I've tried entering it on the Promo page when it gives you the instant code, I've tried entering it at checkout and went all the way through to 'submit order' and still it says the code is invalid. I've copied it and pasted, I've typed it out....I've even went through my husbands email to get another one and it still says invalid. When I went to enter it initially it said it was already entered and would be reflected at checkout, but it doesn't show on my promo page at all and doesn't show when I check out.
I've sent customer service an email, seems they aren't in today though (Christmas Eve)....I hope I still get it for free...I worked really hard on it