We used Happy Limo to and from our resort 12/3-12/10 and they were wonderful!!!!! I cannot say enough about them! When we arrived, our luggage did not and we were delayed because we had paperwork to do. We finally get ouside, our driver pulled up and said "I was getting worried about you!" We told him our sob story (ATA left more than half of the planes bags in Chicago!!!!) and he was so nice and said well lets get to the store and on to your resort, no worries now, your going to Disney! I thought that if you were delayed, they wouldn't do your grocery stop, so that was nice! We get to the store and he gave me his Kash n Karry value card to use! I thought we had 15 minutes, so I'm hurrying everyone through the store, we come out 15 minutes later and he says you must be power shoppers! I said well, we only had 15 minutes and he said, oh no, you could have taken your time, do you need to go back in? I said no, I think we have every thing! The cars were absolutely beautiful, we watched Lilo & Stich on the dvd. The kids were in heaven! I just wanted to post because you always hear the bad, so I wanted to post some good!Kimber