Food allergy nightmare at Neverland Club

[hollyb]

And you can bet the CM's are being trained on how to handle allergies better, in many ways,Disney is so good for allergic people, they have a higher than ormal level of understanding on how to handle these issues.[/QUOTE]

Just because it's "Disney" I highly doubt this is the first case of what happen. The people they hired are not trained staff. (Obvioulsy)
JMHO

 

[hsmamato2]

Obviously these folks weren't well trained, but at Disney in general-I've found a higher level of understanding,and assistance than anywhere else I've ever been... that said,I still would not have left my kid there, b/c 'better' than most still doesn't equal the vigilance that's required of a parent with a kid with a life threatenening allergy.

 

[lenshanem]

Sorry to bump an old thread up, but I wanted to post that we went the first week of January and my 8 1/2 year old peanut allergic DD went to Sandcastle Club at Beach Club. I called several times to confirm the meals were all peanut free (pizza, mac, chicken nuggets, etc.) and to remind them she was coming.
When we got there I had to pick an item off the menu for her and I was shown the bag of Oreos they were giving out later that night so I could check the ingredients.
They also let me leave her medicine bag with them that contained her EpiPens, Benadryl and inhaler. I had to sign a waiver allowing them to give her the EpiPen if needed. It was a similar form to what I had signed on the Disney Cruise.
I was given a pager and left them our cell numbers. We ate over on the BoardWalk and when we got back both my DDs asked to stay longer.

We have used the Neverland Club before, too but I think I felt a tad safer with the smaller environment of the Sandcastle Club.

 

[mom2my3kids]

I am sorry this happend. I am glad she is okay..

 

[Dina]

Sorry to bump an old thread up, but I wanted to post that we went the first week of January and my 8 1/2 year old peanut allergic DD went to Sandcastle Club at Beach Club. I called several times to confirm the meals were all peanut free (pizza, mac, chicken nuggets, etc.) and to remind them she was coming.
When we got there I had to pick an item off the menu for her and I was shown the bag of Oreos they were giving out later that night so I could check the ingredients.
They also let me leave her medicine bag with them that contained her EpiPens, Benadryl and inhaler. I had to sign a waiver allowing them to give her the EpiPen if needed. It was a similar form to what I had signed on the Disney Cruise.
I was given a pager and left them our cell numbers. We ate over on the BoardWalk and when we got back both my DDs asked to stay longer.

We have used the Neverland Club before, too but I think I felt a tad safer with the smaller environment of the Sandcastle Club.

That's good to know! My DS is also PNA/TNA I actually think peanut may be easier controller at a club like this since they can pretty easily prevent tree nuts/ peanuts from being served-- I think milk is more difficult.

 

[Andy B]

I have found this very interesting, people seem to read the parts wich support their opinion.

I find one of the things which stands out is the difference between the way things are treated there and the way they were here but we are changing. The presumption here in the UK is that you would not be held accontable for a mistake if you believed your actions were needed for the benefit of the child. ie you could give meds if it would be in the childs best interests to do so. Yes people are not qualified but locically there is always someone better qualified until your each the top, if everyone else defered to them may situations may become worse, indeed in the past I believe it was possible for people to be prosecuted for not helping when they could. However with the increase in litigation this area has become very blurred. In this country may organisations claim they cannot do certain things because they say their insurance wont allow them, when in fact their is no restrictions placed by their insurers.

What would have happened if the Cm had passed the phone over to a parent of another child for them to act.

Would you have administered the drug? would the OP have been upset?

Interesting discussion, lets keep it constructive.

 

[DumboDash2006]

I'm so sorry about what happened with your daughter. How frightening for all of you.

My sister's son (5 yrs)has severe food allergies and asthma. My own dd (6 yrs) has Type 1 diabetes. I totally understand how difficult these situations are. My sister and I have written pages and pages of instructions for child care workers and chool staff, trained them, documented everything and left all needed medications. You know what? Unfortunately despite the best of efforts sometimes things go wrong. Thankfully for us, nothing nearly that bad has happened, but we've had some close calls. It's hard, but we can only do our best. And we're not perfect, we all make mistakes.

I'm sorry about the experience you had, (((HUGS))).

