Genie Service

While I have been arguing against this new service and the cost, I really hope it works as they say.

For me, the win will be that I log in at 8am, ask for my itinerary and gives me a logical plan that minimizes my time in line for the $15 per person. With accurate wait times for you to make a decision on purchasing a lightning line pass.
But it is hard to trust a company out to fleece every cent out of you that the wait time is correct. If they report inflated times, it could sway people to purchase the LL pass.
 
If Chapek raised the prices 25%, the internet would lose their collective mind 100x worse then we are now. It would have been a great idea to lower the ticket prices to make a disney trip more affordable and then charge for G+ and have the up charge for the extras if guests wanted them. Guests would love him for it.

I'm going to poke the bear here.

If Chapek charged for this and lowered the ticket prices, guests would love him.
If Chapek didn't charge for this and increased ticket prices by 10-15%, guests would grumble.
If Chapek stopped here, we'd be pissed...but...

What Chapek is likely doing is charging ~10% for Genie, an additional 10-15% for G+ AND ticket prices are still likely to increase.

This isn't done yet, we could very well be looking at a total 35%-40% increase if you consider it as all part of the price of admission.
 
I am just wondering how the paying will work. Do they just charge your hotel room for onsite guests once you book. Can you order ahead of time for days you know you want?
It is so similar to MaxPass in its design that I'm going to guess that it is similar in execution (although I wouldn't put it past Disney to write the code 2x for twice the fun for their IT!). MaxPass had to be bought on the app, couldn't be done at the hotel. We purchased ours the day of when we only wanted 1 day on a 3 or 4 day ticket, but at the time there weren't park reservations (this was before FlexPass) so you had no way of telling Disney which days you were planning on using your tickets ... and your choices for purchasing MaxPass ahead of time was to either buy all 3/4/5 days or none until the day of.

This system doesn’t really suit my style as a planner. I am still confused as to some of the hows and whys of the program.

How do you reservations at a table service 60 days out if you think it may conflict with a return time for a desirable ride. Would you have to miss one of the two things you want to do?

Why do I have to be on an app at 7am on vacation, how does that add flexibility to my schedule?

Do you have to take the next available time for any attraction? Will there not be any time slots say for later in the day that I can choose or is it always next available with G+?
I'm with you on this. Having a few members of your party wake up to reserve RoTR or WS for everyone was okay, so we got around the 7a for half of us that wanted to sleep in. But it hasn't been uncommon for us to get a virtual queue position right when we had a Savi's/Droid Depot/restaurant reservation, depending on which one felt like it would be harder to move sometimes we'd go to the ride first and show up late to the experience, sometimes we'd go to the reservation first and go late to the ride. So far the CMs have always been accommodating at whichever one we were late to when we explain the timing conundrum, but it was annoying, which was one of the reasons I enjoyed FP+ at WDW, since everything could be scheduled to fit together. I just didn't like the limitations of only 3 FP+ in one park.

MaxPass was next available, likely G+ will be too. So if you had a noon reservation at a restaurant you'd pick one that started at 1p. It was kind of annoying to have to look at your phone for the next ride while you were trying to enjoy your lunch. But we had teens that were okay with being our MP chasers, and they liked picking our rides anyways.
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Overall Genie doesn't seem toooooo different from MaxPass which had its pluses and minuses. Our runners appreciated not having to criss cross the parks for FPs. We also didn't buy it every day (more like 1 out of every 3), and thought it delivered a lot more value when it was an AP add on. The nickel-and-diming of G+ does bother me, particularly the unknown/fluctuating price tag for being able to ride the RoTR/WS ride.

I know for my party, since acquiring DVC we're now early morning/late night park people with resort time from noon to dinner so standby lines for many of our favorites are pretty reasonable before 11a and after 8p (Smuggler's Run usually dropped to 30 minutes late at night, we could hit BTMRR several times in the morning before lines got above 20 min, and we're locked into holiday weekends due to kids ages). If they put a price tag on Space Mountain with a wait of under an hour, we'll be spending less time in the parks than we do now, and probably spending less money in there as a corollary, as it makes those impulse churros <or insert snack or souvenir here> less likely.

The problem with nickel and diming like this makes it feel like the very high ticket prices are less justifiable now. Others have mentioned the all-inclusive nature of DCL being a draw, which it is. I've walked off cruises very happy with what I've spent both before and during the cruise because there wasn't a whole lot of premium experiences I wanted once I was on the ship, so the high price tag was worth it. Or when I went with new friends who wanted to try the extra stuff, it was worth the upcharge. Riding rides without waiting 2+ hours shouldn't be a premium experience since customers already paying a high ticket price.
 

what a slap in the face to pay for Genie on top of everything else! this should at least be included for DVC members staying on their points. (along with the carve out premium attractions!) For a family of 5 staying 1 week, going to the parks for 5 days this adds a minimum of $375 + unknown amount for the premium attractions on top of regular admission price. add 2 premium rides per person daily at say $10/per adds another $500 for a total of $875 MORE than yesterday's pricing!! I know millionaires that would balk at paying that!!!!
 
