free ticket upgrades??

[DisneyMommyMichelle]

I have a question about the CODE ZEY that is posted on the DIs website and mousesavers. It says it is a general code, YET when i just called WDW, they are saying it has a 15digit pin code attached and i can only use it with that??? HELP!

 

[EpcotBill]

Call back and get a CM with a clue, or call your travel agent.

 

[DisneyMommyMichelle]

Thanks a bunch!

I had to call back THREE times total! i was soo upset by the final time, but this guy actually knew what he was doing!!!

The first 2 kept insisting they were talking to a manager and they said it was a no go and that i must be looking at a travel agent website!?!? How would i do that!? oh well! all set finally!

thanks again!

 

[beanjean]

I was on the disney site today and the free ticket upgrade code there said ZFF. Try using that for free ticket upgrade. I think it said it was only good until Feb 18, if I remember correctly.

 

[DisneyMommyMichelle]

Thanks! I did tell them ZFF and i told them it was even on their site, but they said i was on their site through a AAA link?!?!?! I had nooo idea what they were talking about! haha! they just kept getting me soo mad!!

I need to call and complain, about their lack of knowledge! haha! i mean to have to call 3 times, to get stuff that is on their site??

 

[CanadianGuy]

The agents were confusing these "Z" codes with the notorious forbidden "Z" code.. or on at least one of your calls.. with a different code that *was infact* for AAA agents only.

While it's frustrating.. given the training these folks clearly do NOT get .. it's hardly surprising they confused these codes up.

The other thing to keep in mind.. And this sounds like what you were experiencing. They can mis-hear you.. no matter how many times you say it.. So.. when you give them one of these codes.. given them an example word for each letter..

Zebra Frank Charlie... etc.

Because :

- C sounds like D, E, Z, B, P, T, G, V...
- S sounds like F
- A sounds like J, K
- Q, U and W can sound the same on a bad phone connection
- G and J are similar sounding
- M and N are similar sounding
- Y and I are similar sounding

That's a lot of chances for them to mis-hear you... no matter how clearly you try to say it.

It maybe they were entering the forbidden code.. instead of what you were actually saying.. they are dangerously close the same letters... as is the AAA agent only code.

Its absolutely stoopid for Disney to make the codes so darned similar in the first place. Personally I think they should be using a one letter and three number combination. IE: L455 or something like that.

J

PS> It is crazy to note that most Disney offer codes for the general public AND those that are not for the general public.. consist mostly of the first row of letters above. IE : A lot of the letters sounds rhyme with "eee"

 

[DisneyMommyMichelle]

The agents were confusing these "Z" codes with the notorious forbidden "Z" code.. While it's frustrating.. given the training these folks clearly do NOT get .. it's hardly surprising they confused these codes up.

The other thing to keep in mind.. when you give them one of these codes.. given them an example word for each letter..

Zebra Frank Charlie... etc.

Because :

- C sounds like D, E, Z, B, P, T, V...
- S sounds like F
- A sounds like J, K

That's a lot of changes for them to mis-hear you... no matter how clearly you try to say it. It maybe they were entering the forbidden code.. instead of what you were actually saying..

J

I was doing the Z as in Zebra thing hahahaha, because i have a last name that ALWAYS gets misspelled if i don't do it and it's just a wierd habit i guess

 

[REL1203]

the 2 codes that you have listed here... What and when are they good for?

 

[DisneyMommyMichelle]

The Code is for Free Ticket Upgrades with the purchase of a MYW package and min. 3night stay.

 

[REL1203]

The Code is for Free Ticket Upgrades with the purchase of a MYW package and min. 3night stay.

Valid when to when?

 

[DisneyMommyMichelle]

you must book by 2/18

Valid for travel most nights between:
4/15-6/2 in a standard room

 

[REL1203]

Thanks, my trip is just a little after the expiration.. Thanks for explaining it DMM

 

[DisneyMommyMichelle]

no prob !
have fun on your trip!

 

[Ana~n~Joseph]

Lucky! When I called they didn't have any more left for POP and I'm not willing to switch to Sports.

 

[DisneyMommyMichelle]

WOW! really? i called like 2minutes before this thread started then again at 2pm! i was able to snag 2 rooms! now i fell tons better that i kept trying back!

 

[beth_cam]

Thanks! I did tell them ZFF and i told them it was even on their site, but they said i was on their site through a AAA link?!?!?! I had nooo idea what they were talking about! haha! they just kept getting me soo mad!!

I need to call and complain, about their lack of knowledge! haha! i mean to have to call 3 times, to get stuff that is on their site??

I have a question about the CODE ZEY that is posted on the DIs website and mousesavers. It says it is a general code, YET when i just called WDW, they are saying it has a 15digit pin code attached and i can only use it with that??? HELP!

You have two different codes you are talking about. I did a quick search and found zey on a Disney brochure stating call your travel agent and ask for it. On Mousesavers it says

To book the Spring Discount Package, please contact a Disney Specialist travel agent and request code ZEY for Magic Your Way or ZFC for Magic Your Way Plus Dining.

I dont think it used to say contact a travel agent. (Yet on atleast one other website it is listed as a general public code). I do remember talk that when mousesavers listed the deal people were having trouble with it; finally figuring out that while it said zey Disneys site said zff. SO as in that last sentence zff is what is on Disney's site as the public code not zey, with the same zfc for adding dining which is amazingly close to the forbidden code...enough for them to misunderstand. But with all the stuff going on where rumors state that the employess can lose their jobs if they book the pin codes improperly and the codes being so similar and some people being just not so smart I can see people who cant think it out hearing a z and freaking out.

Glad you finally got it worked out.

 

[EpcotBill]

I'm glad it worked out for you Michelle.

 

[DisneyMommyMichelle]

But with all the stuff going on where rumors state that the employess can lose their jobs if they book the pin codes improperly and the codes being so similar and some people being just not so smart I can see people who cant think it out hearing a z and freaking out.

I know they can lose their jobs and yes they fcan freak out, but all they had to do was type it into the computer OR get a manger to get the answer. That is why i was so upset.

 

[DisneyMommyMichelle]

I'm glad it worked out for you Michelle.
__________________

Thanks! i knew it would, i just had to keep on calling!