HARD ROCK HOTEL information

[Laurabearz]

macraven

Just a quick thanks for the heads up BTW . Really excited about staying on Prop. Just hope the HRH is good for us . I think it will be my 14 and 11 year olds are so ready to go it isn't even funny .

Our family LOVED the HRH. In fact my favorite part of the day is the lovely walk from the resort to US/IOA. It is such a nice walk. The whole family enjoyed it.

We all can not wait until October to go back.

Just a quick story... I was preparing the kids for the kind of hotel it was. I said Rock Stars sometimes stay there, and my 6 yo DD perked up and said "Like Jesse Stephenoplis???" "Yes dear, just like Uncle Jessie" "Cool mom"

Oh yeah... it is a full house world here.

 

[macraven]

don't forget me laurabearz.........will be seeing you there

 

[Laurabearz]

I AM excited about that too! In fact I asked my DH if I could hang out with you for HHN and he said no problem! Very very excited!!!

 

[macraven]

Yoo Woo

 

[coastermom]

Since you guys have all stayed at the HRH before I was wondering . i read a few pretty bad reviews of the HRH on Tripadviser .com and was wondering if the rooms are really that dirty? I am not concerned with the price of the food but am concerned with the cleaniness of the room and the fact that the pool be open to us in JULY !!! I guess you can say what I read was a 50/50 craps shot in that some people loved it and others said it was dirty and the employees were rude and nasty. I don't care about that I live in NYC the center of the world for rude and nasty. I just really want a clean room.

I am still really looking forward to the trip though.

 

[Disbug]

coastermom! I was there in December and loved our room. It was just a Std room, but very elegant. I had absolutely NO issues with cleanliness of room, bathroom, or hallway. In fact, the only problem we had was NO HOT WATER! Yikes! By the 3rd day, I had learned to start the faucet for a good long while before showering.

I loved it so much... we are coming back in JUNE! This time we have booked a DELUXE room, in order to have the pull out couch for our 5 year old! The pool is awesome, the location can't be beat! Now that I have stayed at all 3 Onsite hotels, I love them each for their own charm... but we are staying at HRH this summer!

 

[lindalinda]

I think the trouble with those survey type reviews is that if you have a bad experience you are way more likely to post than if you have a good one. I have never posted, I have always had good experiences there. I think that skews the outcome, statisicly

 

[macraven]

linda linda said it quite well.

many are quick to post negative reviews for some reason.

i think if everyone that has stayed on site would post, you would see how much more the postive statements about the hotel really are.


we all can have an isolated incident that displeases us when we stay at the hrh or other 2 hotels. almost all of the time if you bring it to the attention of the front desk/staff, it will be corrected to your satisfaction.

if i have an issue, i take care of it while i am at the hotel. i don't wait until i get home to discuss it.

i have always been satisfied with the staff and management in correcting a situation i have brought to their attention.

 

[Laurabearz]

We have stayed at the HRH twice and RPR once... when we were at RPR we had some housekeeping issues, and called... they were there within minutes and took care of the problem (the bed sheets had not been changed in between guests)

Both stays at HRH went above and beyond our expectations and think it is one of the finest hotels we have stayed in (and I have stayed in a lot of nice hotels in my day)

Like Linda said, more people are willing to post the bad than the good.

 

[coastermom]

Thanks good to hear that if there were issues they were taken care of . Can't wait to go july is so far away though but still looking forward to it more and more every day

 

[karensi]

We will be staying at HRH next month. I have 2 questions, for now. I read earlier in this thread that the HRH has a laundry room on the 4th floor with 2 (!!) washers and dryers, YIKES, that hardly seems like enough, especially as I know I will need to use them. Are there any other laundry facilities in the hotel, and are there maybe more than 2 washers and dryers? Also,we will be staying at the club level, do they carry Coca Cola products in the club room ( or whatever you call the room with the breakfast treats and snacks)? Gotta have that diet coke first thing in the morning and throughout the day. Thanks for all the help, Karen

 

[macraven]

yes, the club lounge carries diet coke.


drink all you want.

the soda they have out are the little half cans.
the water bottles are labeled hard rock H 2 O, very catchy

 

[karensi]

Great! Thanks macraven , now how about those washers and dryers , are they located throughout the hotel (on a few floors) and are there a good number of them?

 

[macraven]

limited floors.

i need to check my hotel map to answer which floors.
i did wander around last time at the hotel and did see them but don't remember which floors.

 

[Laurabearz]

I keep meaning to write Pepsi and tell them they must mucsle in on Coke at both WDW and US/IOA!!!

But I make do...

 

[joalexajeff]

We booked the club room cause our kids, 13 and 9, will cost us a fortune eating. We called the hotel before booking and they described the continental breakfast and snacks. Since breakfast alone at Disney was over $40 per meal, we figure the added cost of the club room will pay for breakfast itself.

We also are Lowes First members (extra perks there) and got the park tickets free.

We stayed at the GF last August and luckily Disney was running the meal plan free at that time, but we still paid attention to the actual cost. Very $$$$ to eat!

 

[springsheri]

We're staying there in a month and I'm just curious, I have a 15 month old so I wanted to know if there are thing there that she would enjoy?

Thanks.

 

[joalexajeff]

Perhaps someone who stayed at HRH recently could confirm this.

Staff at HRH said that a continental breakfast is served: juices, muffins, fruits, coffee, donuts, tea, milk, etc. No hot stuff, eg. eggs, pancakes.

Drinks are available all day long and include the standard stuff, soda, juice and milk.

Evenings are varied and include chicken fingers, wings, some italian dishes, veggies, fruit, drinks, beer and wine. The staff member said the evening offerings vary each night. There is also dessert, cookies and milk.

Hope this helps.

 

[springsheri]

Great, thank you!

 

[smithjs5]

Does anyone know what time the pool closes in August at HRH?