in their own way and Disney sells to additional potential guests without Disney having to pay for the additional marketing.
It is at this "wholesale to resellers" point that Disney has "lost" as much money as they ever will for those tickets. They don't lose any more money if they then upgrade those reseller tickets. No reason not to upgrade. That's just additional money in the till both from the price of upgrading, AND because the guest will be at WDW longer than the original ticket allowed.

Disney has created this synergistic relationship with their ticket resellers and
needs to maintain the integrity of the arrangement.

If Disney did NOT allow guests to "keep the discount" that they got by purchasing from a reseller, the reseller's tickets would be of lesser value than a "Disney Ticket" and that would be counter to the whole reseller system.
 
Disney is not refunding any money.

Disney sells tickets to their authorized resellers at a lowered price.
They do this so that those resellers will market tickets in their own way and Disney sells to additional potential guests without Disney having to pay for the additional marketing.
It is at this "wholesale to resellers" point that Disney has "lost" as much money as they ever will for those tickets. They don't lose any more money if they then upgrade those reseller tickets. No reason not to upgrade. That's just additional money in the till both from the price of upgrading, AND because the guest will be at WDW longer than the original ticket allowed.

Disney has created this synergistic relationship with their ticket resellers and
needs to maintain the integrity of the arrangement.

If Disney did NOT allow guests to "keep the discount" that they got by purchasing from a reseller, the reseller's tickets would be of lesser value than a "Disney Ticket" and that would be counter to the whole reseller system.

My Opinion: Disney is allowing other companies to discount a product that Disney will not discount for the public, then Disney is giving full value for the product in an exchange/refund situation. If Disney is not willing to offer the discount to the general public, I simply do not see the business sense in allowing others to undercut them by doing so. Those ticket buyers were obviously willing to pay more than they originally paid for the discounted tickets, if their intention was to pay more to upgrade it. They had not hit their spending cap, in other words, and that money would have gone to Disney.
 
Based on my experience, another place not to try to do anything with adding days or upgrading tickets is the International Gateway entry to Epcot. Several years ago, I purchased 7d non-expiring MYW passes at the local Disney store. Since we usually stay for 5 days, I wanted to add on days to extend to 10 day passes. I naively presumed that I would pay the difference for our 3 passes between the 7 day and 10 day passes, which was about $6 or so per day, or a total of $118 or so. For some reason, the actual cost was closer to $200, for reasons I didn't completely understand. But, the next year, DVC started offering the discounted annual pass, which I have purchased ever since. As a matter of fact, I still have some of the credits on the passes for the water parks and more options. Since I purchased the tickets when my son was under 10 years old, and now he is 15, I haven't tried to use the extra options.
 
Was your experience such a disaster because you were using a MYW ticket for an AP "renewal"? I'm asking, because I plan on doing this next year. I have upgraded to a new AP, but never to a renewal AP.
And, I do agree with you about AK Guest Relations. I will never go there again for an upgrade.:headache:
Thanks!

I had major issues doing the same thing at AK. I was told that I was seeking two discounts on one ticket. It was an awful experience. I was asked many questions about my id, where I got the ticket, ( it was my ticket from a fd package that i hadn't used), I feltvery uncomfortable.

All I can add is DO NOT DO ANY BRIDGING IN AK.
 
disneymom06 said:
I had major issues doing the same thing at AK. I was told that I was seeking two discounts on one ticket. It was an awful experience. I was asked many questions about my id, where I got the ticket, ( it was my ticket from a fd package that i hadn't used), I feltvery uncomfortable.

All I can add is DO NOT DO ANY BRIDGING IN AK.

Yea, I'm guessing the DVC AP renewal upgrade REALLY throws them for a loop!

I'm hoping Chesire will chime in with what to say to the CM to hopefully make this the smooth process it should be.

Posted from DISboards.com App for Android
 
My Opinion: Disney is allowing other companies to discount a product that Disney will not discount for the public, then Disney is giving full value for the product in an exchange/refund situation. If Disney is not willing to offer the discount to the general public, I simply do not see the business sense in allowing others to undercut them by doing so. Those ticket buyers were obviously willing to pay more than they originally paid for the discounted tickets, if their intention was to pay more to upgrade it. They had not hit their spending cap, in other words, and that money would have gone to Disney.

Disney is not doing a exchange/refund. They are allowing you to upgrade tickets if and only if it costs more than the *value* of the ticket you have, basically, add-on.