It is so similar to MaxPass in its design that I'm going to guess that it is similar in execution (although I wouldn't put it past Disney to write the code 2x for twice the fun for their IT!). MaxPass had to be bought on the app, couldn't be done at the hotel. We purchased ours the day of when we only wanted 1 day on a 3 or 4 day ticket, but at the time there weren't park reservations (this was before FlexPass) so you had no way of telling Disney which days you were planning on using your tickets ... and your choices for purchasing MaxPass ahead of time was to either buy all 3/4/5 days or none until the day of.


I'm with you on this. Having a few members of your party wake up to reserve RoTR or WS for everyone was okay, so we got around the 7a for half of us that wanted to sleep in. But it hasn't been uncommon for us to get a virtual queue position right when we had a Savi's/Droid Depot/restaurant reservation, depending on which one felt like it would be harder to move sometimes we'd go to the ride first and show up late to the experience, sometimes we'd go to the reservation first and go late to the ride. So far the CMs have always been accommodating at whichever one we were late to when we explain the timing conundrum, but it was annoying, which was one of the reasons I enjoyed FP+ at WDW, since everything could be scheduled to fit together. I just didn't like the limitations of only 3 FP+ in one park.

MaxPass was next available, likely G+ will be too. So if you had a noon reservation at a restaurant you'd pick one that started at 1p. It was kind of annoying to have to look at your phone for the next ride while you were trying to enjoy your lunch. But we had teens that were okay with being our MP chasers, and they liked picking our rides anyways.
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Overall Genie doesn't seem toooooo different from MaxPass which had its pluses and minuses. Our runners appreciated not having to criss cross the parks for FPs. We also didn't buy it every day (more like 1 out of every 3), and thought it delivered a lot more value when it was an AP add on. The nickel-and-diming of G+ does bother me, particularly the unknown/fluctuating price tag for being able to ride the RoTR/WS ride.

I know for my party, since acquiring DVC we're now early morning/late night park people with resort time from noon to dinner so standby lines for many of our favorites are pretty reasonable before 11a and after 8p (Smuggler's Run usually dropped to 30 minutes late at night, we could hit BTMRR several times in the morning before lines got above 20 min, and we're locked into holiday weekends due to kids ages). If they put a price tag on Space Mountain with a wait of under an hour, we'll be spending less time in the parks than we do now, and probably spending less money in there as a corollary, as it makes those impulse churros <or insert snack or souvenir here> less likely.

The problem with nickel and diming like this makes it feel like the very high ticket prices are less justifiable now. Others have mentioned the all-inclusive nature of DCL being a draw, which it is. I've walked off cruises very happy with what I've spent both before and during the cruise because there wasn't a whole lot of premium experiences I wanted once I was on the ship, so the high price tag was worth it. Or when I went with new friends who wanted to try the extra stuff, it was worth the upcharge. Riding rides without waiting 2+ hours shouldn't be a premium experience since customers already paying a high ticket price.

Thank you very much for this info. This gives me hope as we are early/late park goers with afternoon breaks as well.

Just to be clear that as a family we are big Disney people, but actually only have 1 day planned for our week in September to do the Remy preview . Our February trip has 1 day at MK so we can see the 50th stuff.

People say UO is expensive for express pass but not really, if you have an AP you get the hotel discount-we booked a Royal Pacific night, actually two nights spread out over seven days in September to get 4 full days of express pass(not staying there, we are at Jambo for both trips). The total cost for those 2 nights was $460/ 4 people/4 days =$28.75 per person per day.

What’s crazy is we really liked the all inclusive kinda Disney bubble thing and would actually pay more if needed for that experience. The last 6 years Disney received all of the vacation money but now just a fraction goes to them. Give me DME, dining plan, and some fast passes so I can plan an outline of my day to have a stress free vacation and you can take my wallet from my pocket and I won’t even flinch.
 
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So, if we take Touring Plans at their word, for Magic Kingdom:

Popular attractions included in the $15 (Roughly $1.66 per ride extra):

Peter Pan
Big Thunder Mountain
Splash Mountain
Pirates of the Caribbean
Jungle Cruise
Haunted Mansion
Barnstormer
Buzz LightYear Space Ranger Spin
The Little Mermaid

Along with dozens of bottom tier attractions like A Small World, Dumbo, Aladdin's Flying Carpets, PhilharMagic, Carousel, Tea Cups, Winnie the Pooh, Astro Orbiter, Tomorrowland Speedway, Tiki Room, etc which you don't need a FP for anyway.

Space Mountain ($4-24 per person, Extra)
Seven Dwarfs Mine Train ($4-$24 per person, Extra)
 
That’s where I think the ideal Genie would be great. If you follow the Genie’s recommended or planned ride, then the restaurant is always fine with you showing up when you do.
Not exactly, GENIE knows your dining time and will give you a LL for a appropriate time or a new dining time. You have to se what works for you.
 
