Got another upgrade this past weekend at AKL-Jambo. Reserved a standard studio, on Sunday before leaving the house checked status of points, made a reservation, etc; found that I had more points in my account than I should of had and points in Holding that should not of been there. On the way from home to AKL, I called MS, asked for a status of my points, and they stated they saw the same thing on there system.
After being put on hold, MS came back with an explanation, stating the we had been upgraded from a standard to a full-savanna view room. The points in holding are there for the backroom process of the upgrade. Checked my points on Sunday evening and everything is correct. The room was we were given was 5268 with no pen in the view except across the savanna.