Disney does offer the discount to the general public. Disney is the one who set-up the system. Disney just chooses to just offer the discount through a third-party. If people choose not to purchase through the third party, that is their choice. No one is "under cutting" Disney. Disney sold the tickets to the *authorized* resellers at a price Disney determined to be worth their while.

Disney is choosing to make more money in the long run by bridging these tickets. Some smart, savvy people use this policy to get a discount on an AP or a bigger ticket, but MOST will just decide instead to add an option or days that they otherwise would go without. Disney is just taking extra that they would otherwise go without. Again, you must be paying more than the value of your ticket. There is no downgrading (refunds) or straight swapping (exchange). It's adding value, a smart move.
 
In answer to the OP, I've done this several times--usually to upgrade to an AP. I've only had an issue once, at AK. I had it fixed the next day at MK. The CM there didn't seem to know what I was talking about, got the service manager who made it a big deal like he was doing me a HUGE favor "this one time." It was really condescending and off-putting. Every other time, it's been done automatically without issue. Just go in know what you should be paying per ticket and total. If it isn't done, just say you've changed your mind and do it elsewhere.
 
Can someone explain why to do this? I don't understand why you wouldn't just buy the days you needed first.

I only see a couple of reasons: you don't have the extra money at time of original purchase or you don't know exactly how many days until down there.

Could someone tell me other reasons they do this?

In our case, it's rather simple, we may or may not want to do the water parks (depending on the weather).

So we want the flexibility of adding the WPF&M option after we arrive at WDW.

I've already bought discounted tickets at UT (which were purchased before the recent price increases, so it's almost like a double discount).

If I try to add WPF&M and am not allowed to get credit for the current gate price, then adding WPF&M will actually cost more than if we'd just purchased the tickets direct from Disney (because we'll only get credit for what UT paid Disney, which is less than what we paid UT).

I've done the math and know to the penny how much the upgrade should cost, so if I'm told something else, I'll probably do what others have suggested and simply say something like, "I've changed my mind", then, try somewhere else.

(FWIW, as much as I appreciate Cheshire Figment's ticket sticky and believe that it is a terrific and legit source of information, I'm skeptical that waving it in front of a CM will advance the ball much should I encounter difficulty - they're more likely to ask, "is that from an official Disney source?" When I reply, "no, it's off the Disboards", they're likely to respond, "well, you can't believe everything on the Disboards.").
 
Disney is not doing a exchange/refund. They are allowing you to upgrade tickets if and only if it costs more than the *value* of the ticket you have, basically, add-on.

Disney does offer the discount to the general public. Disney is the one who set-up the system. Disney just chooses to just offer the discount through a third-party. If people choose not to purchase through the third party, that is their choice. No one is "under cutting" Disney. Disney sold the tickets to the *authorized* resellers at a price Disney determined to be worth their while.

Disney is choosing to make more money in the long run by bridging these tickets. Some smart, savvy people use this policy to get a discount on an AP or a bigger ticket, but MOST will just decide instead to add an option or days that they otherwise would go without. Disney is just taking extra that they would otherwise go without. Again, you must be paying more than the value of your ticket. There is no downgrading (refunds) or straight swapping (exchange). It's adding value, a smart move.

I stand by my previously stated opinion. History shows that people will pay what Disney chooses to charge. I disagree that no one is undercutting Disney. If I were Disney, I would not price bridge. I'm not, so it's a moot point.
 
Yea, I'm guessing the DVC AP renewal upgrade REALLY throws them for a loop!

I'm hoping Chesire will chime in with what to say to the CM to hopefully make this the smooth process it should be.

Posted from DISboards.com App for Android

I had the price per ticket calculated out to the penny inclusive of tax. I had the ticket sticky on my phone, and tried to explain what was happening. They kept saying that it was trying to use two tickets (which it's not) and trying to use two discounts (which it's not). The non DVC, non Florida AP renewal is it's own ticket with special requirements to obtain it (just as the FL AP requires you to be a FL resident).

I think the best advice is to make sure to ASK the price before committing to the upgrade.

Instead of handing them your tickets and saying:

"I would like to upgrade these to _____"

Hand them your tickets and say:

"What would the cost be to upgrade these tickets to _____"

If the cost doesn't match what you calculated ahead of time, ask them why, but DO NOT let them make any changes to your tickets. Ask for the tickets back while they look at the system.
 


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