Fort Wilderness Resort Closed

Discussion in 'Disney Resorts' started by MikeNamez, Sep 12, 2017.

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  1. MikeNamez

    MikeNamez DIS Veteran

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    Hey all,

    Have a reservation for 9/21 (Only 1 night) at Fort Wilderness in a cabin. Per Stephan's article ( http://www.wdwinfo.com/news-stories/impacts-of-hurricane-irma-keep-disneys-fort-wilderness-resort-campground-closed/ ) looks like there is no timetable to reopen.

    Has anyone ever dealt with being assigned a new room some where else on property? ... Will they give us the same size room that accommodates 6 or maybe two rooms?

    I was going to wait to call until 9/18 to give it some time but just curious to see what I could walking into if the resort stays closed.
     
  2. _auroraborealis_

    _auroraborealis_ I like marshmallows. And adult beverages.

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    They will give you rooms to accommodate 6, whether that is a Family Suite at AOA/ASMu, or two rooms somewhere else. They won't violate their own occupancy rules.
     
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  4. MikeNamez

    MikeNamez DIS Veteran

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    Thanks for the info!
     
  5. monica9

    monica9 DIS Veteran

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    I'm curious as to where those booked at FW will be relocated and if resorts of equal value are booked up will they be giving a discount at a more expensive resort?
     
  6. gratefulfred

    gratefulfred DIS Veteran

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    Or refunding for a lesser resort like an all star
     
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  7. dansdad

    dansdad DIS Veteran

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    A majority of them were moved Old Key West.
     
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  8. MikeNamez

    MikeNamez DIS Veteran

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    True.... but it really doesn't matter where we stay as long as we have a bed for each person.. 4, 30yo men sharing 2 double beds would be pretty terrible.
     
  9. chartle

    chartle DIS Veteran

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  10. Carathryn

    Carathryn Mouseketeer

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    I had a reservation for the cabins at Fort Wilderness for this weekend, 9/16-9/18. I just got an email telling me to call to change resorts, dates, or cancel my reservation because Fort Wilderness is closed until further notice. I am on hold with Disney now, not sure how many hours I will be on hold since the call line is so busy. I am a little nervous because we booked through a third party and our flights are non-refundable so even if we are forced to cancel our hotel reservation and get that money back we will still lose money from the flights.
     
  11. mickeymom61

    mickeymom61 Earning My Ears

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    We're you able to change the location? They told me I had to wait for them to call me!! :confused3
     
  12. Carathryn

    Carathryn Mouseketeer

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    Two calls to Disney and two calls to Cheaptickets and no one knows what to do with my reservation. I am currently waiting for Cheaptickets to get back to me. It's a mess. Disney told me they can't change my hotel room to a different resort because I booked through Cheaptickets and Cheaptickets is telling me Disney told them to refer people back to the Disney reservation line to get a new resort.
     
  13. Carathryn

    Carathryn Mouseketeer

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    If anyone is in a similar situation as I am, after 3 hours on the phone, I had to book a new reservation for the Dolphin through Disney and cancel my reservation with cheaptickets, luckily there was availability at Dolphin for a good price otherwise I would have had to cancel.
     
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  14. Kaytie

    Kaytie DIS Veteran

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    Not a bad upgrade. A party of six would need to be put in a two bedroom villa.
     
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  15. Kaytie

    Kaytie DIS Veteran

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  16. PamNC

    PamNC DIS Veteran

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    I saw something on FB about it being permanently closed and panic set it - it's such an important part of Disney.
     
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  17. bdcp

    bdcp DIS Veteran

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    That was from a prank site. I saw it too. If you scroll down the site that it was posted from, it says something like "create a prank". The funny thing was they said due to a cost of $1 million to repair, Disney was closing FW. LOL, it would take a lot more than $1 million for Disney to do that.
     
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  18. monica9

    monica9 DIS Veteran

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    Especially in the fall and near christmas
     
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  19. MikeNamez

    MikeNamez DIS Veteran

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    A bunch of good info here. I have seen a few different reports but they are all over the place as far as the estimated damage and if/when it will re-open. I have no problem with downgrading the room to allstars as long as they give us 2. We are only staying at FW so we dont have to drive back to universal after drinking heavily.

    I'm going to try the chat via wdw website and see if i can get any more info or call later on my lunch at work. Ill update shortly.

    Thanks again everyone!
     
  20. MikeNamez

    MikeNamez DIS Veteran

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    Just a quick update... I was able to get through to a CM on the Chat via WDW.COM. Per the CM: "At this time Disney's Fort Wilderness Resort and Campground is scheduled to reopen on 9/18/17. It is not definite yet so you can reschedule or try a different resort if you'd like." Looks like 9/21 should be ok, even if they are delayed a day or two to open.

    If anyone is struggling to get a reservation changed I would highly recommend the chat. I got through quick and the CM was able to make any changes I needed to at that point. I maybe waited 3 minutes.
     
  21. KT0191

    KT0191 It's "Mr. Banana Beak" to you, Fuzzy

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    I've been waiting over 2 hours on hold for my stay. I check in on Friday at Ft Wilderness. I waited 3.5 hours before I gave up last night. Hoping I can get things resolved soon.
     

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