HARD ROCK HOTEL INFO, FAQ and more........

[yaya74]

Is the club lounge at HRH really small? It is not attractive by looking at the photos that are available online. My family have stayed at PBH CL previously and the lounge was spacious. I am trying to decide if I should stay at RPR CL during our next trip but I am worried about the size of the 2 Queen room.

 

[macraven]

HRH club lounge is smaller than the other two premier hotels but they still have room to accomodate the guests.

 

[schumigirl]

Is the club lounge at HRH really small? It is not attractive by looking at the photos that are available online. My family have stayed at PBH CL previously and the lounge was spacious. I am trying to decide if I should stay at RPR CL during our next trip but I am worried about the size of the 2 Queen room.

I think it`s incredibly small especially compared to the other two.

At times they have to serve the wines and beers on a table set up outside the doors to the lounge.....it does get cramped and have seen reports of folks not being able to get a table at times. Not at all times of course, but it happens.

There are some pictures in the first post, after they extended it slightly and added a little more seating. But, it didn't make that much of a difference.

 

[jeanelle]

We stayed on Club Level in November. It could get crowded at the evening hours but it really wasn't too bad. It definitely is not stopping us from staying Club level next year.

 

[SaintsManiac]

We just switched from RPR to Hard Rock! I am so excited! We have a Garden View room booked. Can't wait to get there!!!!

 

[Superchikk]

I'm taking my DS12 to Universal for a Mom/Son trip in January. I'd really love to stay at HRH, but current rates are super high... higher than they are for summer! Does anyone know if/when Universal releases winter promos & discounts? I'm lost when it comes to booking over there. If we can't get a good discount, we'll have to stay somewhere else... which will be totally fine. Being anywhere there will be better than NOT being there. However, I'd like to surprise him for this special trip and stay somewhere he thinks will be super cool.

 

[pas130]

Thanks for the reply. The reason I asked is because with a 3yo and a 10mo old I didn't want to eat in the actual lounge - it's just too much hassle, much easier to take to our room.
We've booked the room but I am still undecided on it. It's a lot of extra money, we wanted the King for the extra floor space (so we can fit the crib) but I'm now thinking about staying at Cabana Bay and just getting a 1nt room at Hard Rock for the EP's and saving around $1000

You can absolutely take food back to the room, and the staff will give you trays to do so. We have a family of 7 and they not only didn’t all get up bright and early but trying to find tables together was near impossible so we had a lovely table in our room and I set up breakfast for my sleepy heads. Also, it’s helpful to stock up on snacks and drinks not only for the park but for late night when the lounge is closed. One morning I even got help carrying donuts back to the suite honestly some of the team has become extended family. I won’t even begin to tell you how amazing they are with my autistic son

 

[jperrot1]

Thanks for the reply. The reason I asked is because with a 3yo and a 10mo old I didn't want to eat in the actual lounge - it's just too much hassle, much easier to take to our room.
We've booked the room but I am still undecided on it. It's a lot of extra money, we wanted the King for the extra floor space (so we can fit the crib) but I'm now thinking about staying at Cabana Bay and just getting a 1nt room at Hard Rock for the EP's and saving around $1000

Hi. Taking your club lounge food down to your room to eat will be allowed. I would let the club staff know your situation. But taking food/drink/snack down to your room will be no problem at all. I think club level will be a very nice experience with a 3 year old and a 10 month old. Coming back to your CL floor for those afternoon breaks with snacks and things available is a nice experience. I think your family would enjoy the convenience of breakfast right down the hall from your room also. The experience of doing CL is really nice. Now, we don't stay CL every time because of the cost. Sometimes you just want to spend less money. But since you haven't experienced CL yet I would recommend keeping those reservations as is. You know the Cabana Bay experience, and Hard Rock. Maybe try RPH CL since you haven't experienced it yet? ........... Or. maybe use $1000 for some nice dinners and things. Isn't the planning half the fun.

 

[tjmw2727]

How tight is a rollaway in a standard 2q room - has anyone done this?

We always book the deluxe 2 q room due to the make up of the family but none are available for my dates. If a rollaway isn't to tight a fit that may be a workaround.

TIA

 

[macraven]

You should be able to get the rollaway to fit in the room.
I can't remember if we put it by the window when we got one years back.

 

[ms1031]

Booked for 9/8-9/11/2019, Garden View, to celebrate dd turning 25. She's SO excited. Well, ok, so am I.

Anyone have suggestions to request a room with the best view in that category, or know of a website that may have room numbers listed?

 

[AuroraluvsPhillip]

You're going to have a great time! My daughter and I stay Garden View all the time, and I would suggest asking for a room on a higher floor. I have never had a bad view. I don't know of any website with specific room numbers, unfortunately.

 

[Sarahbellum]

Are we able to have 4 adults stay in one of the future rock star suites? The website says occupancy is 4 people (5 with a rollaway), but when I change my search parameters to 1 room, 4 adults, I can only select the queen rooms or hospitality suites.

 

[macraven]

Yes, 4 adults are allowed in the standard room.
All beds are queen size or king size.

Maybe they don't have availability for the dates you need?

Keep trying and checking the booking site as something may open up later.

 

[Sarahbellum]

Yes, 4 adults are allowed in the standard room.
All beds are queen size or king size.

Maybe they don't have availability for the dates you need?

Keep trying and checking the booking site as something may open up later.

I'm looking at the suites specifically, when I check my dates with 2 adults, I can book the rock star suite, but if I bump it to 4 adults for the same dates, I can no longer select it. The same thing happens with the Jurassic Suites and king suites when I check Royal Pacific, so I don't think it's an availability issue.

 

[ms1031]

I believe those rooms are only allowing 2 adults + up to 3 children.

 

[ms1031]

Is there still a gate near the pool slide? Many years ago, we were able to go through a gate, cut across the parking lot, and greatly reduce the walk to the pathway to the Studios.

 

[PantherPete]

Booked for 9/8-9/11/2019, Garden View, to celebrate dd turning 25. She's SO excited. Well, ok, so am I.

Anyone have suggestions to request a room with the best view in that category, or know of a website that may have room numbers listed?

As the other poster said, higher up is better. Some of the rooms are ground level. But quite honestly, I've had some views that would be considered wonderful and some that would be considered lousy. And due to the lack of balconies at the HRH, view doesn't mean much. No balcony = very little time spent taking in the view for me.

 

[PantherPete]

You absolutely can as soon as you check in.

Your room key will be programmed to access the elevator and lounge.

You can also use the lounge after check out. Nice to be able to head up there and grab a couple of beers while waiting for our ride to the airport.

 

[SaintsManiac]

just want to confirm that we can leave our bags with bell services all day when we check out. We want to hit the parks open to close!