The Galactic Starcruiser represents everything that is/was wrong with the current Walt Disney Company.
We can debate if the concept was flawed, priced wrong or had poor marketing, but let's just ponder the business side of this project for a second.
It was greenlit and built during a period of turmoil, when the parks division was slashing costs left and right including laying off workers, reducing live entertainment including parades, fireworks and shows, failing to maintain attractions, cutting back on operating hours, hiking prices, removing previous amenities like FastPass, instituting park reservations, suspending annual pass sales, decimating Imagineering and slowing attraction construction to a crawl.
The fact that his project got approved and built during a pandemic was a waste of company dollars. They were chasing a particular economic subgroup that happens to love the sequel trilogy films. How much more niche can you get?
And no Plan B? Why wasn't it built to at least basic hotel specs? Moreover, there's going to more to come out on this. It sounds like a former CEO's pet project (Disney Institute, anyone?).
This project should have been part of Disney Signature Experiences from the beginning where Disney Vacation Club, Adventures by Disney and
Disney Cruise Line reside. That's what this project was—an experimental signature 2-night experience, a figurative cruise on land.
Instead, it was buried deep within the parks and resorts budget for Walt Disney World
on purpose. (For those that keep up with the shareholder thread, this sounds familiar doesn't it?)
That was a strategic decision and it'll be interesting to see why that decision was made and who was responsible.
For those that don't understand the significance, the Disney Signature Experience divisions have to live or die on their own. They are separate business units and aren't affected by what happens at Animal Kingdom for example.
It is very likely that the building of this project kept other Walt Disney World projects from being completed or greenlit. Now, look where we are.
They don't have a choice but to strip and abandon it—at least for day guests.
As for the concept itself, Galactic Starcrusier had some cool technology that may be implemented in future attractions or experiences. But the idea of a two-night larping experience in a specifically built venue was an utter economic failure.
Bring the dinner show back to the expansion pad where it was originally planned and wash your hands. Use what you learned to build a proper Star Wars hotel in a more favorable location on property.
Guests will pay to stay in a proper Star Wars hotel and you can incorporate some of the live entertainment concepts from this project within the hotel.