portobello_rd
Mouseketeer
- Joined
- Sep 9, 2010
- Messages
- 289
i just wanted to say that i finally got to use my DVC membership for the first time and i am so happy with it!
we stayed BLT from 12/3 to 12/13 studio theme park view and it was beyond amazing getting to wake up every morning, throw open the blinds and see the monorail going by!!... and space mountain, and the castle! wow! i dont know about most of you but i could NEVER afford a room like that year after year without DVC.

i did have one small problem with check in- the room key didn't work on the door and then they couldn't get them to open the door so they let us in and then we had to hang out in the room for awhile- then in the end i lost room charging privledges on my room card because the # on my card ended in 103...? or something? i dont know. they tried to explain it to me but i was stuck at the part that i couldn't charge and they didn't want to fix it. it was kind of a pain sometimes in the trip but i just used DH's room card. we did get a $50 credit to our room because of the hassle- which was beyond nice.
But i just wanted to say that after FINALLY getting to use DVC after owning for over a year and simply paying my dues really makes it all worth it!!
we stayed BLT from 12/3 to 12/13 studio theme park view and it was beyond amazing getting to wake up every morning, throw open the blinds and see the monorail going by!!... and space mountain, and the castle! wow! i dont know about most of you but i could NEVER afford a room like that year after year without DVC.


i did have one small problem with check in- the room key didn't work on the door and then they couldn't get them to open the door so they let us in and then we had to hang out in the room for awhile- then in the end i lost room charging privledges on my room card because the # on my card ended in 103...? or something? i dont know. they tried to explain it to me but i was stuck at the part that i couldn't charge and they didn't want to fix it. it was kind of a pain sometimes in the trip but i just used DH's room card. we did get a $50 credit to our room because of the hassle- which was beyond nice.
But i just wanted to say that after FINALLY getting to use DVC after owning for over a year and simply paying my dues really makes it all worth it!!



but they were nothing but nice and i got everything done that i needed. i feel bad for the people who let things like that fester and ruin their trips.

I had something similar happen to me with our room card this summer and I have to admit I literally broke down and cried - like a baby.
For two days, our room cards just didn't work right. The first time, we checked in around 12:30 am (late flight) and the main door at BLT wouldn't open. We had to head back to the main desk at the lobby of the Contemporary to get a new room card. Then the main door opened with the card, but not our room. Back to the main desk at the lobby to get a new room card. The next day, we went down to the pool and couldn't get in. Back to the main desk at the lobby to get a new room card. Got a new room card and then we could get into the pool area and through the main doors, but guess what? Couldn't get into our rooms. Each time we heard another reason for the problem and that the problem was solved. This literally went on for a day and a half and then finally success! Or so I thought . . . we went over to the Contemporary and silly me only brought our room card to charge our meal. Well, guess what? Wouldn't take the card even though the system clearly showed a credit card on file. The cashier asked if I wouldn't mind running back to our room to get another credit card. That is when I lost it. Literally started balling my eyes out because I can't even begin to tell you how much time we wasted getting new room cards and our magical vacation was turning into a nightmare. My daughter was asking - daddy why is mommy crying? The cashier felt bad for me and took me to the kitchen area so I could compose myself. She called a very senior supervisor and he took care of the problem - finally! The rest of the vacation was uneventful and wonderful! Anyway, so sorry to have gotten off on a tangent, but I'm wondering if the room card situation is not so rare after all. Have never had it happen at any of the other resorts.
So i apologize that in some stores id scream "TIM I NEED YOU AGAIN!!"

I even had a few people ask me if I knew how to use the cards. Ummm, well I only fly between 75,000 - 100,000 miles a year for my job so I'd say I'm a pretty seasoned traveler. 