Several months ago, when I added a single day at the beginning of my (now over) Disney trip, I needed some advice on a cheap off-site hotel for a single night. Thinking I'd check
Dreams Unlimited Travel, I found a phone number to call regarding exactly that. To my surprise, it was Bob--THE Bob-- who answered the phone. He explained that he was actually on a golf course at the time, working on his "Send Bob to the Parks" segment on area golfing. Nonetheless, he gave me a phone number to call, and the name of a person to talk with, and asked that I call him back later in the day to let him know how it went.
I ultimately left a message and got a call back not long after. After explaining that the first option wouldn't work, he offered several more, and talked with me a bit about driving directions from each property, and recommended hitting Earl of Sandwich if I stayed in a property close to Downtown Disney. When I thanked him, he asked "Wait! You're not going to ask about how golf went?"
This led to the most enjoyable hour long phone conversation I've ever had, about a sport I don't play, with a friend I'd never met. I learned the rules and nuances of Bob golf, as well as details on the best and worst courses in the area, costs, and just about everything else I would ever need to know. I'll forever remember that great memory of Bob.