I was upgraded at 4:30 pm on the Friday of Labor Day Weekend 2002. The resort was at capacity (never felt it, though). We booked standard and were to deluxe/pool view. A great room and great view. Perhaps these rooms don't get booked much. When you check-in simply ask politely for an upgrade. The worst they can say is no. Even if you get the worst rooms in the lodge (the ones by thebus stop), I can think of a lot worse places to be than looking at people getting on a bus to go to one of the WDW parks!