 

[Foxes Den]

Thanks for the info, I think its good that I can read the good and the bad in regards to how allergies are handled at the park. I would never have thought that they would not give meds/epi pen if needed.

Oh well, no babysitting service for me.


Taylor

 

[lenshanem]

Funny this thread just got bumped up. I booked Neverland Club just yesterday.

My DD has a peanut allergy and they told me the buffet is no longer served, it is instead a menu and is served at 7:00 or 8:00. They are now peanut free and will let me leave her EpiPen, I just have to sign a release that they can use it if needed.

We've used Neverland Club before when it was buffet and they had no problems with us leaving her EpiPen.

Hope this helps.

 

[Foxes Den]

We are contact Milk/ANA if she eats it, ANA mustard, and allergic to Eggs. We void Nuts (all types) and Fish/Shellfish. Its a witch. While I would never WANT a nut allergy, I *think* in some cases it would less stressful then the "hidden" mustard. At the time of travel my DD will only be three, and I would never leave her in a room with food without my DH or my self. I think if she were 7 or older then it would be fine. She would understand.

I think its great that they are Nut free~!

We are spoiled in Ontario - CDN in regards to Epipens/Meds. We had a young girl die in school a year or so ago, so all our laws are changing. Even a home daycare has to have Epipen training.


Taylor

 

[Beth E. (NJ)]

I see this older post got bumped back up. Glad to hear that your daughter was okay!

Glad to hear that the childcare places seem to be been informed now.

My younger dd -- age 8 was recently diagnosed with tree nut allergies. She is a very picky eater so she has probably avoided a lot of things which would set off her allergies.

She reacted to a brownie with nuts in it by getting itchy (I don't know what type of nut). I wasn't with her at the time but my inlaws were and they called me. They gave her children's benedryl and she was fine. after this I took her to the allergist and found out about the allergies. She is allergic to tree nuts -- but not peanuts.

We now have epipens -- one at school and one at home. I know she has eaten things with some nuts in them -- for example the dipper cookies from Trader Joe's have coconut in it and she's had them without reacting. The dr told me that she may never have a bad reaction since her reactions are mild but we should be cautious. I give the epipen to other moms on playdates and show them how to use it.

She knows what she should avoid and I am training her to look at ingredients on labels.

 

[Cool-Beans]

Just got back and found this old thing up again.

Have to say that Disney is so on top of allergies that it isn't even funny. Almost every menu I got said something about how they'll cater to allergies and special diets.

And I saw almost as many chefs come out to talk with uber-anxious moms as I heard people singing "Happy Birthday" in the restaurants...and that's a lot. Every flippin meal, almost, with the Happy Birthdaying. Won't get started on THAT.

 

[dzorn]

I thought it more important that others know what current procedures than what people would think of my parenting skills. Guess I was wrong.

No you were right everyone can learn from mistakes. Hopefully Disney will correct the situation to avoid this happening with another child. It also make make a few parents that be more diligent with the meds and making sure staff understand the seriousness of allergy.

Denise in MI

 

[hollyb]

Pop Century and all over Disney was wonderful and catered to EVERY one our childrens needs. We we very pleased with them.

Home your DD is doing great. I read this post months ago.

 

[TheyCallMeTiggs]

Funny this thread just got bumped up. I booked Neverland Club just yesterday.

My DD has a peanut allergy and they told me the buffet is no longer served, it is instead a menu and is served at 7:00 or 8:00. They are now peanut free and will let me leave her EpiPen, I just have to sign a release that they can use it if needed.

We've used Neverland Club before when it was buffet and they had no problems with us leaving her EpiPen.

Hope this helps.

This is FANTASTIC news.

 

[Dina]

Funny this thread just got bumped up. I booked Neverland Club just yesterday.

My DD has a peanut allergy and they told me the buffet is no longer served, it is instead a menu and is served at 7:00 or 8:00. They are now peanut free and will let me leave her EpiPen, I just have to sign a release that they can use it if needed.

We've used Neverland Club before when it was buffet and they had no problems with us leaving her EpiPen.

Hope this helps.

That's great! I just called 2 weeks ago, and was told it was a buffet with PB&J--- but I talked to Disney Dining (which was the number I was told to call, when I called the Neverland Club). That's great news--- we thought using the club was a lost cause.

 

[lenshanem]

I called the Club directly twice now and it is not buffet!