My daughter will be 3 in April, and we just got off the Fantasy this past Saturday. She is a very shy little thing but does attend a preschool so has experience being dropped off somewhere. We made sure to attend the open house on the first sea day from 8-9 so she knew it was a fun place. Took her back later that morning and she went easily. Did another hour either later that day or the next, and there was a kid who cried so much they made themselves throw up. Did not go over well with my sensitive girl. We picked her up just after it happened and she was in tears. The next day we went to drop her off for a third time and she was super clingy and cried hard. Pushed through because sometimes you just need to do that and then they settle down. Well when we went back to pick her up she was asleep, 2 hours before her nap time and without her beloved soother which she always needs to fall asleep. So in this case, she didn't calm down, she cried herself to sleep

. We left her there but that was the last time we had time to ourselves because she REFUSED like hysterical limp noodle couldn't get her through the door again even for open house time. I think the little ones and crying just didn't mix well with her. Her preschool teacher hearing that it was for babies up to age 3 said she understood why she didn't like it, thought she was too mature for that age group. I'm not sure about that, and I know they have separate activities for older vs babies, but for us it just didn't work. I wasn't willing to push either, it's not a situation where she HAD to go. And they did deal with the tears, and I have no doubt they would have messaged us if she hadn't fallen asleep. In fact they messaged us when she woke up. So if your child is upset and can't be calmed they will definitely get you back there for them. They also ask when you check them in about snacks and juice and such. They don't provide baby food but do provide solid food. Not sure about meals but we saw trolleys being wheeled in the back room of the nursery at meal times so I know they have something for them!
Sorry mine isn't the most positive experience, but wanted to reassure you they will let you know if the child can't be comforted. And there's a good ratio so there's always someone available to comfort a child. And there's always 2, they are never alone with the kids.