wdwrule
DIS Veteran
- Joined
- Oct 12, 2013
- Messages
- 2,846
This past weekend (12/3-12/5), hubby and I took a quick trip to UO. We drove Friday evening to BWI airport where we had super cheap Spirit flights. We landed under two hours later in Orlando and were whisked away by Tony Hinds himself. Along the way, we actually saw Disney’s Merriest Party fireworks! Beautiful reds and greens. The timing was impeccable!
We were very excited to stay at HRH for the first time. We’ve now stayed at almost all of the UO resorts but this was one of the couple we still needed to try. As we approached the resort, it looked stunning. So beautiful! We entered the impressive lobby and made our way to the check-in line. There was only one family in front of us and one team member at the desk. We were tired as it was 11:30pm or so, but we were just taking it all in. It didn’t take long at all and it was our turn. Eric was very friendly and welcoming and told us about the resort etc. We were about halfway through checking in and he ended up calling a manager who came out to chat with us.
Now, I’ve always heard about people being magically upgraded to a special room category and I thought omg this is it! We’re actually going to be surprisingly upgraded! Here’s where the lemon starts…
Derek came out and said ‘I’m very sorry but we have no rooms available.’
I thought… ummmm what?!?! We didn’t complain once, in fact we were speechless. I do believe my jaw may have dropped though! He must’ve seen my expression and quickly continued to explain that they will transport us immediately to Royal Pacific for the night and that RP would transport our luggage to HRH the next day. He also stated that this night would be comped.
We were fine with that, as we were still trying to comprehend everything. I guess we’ll never know why there weren’t enough rooms available even though I booked months ago. I know there were a few events going on and they are also refurbing sections of HRH so maybe a combo of both. They did in fact though immediately drive us to RP. This was a bit of a lemonade moment because hubby never stayed at RP and he always wanted to. Daughter and I stayed there a few months ago and loved it so I was excited to see what he thought of it.
He loved the lobby and it smelled wonderfully like PBH
…same scent I believe. We went to the front desk and handed the letter that Derek from HRH gave us to give to RP about being comped. We laughed along with the front desk TM about it being our eviction notice
After the night’s crazy events, we asked her if the bar by the lobby was open… and of course it had just closed a couple of minutes ago but she explained Jake’s downstairs would still be open. So we dropped our bags in the room and took a moment to admire it. It was wonderful and loved the bathroom… we are big fans of showers instead of tubs with doors instead of shower curtains.
We then went down to Jake’s and had a much needed beer and realized we were both a little hungry and split a burger. Oh my, was this burger incredible! It was dripping with juice, thick and fresh. This was the best burger we had so far in all of UO from previous trips. The fries were good as well. We chatted a bit and chuckled at some girls who were a bit too sloshed. There was hardly anybody in there at that time. I believe it was also an IO meetup night so I’m sure plenty of people were in the parks. That, and it was probably 12:30am or so at this point. Then fatigue hit and off to bed.
To be continued with a day at the parks then off to check in… again… at HRH. This time, more lemonade moments.
We were very excited to stay at HRH for the first time. We’ve now stayed at almost all of the UO resorts but this was one of the couple we still needed to try. As we approached the resort, it looked stunning. So beautiful! We entered the impressive lobby and made our way to the check-in line. There was only one family in front of us and one team member at the desk. We were tired as it was 11:30pm or so, but we were just taking it all in. It didn’t take long at all and it was our turn. Eric was very friendly and welcoming and told us about the resort etc. We were about halfway through checking in and he ended up calling a manager who came out to chat with us.
Now, I’ve always heard about people being magically upgraded to a special room category and I thought omg this is it! We’re actually going to be surprisingly upgraded! Here’s where the lemon starts…
Derek came out and said ‘I’m very sorry but we have no rooms available.’

We were fine with that, as we were still trying to comprehend everything. I guess we’ll never know why there weren’t enough rooms available even though I booked months ago. I know there were a few events going on and they are also refurbing sections of HRH so maybe a combo of both. They did in fact though immediately drive us to RP. This was a bit of a lemonade moment because hubby never stayed at RP and he always wanted to. Daughter and I stayed there a few months ago and loved it so I was excited to see what he thought of it.
He loved the lobby and it smelled wonderfully like PBH


We then went down to Jake’s and had a much needed beer and realized we were both a little hungry and split a burger. Oh my, was this burger incredible! It was dripping with juice, thick and fresh. This was the best burger we had so far in all of UO from previous trips. The fries were good as well. We chatted a bit and chuckled at some girls who were a bit too sloshed. There was hardly anybody in there at that time. I believe it was also an IO meetup night so I’m sure plenty of people were in the parks. That, and it was probably 12:30am or so at this point. Then fatigue hit and off to bed.
To be continued with a day at the parks then off to check in… again… at HRH. This time, more lemonade moments.