So, if we take Touring Plans at their word, for Magic Kingdom:

Popular attractions included in the $15 (Roughly $1.66 per ride extra):

Peter Pan
Big Thunder Mountain
Splash Mountain
Pirates of the Caribbean
Jungle Cruise
Haunted Mansion
Barnstormer
Buzz LightYear Space Ranger Spin
The Little Mermaid

Along with dozens of bottom tier attractions like A Small World, Dumbo, Aladdin's Flying Carpets, PhilharMagic, Carousel, Tea Cups, Winnie the Pooh, Astro Orbiter, Tomorrowland Speedway, Tiki Room, etc which you don't need a FP for anyway.

Space Mountain ($4-24 per person, Extra)
Seven Dwarfs Mine Train ($4-$24 per person, Extra)
As much as I love Space Mountain I can live without it if I have to pay. Got our last WDW trip for a while planned for March 2022 with MK being our only park. Based off this list, we'd do Genie+ and that's it. Luckily for now its only $30 extra this trip. Who knows what the pricing will be once my daughter is old enough to need her own ticket.
 
As much as I love Space Mountain I can live without it if I have to pay. Got our last WDW trip for a while planned for March 2022 with MK being our only park. Based off this list, we'd do Genie+ and that's it. Luckily for now its only $30 extra this trip. Who knows what the pricing will be once my daughter is old enough to need her own ticket.

We are going in December, but our next Disney vacation will be shorter. If the standby queues are not reasonable, we will pay the fee for Genie+ and E-Ticket upsell for ROR, FOP and Ratatouille. Get more done within a shorter amount of time, and spend the rest of our vacation at the beach or at Universal or maybe even Legoland (young nephew and niece).
 
Basically, Disney took everything away from us when CoVid started and now they don't want to give it back. I'm not getting up at 7AM. I'm not paying $15 or $20. Now I read that REMY will be virtual only w/o a standby line at all. The money I'm paying for an annual pass w/o the ability to even stand in line for a ride. Give me a break! Being over 70, I still use a flip phone, so I don't even have the ability to view an App while in the parks. Being a DVC member since year 1, it looks like my days are numbered for Disney. DVC needs to give members more perks!
 
We are going in December, but our next Disney vacation will be shorter. If the standby queues are not reasonable, we will pay the fee for Genie+ and E-Ticket upsell for ROR, FOP and Ratatouille. Get more done within a shorter amount of time, and spend the rest of our vacation at the beach or at Universal or maybe even Legoland (young nephew and niece).

Not a bad plan. I think a lot of people will pay up but offset the cost with fewer park days. Could end up being a net loss for Disney.
 
This is a win-win for Disney. They make mine carts full of gold and for all those grumpy dwarves who actually follow through on their threats that they are done with Disney, good riddance. They needed people out of the parks anyway.
 
I'm going to poke the bear here.

If Chapek charged for this and lowered the ticket prices, guests would love him.
If Chapek didn't charge for this and increased ticket prices by 10-15%, guests would grumble.
If Chapek stopped here, we'd be pissed...but...

What Chapek is likely doing is charging ~10% for Genie, an additional 10-15% for G+ AND ticket prices are still likely to increase.

This isn't done yet, we could very well be looking at a total 35%-40% increase if you consider it as all part of the price of admission.


Dont forget the increased hotel prices with reduced perks and increased food prices with reduced quantity or quality....where again we were already paying for those things to begin with due to the hyper inflated pricing.
 
1. When FPs were free, I always questioned why.
2. I think this Genie thing has the potential to be a good thing overall.
3. Which phone provider has the best signal in the parks?
4. Which supplemental power doohickey should I buy to stay charged all day?
5. My Luddite heart still wants to pay for food with cash, not mobile order. Don’t make me use my phone to eat!
 
It just seems that they want to cater to fewer, more money spending guests. A family willing to spend hundreds more a day is more valuable to them. There will always be people willing to pay more to get more (even if they got it for free before).

For my wife and I, only coming once a year and using DVC, spending $50-$100 a day more isn't much. I spend that much of merch regardless but I feel for the larger family struggling and coming from off-site.
 
Nope. You are not. You are paying for something different.
For some of us, it's not the price, it's the hassle. Even if I'm paying less than I would if everything went a la carte like the old E ticket days, I'm annoyed at having to continually pay for something and make constant financial decisions while in WDW. This is the same reason the dining plan was popular ... some people prefer a vacation from budgeting and tallying while in Disney.

And my biggest fear is that it's going to make our trips with large groups impossible and cause hard feelings daily when people can't agree on what's worth paying for. (we had disagreements before, but we had them *at home* and not while we were together on vacation) Grandma and grandpa used to sleep in and only come to the parks when it was time for their FP. They can't handle rope drop or several hours in the park.

Even if overall wait times drop, this really changes the tenor of WDW vacations compared to what they've been over the last 10-15 years.
 



















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