Florida Passholders-BEWARE of "extras" on your ticket

[G8RFAN]

Since this ticket wasa used during the blackout period it cannot be upgrade to a Seasonal Pass only a regular Annual pass, if you added a water park to it then it has to become a premium annual pass. These rules have been in place for years now.

This is completely contradictory to what I was told by the CM. I specifically said I was buying the 3 day because it fell in the blackout week but my MIL would not use all three days and would she be able to upgrade to a seasonal pass. I was assured that she could even if the start date fell on a blackout date. The whole water park thing had me concerned, and now you are staying that the CM was wrong from the begining. I think I'm going to call about this rather than waiting when she can go again to see if we are going to upgrade her pass.

 

[StacyPop]

If you need it, here is the email address they gave me to straighten out my tickets:
wdw.guest.communications@disneyworld.com

The ticket specialist said that they will answer the email-I am still waiting to hear back though.

 

[ReallyFunMom]

Since this ticket wasa used during the blackout period it cannot be upgrade to a Seasonal Pass only a regular Annual pass, if you added a water park to it then it has to become a premium annual pass. These rules have been in place for years now.

If thats true, they closed down a relatively common loophole for seasonal passholders that wanted to use 3 days during the blackout period. It makes sense. You should have to upgrade to at least the level that gives you what you used on the 3 day trip. It can be confusing when a loophole you've used many years suddenly closes down.

 

[jcemom]

I think every CM in a position to do ticket upgrades/sales should know the rules.

Good luck to the OP. I hope they make it right for you.

 

[StacyPop]

Update:
Finally heard back from the ticket manager. She went ahead and set it up so I could upgrade, but suggested that in the future, I ask ALL the questions I can possibly think of regarding upgrading to a seasonal, since they are changing the promotions/restrictions all the time. I am very happy with the service.
From now on though, I think I will just buy the damn pass to begin with!