For those that are unable to log in to the new boards

Discussion in 'New Board Issues' started by WebmasterAlex, Feb 9, 2015.

  1. WebmasterAlex

    WebmasterAlex Administrator Staff Member Administrator

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    We have found an issue that is affecting a small sub set of users. If you have been on the boards for a long time, you originally had a different username and you created a new username using the same email address the software took the first username, would not allow the second and converted all of the posts to "guest". Our last board did not allow registering multiple users with the same email address and hasn't for at least 6 or 7 years. One way to test is to go to google and put in "Site:disboards.com (what I think my username should be) for example site:disboards.com mouselover
    If you find a post you made and it's says guest under your username, that's the issue, please post here.
    We are working on a fix but it's not a simple issue
     
  2. Deb

    Deb Mouseketeer

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    Last edited: Feb 9, 2015
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  4. lanejudy

    lanejudy Moderator Moderator

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    Deb, I think you posted a wrong link above...these are the 2 links you noted on the other thread and were started by "dahirsh"

    from 2013: http://www.disboards.com/threads/magical-express-late-evening.3157323/
    from 2007: http://www.disboards.com/threads/f-wf-the-dining-plan-and-solo.1426964/
     
  5. Deb

    Deb Mouseketeer

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    oops thank you
     
  6. aprilgail

    aprilgail DIS Veteran

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    my name- aprilgail2 says guest when I googled it.
     
  7. andrewilley

    andrewilley GNU Terry Pratchett

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    Oops, that's embarrassing... :) :)

    upload_2015-2-10_10-32-55.png

    Andre
     
    Candleshoe likes this.
  8. runrowdy

    runrowdy Earning My Ears

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  9. JulieSharp

    JulieSharp Joshua will always be my 'little boy'

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    My husband cannot login following the changes, his username is johnnysharp2, says he is banned, he has close to 8000 posts since 2005
     
  10. JohnnySharp2

    JohnnySharp2 No man stands as tall as when he stoops to help a

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    Resolved now, thanks
     
  11. eeyoresmom

    eeyoresmom DIS Veteran

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    @WebmasterAlex , I don't know if this can be fixed but I have had the same username and a few thousand posts....... Had been away from the forums for a few months and when I signed back in a few weeks ago, my post count went to zero. Not a big deal, just wondering what happened.
     
  12. minniemouseforever

    minniemouseforever Mouseketeer

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    Please help me fix things. I can not log on at all using my old username of mickey&minniealways. I have had to create an entirely new persona with a different email.
     
    Last edited: Mar 12, 2015
  13. leelee2093

    leelee2093 Earning My Ears

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    Hi! I searched google for my posts and when i look up my old name pluto's fan, it does say guest. I would like to use my original name again if possible....
     
  14. AmySabato

    AmySabato Earning My Ears

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    I, also have had to visit here using a friend's account because I could not get on as who I am "Cira". Have tried every way...even asking for new password, etc;. Had many, many posts. Please help, it has been frustrating and I miss everyone here. Thanks in advance.
     
  15. AmySabato

    AmySabato Earning My Ears

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    I was able to sign on once, from the date below, however, no more. It says: MOUSKETEER, not guest when I googled it; as below. Have not been able to get on again. Thanks in advance.

    Cira and Amy Sabato

    Thanks so much to all! It smells so unique and lovely! The candles are a bit overpriced for me, and I purchased one in the past and unfortunately, it didn't smell like the SWAN exactly...LOL, but will try other things like the diffuser. Thanks again! :cool1:
    Cira,Nov 30, 2010


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    Cira
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  16. WhispyPixie

    WhispyPixie Forever A Princess

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    Ok...husband has been a member for many years..about the same as me. Pirate Mickey was his user name. Cannot sign in now. Would really like to keep user name, history and friends if possible. We will need to change the email. Please help!..:)
     
  17. charlie nj mia

    charlie nj mia Earning My Ears

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    Greetings....I am a DIS old-timer.


    Doot doot doodle-oodle doot doot do a doot doot doodle-oodle doot doot do….
     
    Last edited: Jul 18, 2016
  18. aReallyBadEgg

    aReallyBadEgg Bring me that horizon.

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  19. SavesTheDay

    SavesTheDay Earning My Ears

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    If an admin can message me, I am a victim of this issue and cannot log into my original username! I was really confused at first and then found this thread! Thanks.
     
  20. lanejudy

    lanejudy Moderator Moderator

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  21. Deb

    Deb Mouseketeer

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    I was not aware they were actually resolving the issue, mine has not been
     

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