First Time Using Mobility Scooter - Disneyland

[Original Goofy]

Off site companies will deliver to Disney hotels too. Same deal - you have to make arrangements to meet them when they deliver. Here's some information regarding a few of those companies mentioned on the DIS:

We used D&R Mobility Scooter Rental for our two Grannies a year or so ago. They delivered to and picked up from the Grand Californian. For delivery, they got there as scheduled and texted us for the handoff. For pick up, they were there when promised for the hand off. Easy peasy. I had read tons of horrible reviews of Scooter Bug (the "official") vendor, so stayed away from them. Both of the D&R scooters were in great shape, including batteries.

 

[disneymum58]

I've decided to go with Gold Mobility as I wanted to avoid the company that works with Disney. I did read some bad reviews of that particular company so even if I need to be there for drop off and pickup, its not too much of an inconvenience for me.

 

[BriannaRuth]

Let us know how your experience goes with Gold Mobility! I would never use Scooterbug again as a result of my experience with two bad scooters from them.

 

[Louis63]

I used Gold Mobility last trip the scooters were newer than others I've rented and while my appreciated the fan on the bars she said it was a bother because she couldn't lean forward and rest her arms.

 

[gardenrooms]

One fun thing - on Haunted Mansion, you get to go in a special hallway at the end after the ride itself ends if you are someone they had to slow the ride down for to get on. It was appropriately decorated, not just a backstage area, no special effects or anything, but still kind of spooky with a lowish ceiling and you are all alone when you go to the elevator. It was kind of cool!

I forget if you see the hitchhiking ghosts or not, but I have been on the ride so many times without an ECV the hallway was new to me and special!

 

[disneychrista]

One fun thing - on Haunted Mansion, you get to go in a special hallway at the end after the ride itself ends if you are someone they had to slow the ride down for to get on. It was appropriately decorated, not just a backstage area, no special effects or anything, but still kind of spooky with a lowish ceiling and you are all alone when you go to the elevator. It was kind of cool!

I forget if you see the hitchhiking ghosts or not, but I have been on the ride so many times without an ECV the hallway was new to me and special!

You still see the hitchhiking ghosts if you need the ADA elevator. You stay on and go past the normal exit.

 

[disneymum58]

I just returned from my solo trip and I have to say using the scooter was extremely helpful. As you know, I was nervous about driving the ECV but my worries were not confirmed. It was so much easier to drive than I thought.
I rented from Gold Mobility and their service was excellent! On time for both delivery and pickup. The scooter was in excellent condition and kept its charge well. It looked like a brand new Scooter.
The included fan worked well in the hot weather as well as there were 2 cup holders that I used for bottled water and bought drinks. Comparing it to other scooters, I definitely thought it was nicer than most of the others seen around the parks.
When I mentioned at checkin that I was renting a scooter, she tried to talk up ScooterBug and forcibly tried to put their card in my hand. I gave it back! In conclusion, I would rent from Gold Mobility again for sure. 10/10

 

[BriannaRuth]

I rented from Gold Mobility and their service was excellent! On time for both delivery and pickup. The scooter was in excellent condition and kept its charge well. It looked like a brand new Scooter.

That's great news! Did they deliver and pick up from the DLH? And if so, did you have to be there? Was the process pretty easy? I've only rented from Scooterbug and they've just left it at the bell desk outside.

 

[disneymum58]

They delivered and picked up from Pixar Place. You have to be there for delivery and pick up, but that wasn't really an issue for me and they were prompt with timing. He opened the back of his van, drove the scooter down the ramp, and I drove away. He did call ahead of time to verify timing so the process was easy.

 

[irlandaise]

They delivered and picked up from Pixar Place. You have to be there for delivery and pick up, but that wasn't really an issue for me and they were prompt with timing. He opened the back of his van, drove the scooter down the ramp, and I drove away. He did call ahead of time to verify timing so the process was easy.

Where did you keep the scooter when you were in your room?

 

[disneymum58]

I was staying at Pixar Place and there was room to keep it in the room, but it did take up space. The 2nd night I plugged it in close to my room with a hallway electric socket. I asked the front desk before I did this and they said it was ok.