Full Housekeeping help please

[Ali and boyz]

we are staying at SSR for 21 nights, using points and cash , points are from 2 of our different member numbers. received a confirmation and it just gives trash and towel on 3 days over the 21 nights. surely if the bookings are linked we should get full housing keeping at some point within the 21 nights

4 cash nights are for the weekends (2 nights each weekend)

thought if the bookings were linked and we arn't moving accomodation we woud def. get full house keeping.

 

[drusba]

Staying 8 nights or more entitles you to one full cleaning on the 4th day of that eight night period and the limited trash and towel service on the 8th day so normally you would get at least two full cleanings and pssobly 3 in a 21 day period. However, that applies when the entire stay is on points. Yours will be interrupted before any 8 night period passes by a cash stay and I do not know if they have a rule that linking that with a points stay entitles you to full house cleaning. However, I thought any cash stay night meant getting full house cleaning for it but not sure on that.

 

[Ali and boyz]

thanks, need to hope then we get it on cash nights, we arn't getting member discount so hopefully

 

[timandlesley]

So if you stay for 7 nights, what do you get?
Lesley

 

[DebbieB]

Were the 2 weekends booked through member services? If they were and they are linked, I think you would get the DVC housekeeping schedule, days 4, 12, 20 with trash & towel in between.

 

[chalee94]

So if you stay for 7 nights, what do you get?
Lesley

Trash and Towel Service is provided on day four.

 

[chalee94]

here is the information requested on another thread about costs to pay for housekeeping:

Housekeeping

Trash & Towel Service
For stays of seven or less nights, Trash & Towel Service is provided on day four, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both.

With Trash & Towel service, Housekeeping will:
Empty trash and replace liners in trash bins.
Provide fresh bathroom linens.
Replace shampoo, facial soap and bath soap.
Replenish facial tissues, paper towels and toilet paper.
Replenish coffee, sugar, cream and sweeteners.
Replenish dishwashing liquid, dishwashing detergent, sponges and laundry detergent as needed in one-, two- and three-bedroom Vacation Homes.
Full Cleaning Service
For stays of eight or more nights, Full Cleaning Service is provided on day four and Trash & Towel Service is provided on day eight. After that, the cycle begins again on day 12, regardless of whether you're using Member-discounted cash, Vacation Points or a combination of both.

With Full Cleaning service, Housekeeping will provide everything included with the Trash & Towel Service, plus:
Change the bed linens.
Vacuum and dust the Vacation Home.
Clean the bathroom(s).
Clean the kitchen/kitchenette and wash the dishes.
Pay As You Play
With Pay As You Play service, you'll be provided with the following amenities free of charge at the start of your stay. After that, you may purchase more for the following fees:
Toiletries Package, $5.00 - 1 facial soap, 1 bath soap, 1 shampoo, 1 conditioner, 1 shower gel
Coffee Package, $3.00 - 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
Towel Package, $6.00 - 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
Laundry Detergent (only in One-, Two-, and Three-bedroom Vacation Homes), $1.00 - 1 box

Additional Full Cleaning Rates:
Studio/Inn Room - $30.00 per day requested
One-Bedroom - $45.00 per day requested
Two-Bedroom - $60.00 per day requested
Three-Bedroom - $75.00 per day requested

Additional Trash & Towel Rates:
Studio/Inn Room - $15.00 per day requested
One-Bedroom - $20.00 per day requested
Two-Bedroom - $25.00 per day requested
Three-Bedroom - $35.00 per day requested

Note: Rates are subject to change

 

[Ali and boyz]

Were the 2 weekends booked through member services? If they were and they are linked, I think you would get the DVC housekeeping schedule, days 4, 12, 20 with trash & towel in between.

yes Debbie they are all linked. our son has special needs and we needed a fully accessable villa so it was all done via member services who linked with the special needs . all booked also at the same time I knew the villas have washing machines but i couldn't face doing the laundry bedding for the GV but the thought of 21 nights without doing it though. I have emailed MS to see and worst will be need to pay for a full clean

 

[Dean]

yes Debbie they are all linked. our son has special needs and we needed a fully accessable villa so it was all done via member services who linked with the special needs . all booked also at the same time I knew the villas have washing machines but i couldn't face doing the laundry bedding for the GV but the thought of 21 nights without doing it though. I have emailed MS to see and worst will be need to pay for a full clean

IF it's all the same exact room type, all booked through MS and linked, you should get 2 full cleanings and 3 Trash and towel if I count correctly. You can adjust the days you get the various options if you prefer.