Grrrrrrrr!! Busy Signals Make Me Angry!!

[*TheWigs*]

I've tried calling several times this AM to book Members Only bowling at Splitsville for our upcoming trip and keep getting a BUSY SIGNAL!!
I understand the lines are busy as it's the last few days to get AP discount, but really...A BUSY SIGNAL!!?? I was told by the online chat helper to call back in a few days to book...we leave in 12 days! Anyone else call 1-800 number and get the busy signal? Is there a different number to try? Thanks for listening to me vent!

 

[erionm]

The only other number is: 407-566-3800.

The 7 month booking window for Thanksgiving is also open now.

 

[*TheWigs*]

Geesh!! Busy signal on that number, too!! I wish you could book the special events on-line.

 

[erionm]

The toll free number rings to the 407 number. I always use the 407 number since I live in Central FL and it's a local call.

 

[nalajms]

The 7 month booking window for Thanksgiving is also open now.

7 month booking window for the busiest DVC week

Have you tried emailing MS to book? I don't know if this is something that has to be prepaid, but worth a try.

 

[David Raguso]

I just tried calling member services , they say there is higher than normal call volume due to the annual pass offer. I dont understand why anyone would bother buying the pass so late in the year at this point, with 4 months of the year over but whatever lol

 

[Mousewerks]

I just tried calling member services , they say there is higher than normal call volume due to the annual pass offer. I dont understand why anyone would bother buying the pass so late in the year at this point, with 4 months of the year over but whatever lol

Because an annual pass is for the following 12 months, it's not based on a year calendar. Also because today is the last day you can buy a voucher for the special Premium Annual Pass.

 

[DisneyRegulars]

I just tried calling member services , they say there is higher than normal call volume due to the annual pass offer. I dont understand why anyone would bother buying the pass so late in the year at this point, with 4 months of the year over but whatever lol

And you also don't even need to activate the annual pass until 1/31/2015, so essentially you have a bunch of people waiting until the last possible moment so their cash isn't tied up in a ticket they may not even activate for another 8 months. Once activated it is good for 12 months.

 

[lesroi]

Now they are saying ticketing system is down and to call back later... Online system doesn't work either. Nice!

 

[ladydi24]

Frustrated........system down and MS said they will not extent offer due to the computer glitch. I don't understand it's not our problem. She said if system not working By 7:30 pm won't get discount PAP.

 

[rlovew]

Ticket services says the PAP deal is extended till either May 3rd or 4th.

 

[ladydi24]

Ticket services says the PAP deal is extended till either May 3rd or 4th.

Yay!

 

[lesroi]

Frustrated........system down and MS said they will not extent offer due to the computer glitch. I don't understand it's not our problem. She said if system not working By 7:30 pm won't get discount PAP.

This contradicts what I was told when dvc called me back which was: A manager will call in 24-48 hours and make sure we are taken care of. Seems like they will have to honor it. I am quite sure they won't say no to thousands of dollars in advance.

 

[rlovew]

When you call DVC right now they have a message up front that says the deal is extended through close of business Sunday although they don't know when the systems will be up.