dtuleya
DIS Veteran
- Joined
- Jan 17, 2002
- Messages
- 8,820
Ok, I'm set up to do my first secret shop. There are 7 goals of my shop visit. I'm stressing that I won't remember all my goals and forget to document stuff that occurred when I get home. I thought about taking notes, but I don't want to tip off the store clerk. Anybody ever do these before? What strategies do you use?