We had reservations for a 1 BR smoking unit at VWL for last week, but when we checked in at 11 a.m. we were put in a non-smoking room. We were told there were no smoking 1 BR's left, and that we couldn't smoke on the balcony. We asked about 2 BR smoking units, and there were four available, but the room assigner wouldn't let us have one because she said they were being held for other people arriving later in the week. She also had a negative attitude that didn't help matters any. (Later DH questioned why they were holding smoking rooms for other people who hadn't arrived yet, but they hadn't they held one for us -- we got no answer to that.) We asked about BCV and BWV but there were no smoking rooms available at either of those. She then tried to put us at Saratoga Springs, but we had reserved for a deluxe resort and aren't fond of the DTD area so we refused. She finally put us at OKW in the only smoking room they had left, but we had problems with that room and continued our campaign to get into a deluxe where we had reserved in the first place. After 3 days we finally got one at BWV, but wasted a lot of vacation time trying to get a
DVC smoking room. It seems to me that with all the complaints of non-smokers being given smoking rooms and smokers being given non-smoking, room assigners should be making more of an effort to honor smoking requests.