On our recent trip to the CR, I contacted guest services about my wife's birthday and my in-laws anniversary. I was just hoping for a card and maybe a balloon for them.
When we returned to our room after a long day at Epcot, my 4 year old son said "guys look what they did". The staff of the hotel decorated our entire room with balloons and left a gift for each of us. They gave my wife a Pal Mickey, my son a special jumbo halloween pin and pin trading case, my daughter a large fuzzy pooh, my in-laws a nice disney frame and myself a stuffed mickey. It was an amazing experience.
Matthew, a CM in guest services, left a message saying that he enjoyed his interaction with me and that "Mickey" wanted to make our visit special.
It made our trip wonderful.
Needless to say, letters are going out to the management of the CR and the WDW president complementing his efforts. I have no idea if the letter will ever reach the desk of the powers that be, but I am going to try and return the favor for an awesome CM!!!
Brad
When we returned to our room after a long day at Epcot, my 4 year old son said "guys look what they did". The staff of the hotel decorated our entire room with balloons and left a gift for each of us. They gave my wife a Pal Mickey, my son a special jumbo halloween pin and pin trading case, my daughter a large fuzzy pooh, my in-laws a nice disney frame and myself a stuffed mickey. It was an amazing experience.
Matthew, a CM in guest services, left a message saying that he enjoyed his interaction with me and that "Mickey" wanted to make our visit special.
It made our trip wonderful.
Needless to say, letters are going out to the management of the CR and the WDW president complementing his efforts. I have no idea if the letter will ever reach the desk of the powers that be, but I am going to try and return the favor for an awesome CM!!!
Brad