On our way back home from WDW, we stopped in Kansas City for the night, I asked for a wake-up call at 9:30 am so we could take advantage of the free breakfast and they forgot! They did not have an automated system - it was written down on a roster. I mentioned it to the lady but told her it was fine. I wonder what would have happened if we had missed a flight due to it? Has this ever happened to anyone?