Ok, you have tempted me into moaning, on our way back from usa expedia said that ba had cancelled flight from london to edinburgh and we had to wait from 3hrs to new flight was 7and half hours, when i looked on net, they had cancelled flight but had added a flight 10 minutes before our original flight!!!!!!!!!!!!
They would not change it unless we paid for a new flight!!!!!!!!!!! 300 pounds, I made at leat 30 phone calls, got at least 20 diff lots of lies, wrote 5 e-mails, no replies, eventually recorded delivery letter of complaint, honest I am so disgusted with expedia, they were a dam disgrace, I have went with last minute numerous times, no probs, in fact i have went with lots of companys lots of times and had moans but NEVER the terrible service they gave me.
Also my hubby who knew nothing about the flights(xmas surprise) took the phone call from them to say the flights were changed, then they kept saying, ah well you accpeted the changes " NO WE DIDNT"
AGGHH, somebody stop me!!!!!
